RFID: improving the customer experience : one-to-one marketing in real time
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Bibliographic Details
Main Author: Brazeal, Mickey (Author)
Format: Electronic eBook
Language:English
Published: Ithaca, NY Paramount Market Publishing [2009]
Subjects:
Online Access:Volltext
Item Description:Includes bibliographical references (pages 250-255) and index
Introduction : a search engine for things -- RFID and relationship marketing -- Customer relationship management works with RFID -- CRM 2.0 is customer experience management -- Personal identification and privacy -- Asset tracking creates new business models -- RFID and the retail experience -- RFID and the greening of customer experience -- RFID authentication and product safety -- Admission, permissions, and tickets -- RFID in payment systems -- RFID and patient relationship management -- Appendix : how RFID works
Physical Description:1 Online-Ressource (vii, 264 pages)
ISBN:9781461948780
1461948789
9780980174533
0980174538

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