Getting even: the truth about workplace revenge--and how to stop it
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
San Francisco
Jossey-Bass
c2009
|
Ausgabe: | 1st ed |
Schlagworte: | |
Online-Zugang: | Volltext |
Beschreibung: | Includes bibliographical references (p. 187-219) and index An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I'm as mad as hell and I'm not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I'll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don't get mad, don't get even--get ahead Publisher's description -- Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: * What kinds of offenses result in revenge? * Why do some victims respond more aggressively to harm than others? * What role does the organization play in how victims respond to offenses? * What's the best advice for managers who wish to prevent their employees from seeking revenge? * Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole |
Beschreibung: | 1 Online-Ressource (vii, 230 p.) |
ISBN: | 9780470421208 0470421207 9780470484999 0470484993 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV042966683 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 151030s2009 |||| o||u| ||||||eng d | ||
020 | |a 9780470421208 |c electronic bk. |9 978-0-470-42120-8 | ||
020 | |a 0470421207 |c electronic bk. |9 0-470-42120-7 | ||
020 | |a 9780470484999 |c electronic bk. |9 978-0-470-48499-9 | ||
020 | |a 0470484993 |c electronic bk. |9 0-470-48499-3 | ||
035 | |a (OCoLC)320849823 | ||
035 | |a (DE-599)BVBBV042966683 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
049 | |a DE-1046 |a DE-1047 | ||
082 | 0 | |a 658.3/82 |2 22 | |
100 | 1 | |a Tripp, Thomas M. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Getting even |b the truth about workplace revenge--and how to stop it |c Thomas M. Tripp & Robert J. Bies |
250 | |a 1st ed | ||
264 | 1 | |a San Francisco |b Jossey-Bass |c c2009 | |
300 | |a 1 Online-Ressource (vii, 230 p.) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Includes bibliographical references (p. 187-219) and index | ||
500 | |a An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I'm as mad as hell and I'm not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I'll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don't get mad, don't get even--get ahead | ||
500 | |a Publisher's description -- Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: * What kinds of offenses result in revenge? * Why do some victims respond more aggressively to harm than others? * What role does the organization play in how victims respond to offenses? * What's the best advice for managers who wish to prevent their employees from seeking revenge? * Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole | ||
650 | 7 | |a BUSINESS & ECONOMICS / Workplace Culture |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Human Resources & Personnel Management |2 bisacsh | |
650 | 7 | |a Anger in the workplace |2 fast | |
650 | 7 | |a Interpersonal confrontation |2 fast | |
650 | 7 | |a Organizational behavior |2 fast | |
650 | 7 | |a Revenge |2 fast | |
650 | 4 | |a Wirtschaft | |
650 | 4 | |a Organizational behavior | |
650 | 4 | |a Anger in the workplace | |
650 | 4 | |a Revenge | |
650 | 4 | |a Interpersonal confrontation | |
700 | 1 | |a Bies, Robert J. |e Sonstige |4 oth | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 978-0-470-33967-1 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 0-470-33967-5 |
856 | 4 | 0 | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=266191 |x Aggregator |3 Volltext |
912 | |a ZDB-4-EBA |a ZDB-4-EBU | ||
940 | 1 | |q FAW_PDA_EBA | |
940 | 1 | |q FLA_PDA_EBU | |
999 | |a oai:aleph.bib-bvb.de:BVB01-028392550 |
Datensatz im Suchindex
_version_ | 1804175293258137600 |
---|---|
any_adam_object | |
author | Tripp, Thomas M. |
author_facet | Tripp, Thomas M. |
author_role | aut |
author_sort | Tripp, Thomas M. |
author_variant | t m t tm tmt |
building | Verbundindex |
bvnumber | BV042966683 |
collection | ZDB-4-EBA ZDB-4-EBU |
ctrlnum | (OCoLC)320849823 (DE-599)BVBBV042966683 |
dewey-full | 658.3/82 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.3/82 |
dewey-search | 658.3/82 |
dewey-sort | 3658.3 282 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1st ed |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03974nmm a2200565zc 4500</leader><controlfield tag="001">BV042966683</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151030s2009 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780470421208</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-0-470-42120-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0470421207</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">0-470-42120-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780470484999</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-0-470-48499-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0470484993</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">0-470-48499-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)320849823</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV042966683</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1046</subfield><subfield code="a">DE-1047</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3/82</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Tripp, Thomas M.