APA (7th ed.) Citation

Taylor, G. M. (2009). Lean six sigma service excellence: A guide to green belt certification and bottom line improvement. J. Ross Pub.

Chicago Style (17th ed.) Citation

Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. Ft. Lauderdale, Fla: J. Ross Pub, 2009.

MLA (9th ed.) Citation

Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. J. Ross Pub, 2009.