Achieve sales excellence: the 7 customer rules for becoming the new sales professional
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Avon, Mass.
Platinum Press
c2007
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Title from title screen Includes bibliographical references and index Dedication: the greater goal -- Foreword: the new sales profession -- Introduction -- What good science reveals about sales excellence -- The sales professional is the sale -- What your customers want -- The foundational rules of professional competence -- "You must be personally accountable for our desired results" -- "You must understand our business" -- "You must be on our side" -- The advanced rules of sales excellence -- "You must bring us applications" -- "You must be easily accessible" -- "You must solve our problems" -- "You must be innovative in responding to our needs" -- Eight questions for identifying world-class sales organizations -- Question 1 What drives the company's culture? -- Question 2 How does the company segment its markets? -- Question 3 How efficiently does the company adapt to market changes? -- Question 4 How are customers served by the company's IT initiatives? -- Question 5 How evolved are the company's sales, service, and technical support systems? -- Question 6 How does the company solicit customer feedback and measure customer satisfaction? -- Question 7 How does the company recruit and select salespeople? -- Question 8 How does the company train and develop its sales force? -- Epilogue -- Endnotes -- About the HR Chally Group -- Index |
| Beschreibung: | 1 Online-Ressource (xix, 236 p.) |
| ISBN: | 9781605508474 1605508470 9781593376512 1593376510 |
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| 245 | 1 | 0 | |a Achieve sales excellence |b the 7 customer rules for becoming the new sales professional |c Howard Stevens and Theodore Kinni |
| 264 | 1 | |a Avon, Mass. |b Platinum Press |c c2007 | |
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| 500 | |a Title from title screen | ||
| 500 | |a Includes bibliographical references and index | ||
| 500 | |a Dedication: the greater goal -- Foreword: the new sales profession -- Introduction -- What good science reveals about sales excellence -- The sales professional is the sale -- What your customers want -- The foundational rules of professional competence -- "You must be personally accountable for our desired results" -- "You must understand our business" -- "You must be on our side" -- The advanced rules of sales excellence -- "You must bring us applications" -- "You must be easily accessible" -- "You must solve our problems" -- "You must be innovative in responding to our needs" -- Eight questions for identifying world-class sales organizations -- Question 1 What drives the company's culture? -- Question 2 How does the company segment its markets? -- Question 3 How efficiently does the company adapt to market changes? -- Question 4 How are customers served by the company's IT initiatives? -- Question 5 How evolved are the company's sales, service, and technical support systems? -- Question 6 How does the company solicit customer feedback and measure customer satisfaction? -- Question 7 How does the company recruit and select salespeople? -- Question 8 How does the company train and develop its sales force? -- Epilogue -- Endnotes -- About the HR Chally Group -- Index | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Marketing / Industrial |2 bisacsh | |
| 650 | 7 | |a Customer loyalty |2 fast | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Industrial marketing |2 fast | |
| 650 | 7 | |a Selling / Study and teaching |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Industrial marketing | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Customer loyalty | |
| 650 | 4 | |a Selling |x Study and teaching | |
| 700 | 1 | |a Kinni, Theodore B. |e Sonstige |4 oth | |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Stevens, Howard |
| author_facet | Stevens, Howard |
| author_role | aut |
| author_sort | Stevens, Howard |
| author_variant | h s hs |
| building | Verbundindex |
| bvnumber | BV042963738 |
| collection | ZDB-4-EBU |
| ctrlnum | (OCoLC)253910449 (DE-599)BVBBV042963738 |
| dewey-full | 658.8/04 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/04 |
| dewey-search | 658.8/04 |
| dewey-sort | 3658.8 14 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV042963738 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:13:53Z |
| institution | BVB |
| isbn | 9781605508474 1605508470 9781593376512 1593376510 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028389605 |
| oclc_num | 253910449 |
| open_access_boolean | |
| physical | 1 Online-Ressource (xix, 236 p.) |
| psigel | ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2007 |
| publishDateSearch | 2007 |
| publishDateSort | 2007 |
| publisher | Platinum Press |
| record_format | marc |
| spelling | Stevens, Howard Verfasser aut Achieve sales excellence the 7 customer rules for becoming the new sales professional Howard Stevens and Theodore Kinni Avon, Mass. Platinum Press c2007 1 Online-Ressource (xix, 236 p.) txt rdacontent c rdamedia cr rdacarrier Title from title screen Includes bibliographical references and index Dedication: the greater goal -- Foreword: the new sales profession -- Introduction -- What good science reveals about sales excellence -- The sales professional is the sale -- What your customers want -- The foundational rules of professional competence -- "You must be personally accountable for our desired results" -- "You must understand our business" -- "You must be on our side" -- The advanced rules of sales excellence -- "You must bring us applications" -- "You must be easily accessible" -- "You must solve our problems" -- "You must be innovative in responding to our needs" -- Eight questions for identifying world-class sales organizations -- Question 1 What drives the company's culture? -- Question 2 How does the company segment its markets? -- Question 3 How efficiently does the company adapt to market changes? -- Question 4 How are customers served by the company's IT initiatives? -- Question 5 How evolved are the company's sales, service, and technical support systems? -- Question 6 How does the company solicit customer feedback and measure customer satisfaction? -- Question 7 How does the company recruit and select salespeople? -- Question 8 How does the company train and develop its sales force? -- Epilogue -- Endnotes -- About the HR Chally Group -- Index BUSINESS & ECONOMICS / Marketing / Industrial bisacsh Customer loyalty fast Customer relations fast Industrial marketing fast Selling / Study and teaching fast Wirtschaft Industrial marketing Customer relations Customer loyalty Selling Study and teaching Kinni, Theodore B. Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=277505 Aggregator Volltext |
| spellingShingle | Stevens, Howard Achieve sales excellence the 7 customer rules for becoming the new sales professional BUSINESS & ECONOMICS / Marketing / Industrial bisacsh Customer loyalty fast Customer relations fast Industrial marketing fast Selling / Study and teaching fast Wirtschaft Industrial marketing Customer relations Customer loyalty Selling Study and teaching |
| title | Achieve sales excellence the 7 customer rules for becoming the new sales professional |
| title_auth | Achieve sales excellence the 7 customer rules for becoming the new sales professional |
| title_exact_search | Achieve sales excellence the 7 customer rules for becoming the new sales professional |
| title_full | Achieve sales excellence the 7 customer rules for becoming the new sales professional Howard Stevens and Theodore Kinni |
| title_fullStr | Achieve sales excellence the 7 customer rules for becoming the new sales professional Howard Stevens and Theodore Kinni |
| title_full_unstemmed | Achieve sales excellence the 7 customer rules for becoming the new sales professional Howard Stevens and Theodore Kinni |
| title_short | Achieve sales excellence |
| title_sort | achieve sales excellence the 7 customer rules for becoming the new sales professional |
| title_sub | the 7 customer rules for becoming the new sales professional |
| topic | BUSINESS & ECONOMICS / Marketing / Industrial bisacsh Customer loyalty fast Customer relations fast Industrial marketing fast Selling / Study and teaching fast Wirtschaft Industrial marketing Customer relations Customer loyalty Selling Study and teaching |
| topic_facet | BUSINESS & ECONOMICS / Marketing / Industrial Customer loyalty Customer relations Industrial marketing Selling / Study and teaching Wirtschaft Selling Study and teaching |
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