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Getting even</subfield><subfield code="b">the truth about workplace revenge--and how to stop it</subfield><subfield code="c">Thomas M. Tripp & Robert J. Bies</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1st ed</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">San Francisco</subfield><subfield code="b">Jossey-Bass</subfield><subfield code="c">c2009</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (vii, 230 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (p. 187-219) and index</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I'm as mad as hell and I'm not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I'll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don't get mad, don't get even--get ahead</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Publisher's description -- Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: * What kinds of offenses result in revenge? * Why do some victims respond more aggressively to harm than others? * What role does the organization play in how victims respond to offenses? * What's the best advice for managers who wish to prevent their employees from seeking revenge? * Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Workplace Culture</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Human Resources & Personnel Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Anger in the workplace</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Interpersonal confrontation</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Organizational behavior</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Revenge</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Wirtschaft</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Organizational behavior</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Anger in the workplace</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Revenge</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Interpersonal confrontation</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Bies, Robert J.</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">978-0-470-33967-1</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">0-470-33967-5</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=266191</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">FAW_PDA_EBA</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">FLA_PDA_EBU</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028392550</subfield></datafield></record></collection> |
id | DE-604.BV042966683 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:13:59Z |
institution | BVB |
isbn | 9780470421208 0470421207 9780470484999 0470484993 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028392550 |
oclc_num | 320849823 |
open_access_boolean | |
owner | DE-1046 DE-1047 |
owner_facet | DE-1046 DE-1047 |
physical | 1 Online-Ressource (vii, 230 p.) |
psigel | ZDB-4-EBA ZDB-4-EBU FAW_PDA_EBA FLA_PDA_EBU |
publishDate | 2009 |
publishDateSearch | 2009 |
publishDateSort | 2009 |
publisher | Jossey-Bass |
record_format | marc |
spelling | Tripp, Thomas M. Verfasser aut Getting even the truth about workplace revenge--and how to stop it Thomas M. Tripp & Robert J. Bies 1st ed San Francisco Jossey-Bass c2009 1 Online-Ressource (vii, 230 p.) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (p. 187-219) and index An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I'm as mad as hell and I'm not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I'll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don't get mad, don't get even--get ahead Publisher's description -- Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives. The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own. The authors address specific questions, such as: * What kinds of offenses result in revenge? * Why do some victims respond more aggressively to harm than others? * What role does the organization play in how victims respond to offenses? * What's the best advice for managers who wish to prevent their employees from seeking revenge? * Most employees experience the desire for revenge, and are ready to settle their own scores at work when management won't enforce justice. This book offers a model that sequences avengers' thoughts and behaviors, from the beginning of the conflict to its end. The model is grounded in scientific research and organizes disparate findings into a whole BUSINESS & ECONOMICS / Workplace Culture bisacsh BUSINESS & ECONOMICS / Human Resources & Personnel Management bisacsh Anger in the workplace fast Interpersonal confrontation fast Organizational behavior fast Revenge fast Wirtschaft Organizational behavior Anger in the workplace Revenge Interpersonal confrontation Bies, Robert J. Sonstige oth Erscheint auch als Druck-Ausgabe, Hardcover 978-0-470-33967-1 Erscheint auch als Druck-Ausgabe, Hardcover 0-470-33967-5 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=266191 Aggregator Volltext |
spellingShingle | Tripp, Thomas M. Getting even the truth about workplace revenge--and how to stop it BUSINESS & ECONOMICS / Workplace Culture bisacsh BUSINESS & ECONOMICS / Human Resources & Personnel Management bisacsh Anger in the workplace fast Interpersonal confrontation fast Organizational behavior fast Revenge fast Wirtschaft Organizational behavior Anger in the workplace Revenge Interpersonal confrontation |
title | Getting even the truth about workplace revenge--and how to stop it |
title_auth | Getting even the truth about workplace revenge--and how to stop it |
title_exact_search | Getting even the truth about workplace revenge--and how to stop it |
title_full | Getting even the truth about workplace revenge--and how to stop it Thomas M. Tripp & Robert J. Bies |
title_fullStr | Getting even the truth about workplace revenge--and how to stop it Thomas M. Tripp & Robert J. Bies |
title_full_unstemmed | Getting even the truth about workplace revenge--and how to stop it Thomas M. Tripp & Robert J. Bies |
title_short | Getting even |
title_sort | getting even the truth about workplace revenge and how to stop it |
title_sub | the truth about workplace revenge--and how to stop it |
topic | BUSINESS & ECONOMICS / Workplace Culture bisacsh BUSINESS & ECONOMICS / Human Resources & Personnel Management bisacsh Anger in the workplace fast Interpersonal confrontation fast Organizational behavior fast Revenge fast Wirtschaft Organizational behavior Anger in the workplace Revenge Interpersonal confrontation |
topic_facet | BUSINESS & ECONOMICS / Workplace Culture BUSINESS & ECONOMICS / Human Resources & Personnel Management Anger in the workplace Interpersonal confrontation Organizational behavior Revenge Wirtschaft |
url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=266191 |
work_keys_str_mv | AT trippthomasm gettingeventhetruthaboutworkplacerevengeandhowtostopit AT biesrobertj gettingeventhetruthaboutworkplacerevengeandhowtostopit |