Managing quality fads: how American business learned to play the quality game
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Bibliographische Detailangaben
1. Verfasser: Cole, Robert E. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: New York Oxford University Press 1999
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references (pages 259-272) and index
Tables and Figures; Introduction; 1. The New Quality Model: Continuity or Discontinuity?; 2. Market Pressures and Quality Consciousness; 3. How Much Did You Know and When Did You Know It?; 4. It Ain't Rocket Science, But ... ; 5. Casting and Harvesting the Nets; 6. Putting It Together; 7. Modeling the Future for Hewlett-Packard; 8. Adoption, Adaptation, and Reaction at Hewlett-Packard; 9. Quality Outcomes; 10. On Organizational Learning; Notes; References; Index
Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index
Beschreibung:1 Online-Ressource (viii, 284 pages)
ISBN:9780198028604
0198028601
9780195122602

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