What really matters: service, leadership, people, and values
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New Haven
Yale University Press
2007
|
| Ausgabe: | 1st Yale University Press ed |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | "Material from this book was first published in an earlier edition by Procter & Gamble in 2005"--T.p. verso. - Perspectives from the president, CEO, and chairman of Procter & Gamble Includes bibliographical references (p. [283]-288) and index Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose The fundamental question in business and in personal life is the same: what really matters? In this book, one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Proctor & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters", he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all centre on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes, and is shaped by, ethical behaviour. His profoundly important advice and counsel belong in the lexicon and practice of every leader |
| Beschreibung: | 1 Online-Ressource (xii, 305 p.) |
| ISBN: | 9780300135190 030013519X 9780300131437 0300131437 1281734969 9781281734969 |
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| 500 | |a The fundamental question in business and in personal life is the same: what really matters? In this book, one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Proctor & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters", he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all centre on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes, and is shaped by, ethical behaviour. His profoundly important advice and counsel belong in the lexicon and practice of every leader | ||
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Datensatz im Suchindex
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| author | Pepper, John |
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| author_variant | j p jp |
| building | Verbundindex |
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| dewey-ones | 338 - Production |
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| dewey-search | 338.6/7092 |
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| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| edition | 1st Yale University Press ed |
| format | Electronic eBook |
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| spelling | Pepper, John Verfasser aut What really matters service, leadership, people, and values John Pepper 1st Yale University Press ed New Haven Yale University Press 2007 1 Online-Ressource (xii, 305 p.) txt rdacontent c rdamedia cr rdacarrier "Material from this book was first published in an earlier edition by Procter & Gamble in 2005"--T.p. verso. - Perspectives from the president, CEO, and chairman of Procter & Gamble Includes bibliographical references (p. [283]-288) and index Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose The fundamental question in business and in personal life is the same: what really matters? In this book, one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Proctor & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters", he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all centre on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes, and is shaped by, ethical behaviour. His profoundly important advice and counsel belong in the lexicon and practice of every leader Pepper, John / 1938- fast Pepper, John 1938- Procter & Gamble Company Procter & Gamble Company fast Procter & Gamble Company History Organizational effectiveness fast Success in business fast Geschichte Success in business Organizational effectiveness 1\p (DE-588)1071854844 Fiktionale Darstellung gnd-content Erscheint auch als Druck-Ausgabe, Hardcover 978-0-300-12352-4 Erscheint auch als Druck-Ausgabe, Hardcover 0-300-12352-3 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=192286 Aggregator Volltext 1\p sdnb2form 20231122 DE-101 ttps://www.bib-bvb.de/rovenienzkennzeichnungen/Uebersicht.html#sdnb2form |
| spellingShingle | Pepper, John What really matters service, leadership, people, and values Pepper, John / 1938- fast Pepper, John 1938- Procter & Gamble Company Procter & Gamble Company fast Procter & Gamble Company History Organizational effectiveness fast Success in business fast Geschichte Success in business Organizational effectiveness |
| subject_GND | (DE-588)1071854844 |
| title | What really matters service, leadership, people, and values |
| title_auth | What really matters service, leadership, people, and values |
| title_exact_search | What really matters service, leadership, people, and values |
| title_full | What really matters service, leadership, people, and values John Pepper |
| title_fullStr | What really matters service, leadership, people, and values John Pepper |
| title_full_unstemmed | What really matters service, leadership, people, and values John Pepper |
| title_short | What really matters |
| title_sort | what really matters service leadership people and values |
| title_sub | service, leadership, people, and values |
| topic | Pepper, John / 1938- fast Pepper, John 1938- Procter & Gamble Company Procter & Gamble Company fast Procter & Gamble Company History Organizational effectiveness fast Success in business fast Geschichte Success in business Organizational effectiveness |
| topic_facet | Pepper, John / 1938- Pepper, John 1938- Procter & Gamble Company Procter & Gamble Company History Organizational effectiveness Success in business Geschichte Fiktionale Darstellung |
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