Cole, R. E. (1999). Managing quality fads: How American business learned to play the quality game. Oxford University Press.
Chicago-Zitierstil (17. Ausg.)Cole, Robert E. Managing Quality Fads: How American Business Learned to Play the Quality Game. New York: Oxford University Press, 1999.
MLA-Zitierstil (9. Ausg.)Cole, Robert E. Managing Quality Fads: How American Business Learned to Play the Quality Game. Oxford University Press, 1999.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.