Industrial services and service contracts: a proactive approach
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Helsinki
Teknova Publishers
2009
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents |
| Beschreibung: | 1 Online-Ressource (202 p.) |
| ISBN: | 9789518179910 9518179913 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV042968932 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 151030s2009 |||| o||u| ||||||eng d | ||
| 020 | |a 9789518179910 |c electronic bk. |9 978-951-817-991-0 | ||
| 020 | |a 9518179913 |c electronic bk. |9 951-817-991-3 | ||
| 035 | |a (OCoLC)609845410 | ||
| 035 | |a (DE-599)BVBBV042968932 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 338.4/6 |2 23 | |
| 100 | 1 | |a Rekola, Katri |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Industrial services and service contracts |b a proactive approach |
| 264 | 1 | |a Helsinki |b Teknova Publishers |c 2009 | |
| 300 | |a 1 Online-Ressource (202 p.) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters | ||
| 500 | |a 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra | ||
| 500 | |a The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Industries / General |2 bisacsh | |
| 650 | 4 | |a Industrie | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 4 | |a Contracts | |
| 700 | 1 | |a Haapio, Helena |e Sonstige |4 oth | |
| 856 | 4 | 0 | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=440762 |x Aggregator |3 Volltext |
| 912 | |a ZDB-4-EBU | ||
| 940 | 1 | |q FLA_PDA_EBU | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-028394799 | ||
Datensatz im Suchindex
| _version_ | 1804175297526890496 |
|---|---|
| any_adam_object | |
| author | Rekola, Katri |
| author_facet | Rekola, Katri |
| author_role | aut |
| author_sort | Rekola, Katri |
| author_variant | k r kr |
| building | Verbundindex |
| bvnumber | BV042968932 |
| collection | ZDB-4-EBU |
| ctrlnum | (OCoLC)609845410 (DE-599)BVBBV042968932 |
| dewey-full | 338.4/6 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338.4/6 |
| dewey-search | 338.4/6 |
| dewey-sort | 3338.4 16 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02552nmm a2200409zc 4500</leader><controlfield tag="001">BV042968932</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151030s2009 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9789518179910</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-951-817-991-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9518179913</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">951-817-991-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)609845410</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV042968932</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">338.4/6</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Rekola, Katri</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Industrial services and service contracts</subfield><subfield code="b">a proactive approach</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Helsinki</subfield><subfield code="b">Teknova Publishers</subfield><subfield code="c">2009</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (202 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Industries / General</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Industrie</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Wirtschaft</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service industries</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Contracts</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Haapio, Helena</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=440762</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">FLA_PDA_EBU</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028394799</subfield></datafield></record></collection> |
| id | DE-604.BV042968932 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:14:03Z |
| institution | BVB |
| isbn | 9789518179910 9518179913 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028394799 |
| oclc_num | 609845410 |
| open_access_boolean | |
| physical | 1 Online-Ressource (202 p.) |
| psigel | ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Teknova Publishers |
| record_format | marc |
| spelling | Rekola, Katri Verfasser aut Industrial services and service contracts a proactive approach Helsinki Teknova Publishers 2009 1 Online-Ressource (202 p.) txt rdacontent c rdamedia cr rdacarrier To the Reader; Industrial Services and Service Contracts A Proactive Approach; Executive Summary; Terminology; Abbreviations; 1. Introduction; 1.1 Proactive Contracting and Service Design; 1.2 What Exactly Do We Mean by 'Contracts' and 'Contracting' Anyway?; 1.3 Introducing the Case Companies; 2. Industrial Services; 2.1 Different Types of Industrial Services; 2.2 Maintenance Services; 3. Service Contracts; 3.1 Elements of a Contract Lawyer's and Non-lawyer's Views; 3.2 Why Contracts?; 3.3 The Difference between Goods and Services in Contract Law and Why It Matters 3.4 Matching Service Offerings and Contracts3.5 Model Contracts and Standard Terms and Conditions; 3.6 Professional Performance and Other Problematic Requirements; 3.7 Service Level Agreements (SLA); 4. Towards a Successful Service Relationship; 4.1 Selection: Procurement versus Sales; 4.2 Proactive Bidding; 4.3 Negotiation; 5. Proactive Contracting; 5.1 Collaborating to Create Good-Quality Contracts; 5.2 An Ounce of Prevention; 5.3 The Contra The book is about designing industrial business-to-business services. It focuses on product support services, particularly on how to design and package services successfully through appropriate contracts, specifications, and other documents BUSINESS & ECONOMICS / Industries / General bisacsh Industrie Wirtschaft Service industries Management Contracts Haapio, Helena Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=440762 Aggregator Volltext |
| spellingShingle | Rekola, Katri Industrial services and service contracts a proactive approach BUSINESS & ECONOMICS / Industries / General bisacsh Industrie Wirtschaft Service industries Management Contracts |
| title | Industrial services and service contracts a proactive approach |
| title_auth | Industrial services and service contracts a proactive approach |
| title_exact_search | Industrial services and service contracts a proactive approach |
| title_full | Industrial services and service contracts a proactive approach |
| title_fullStr | Industrial services and service contracts a proactive approach |
| title_full_unstemmed | Industrial services and service contracts a proactive approach |
| title_short | Industrial services and service contracts |
| title_sort | industrial services and service contracts a proactive approach |
| title_sub | a proactive approach |
| topic | BUSINESS & ECONOMICS / Industries / General bisacsh Industrie Wirtschaft Service industries Management Contracts |
| topic_facet | BUSINESS & ECONOMICS / Industries / General Industrie Wirtschaft Service industries Management Contracts |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=440762 |
| work_keys_str_mv | AT rekolakatri industrialservicesandservicecontractsaproactiveapproach AT haapiohelena industrialservicesandservicecontractsaproactiveapproach |