The business of golf--: what are you thinking? : a textbook : how to maximize the financial return of a golf course
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Bibliographische Detailangaben
1. Verfasser: Keegan, James J. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: [Castle Rock, CO] Golf Convergence c2012
Ausgabe:[2nd ed.]
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references and index
What business are you in? -- The macroeconomics of the golf business -- The players : associations and equipment manufacturers -- Ownership and governance : a privilege or burden? -- The golfer local market analysis -- The strategic planning summary -- Technology-- the foundation -- The key financial metrics -- Financial modeling -- Pricing and yield management -- Golf course valuation -- The playing field -- Marketing-- internet, online reservations, and third parties -- Game time -- Who are your customers? -- Creating customer loyalty -- Customers-- a future perspective -- The courage to change-- a short tutorial
During the next twelve months, more than 58 million golfers will decide where to go play over 1 billion rounds of golf on nearly 33,000 golf courses. What influences their decision? They all have one thing in common: they are seeking value-based entertainment. What does it take to attract and retain those decision makers? The financial success of a golf course is dependent on understanding those motivations and ensuring that the experience created exceeds the price charged. In ground-breaking research based on hard economic data, extensive field experience, and numerous client case studies, eight key concepts that accurately predict the success of a golf course are revealed: 1.The age, income, ethnicity and population density within 10 miles of the course. 2.The number of playable days measured against the efficiency of management. 3.The integration of software to create actionable information. 4.Financial benchmarking facility performance against peers. 5. Continual ?appropriate? investment in the course infrastructure, equipment and labor. 6.Ensuring the ?assembly line? of customer touch points matches the desired experience intended: platinum, gold, silver, bronze or steel. 7.Understanding the golfer?s habits and preferences. 8.Evaluating and developing customer loyalty. This book sheds light on virtually every aspect of golf course operations?strategic, tactical and operational. You'll learn why some golf courses are successful while others flounder. The Golf Convergence WIN? formula taught in this textbook is an easy-to-follow method that has consistently increased the financial return of golf courses, and enhances the customer experience to the desired level. In an industry that is struggling who can afford to ignore the findings of this book, and the formula for success that is presented?
Beschreibung:1 Online-Ressource
ISBN:9780984626847
0984626840
9780984626823
0984626824
9780984626830
0984626832

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