Beyond service: state workers, public policy, and the prospects for democratic administration
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Bibliographische Detailangaben
1. Verfasser: McElligott, Greg (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Toronto, Ont. University of Toronto Press 2001
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references and index
Machine generated contents note: Part 1: The View from the Front Line -- I 'Appearing to Be in Control' 17 -- 2 Class and Management in the Canadian State 53 -- 3 Beyond Reason: The New Legidmation 81 -- Part 2: Border Disputes -- 4 External Pressures, Internal Needs 107 -- 5 Bargaining and Beyond 145 -- 6 Clientsand Consciousness 162 -- 7 Front-Line Workers and Public Policy 188 -- Part 3: Self-Management and Citizenship -- 8 State Workers and Democratic Administration 217 -- Conclusion: Bringing State Workers in 238 -- NOTES 253 -- REFERENCES 307 -- INDEX 331
"This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities." "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--Jacket
Beschreibung:1 Online-Ressource (xi, 338 p.)
ISBN:9781442671362
144267136X
0802047661
9780802047663

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