Pursuing perfect service: using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chelsea, MI
MCS Media
c2011
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Includes index |
| Beschreibung: | 1 Online-Ressource (xxi, 520 p.) |
| ISBN: | 9781461904359 1461904358 9781450766333 1450766331 |
Internformat
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| 650 | 7 | |a Six sigma (Quality control standard) |2 fast | |
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Datensatz im Suchindex
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| author | Ptacek, Rob |
| author_facet | Ptacek, Rob |
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| dewey-full | 658.5/62 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5/62 |
| dewey-search | 658.5/62 |
| dewey-sort | 3658.5 262 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV042967811 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:14:01Z |
| institution | BVB |
| isbn | 9781461904359 1461904358 9781450766333 1450766331 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028393679 |
| oclc_num | 781719157 |
| open_access_boolean | |
| physical | 1 Online-Ressource (xxi, 520 p.) |
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| publishDate | 2011 |
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| publisher | MCS Media |
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| spelling | Ptacek, Rob Verfasser aut Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani Chelsea, MI MCS Media c2011 1 Online-Ressource (xxi, 520 p.) txt rdacontent c rdamedia cr rdacarrier Includes index BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Six sigma (Quality control standard) fast Total quality management fast Wirtschaft Total quality management Six sigma (Quality control standard) Motwani, Jaideep Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=441003 Aggregator Volltext |
| spellingShingle | Ptacek, Rob Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Six sigma (Quality control standard) fast Total quality management fast Wirtschaft Total quality management Six sigma (Quality control standard) |
| title | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| title_auth | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| title_exact_search | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| title_full | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani |
| title_fullStr | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani |
| title_full_unstemmed | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani |
| title_short | Pursuing perfect service |
| title_sort | pursuing perfect service using a practical approach to lea r n six sigma to improve the customer experience and reduce costs in service industries |
| title_sub | using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| topic | BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Six sigma (Quality control standard) fast Total quality management fast Wirtschaft Total quality management Six sigma (Quality control standard) |
| topic_facet | BUSINESS & ECONOMICS / Quality Control TECHNOLOGY & ENGINEERING / Quality Control Six sigma (Quality control standard) Total quality management Wirtschaft |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=441003 |
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