Successful business process management: what you need to know to get results
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Bibliographische Detailangaben
1. Verfasser: Berman, Paula K. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: New York American Management Association [2014]
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes index
Part one : reviewing the definitions -- Understanding processes and procedures -- Part two : building an effective process system -- Creating the structure of your process system -- Creating an environment in which to build your procedures -- Implementing your process system -- Managing your processes and process systems -- Part three : creating or revising a procedure -- Planning your changes -- Mapping your process -- Documenting the rest of your procedure -- Finalizing your procedure -- Part four : making procedures real -- Rolling out your changes -- Managing your procedure operations -- Part five : Reviewing the skills required to make process improvement happen -- Facilitating your meetings and workshops -- Driving change through your organization -- Managing your process improvement project
Beschreibung:1 Online-Ressource
ISBN:9780814434024
0814434029
9780814434017
0814434010

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