The Hungry Cowboy: service and community in a neighborhood restaurant
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Bibliographic Details
Main Author: Erickson, Karla A. (Author)
Format: Electronic eBook
Language:English
Published: Jackson University Press of Mississippi ©2009
Subjects:
Online Access:Volltext
Item Description:Includes bibliographical references (pages 169-185) and index
Acknowledgments; 1. SPACES IN THE MARKETPLACE: Working, Dining, and Belonging at the HC; 2. PRODUCING FAMILIARITY: Servers at the Hungry Cowboy; 3. CONSUMING BELONGING: Feeling "At Home" at the Hungry Cowboy; 4. MANAGING SERVICE: Training and the Production of Ambience; 5. FEELING LIKE FAMILY: Paternalism, Loyalty, and Work Culture; CONCLUSION: Reflections on the Hungry Cowboy; Appendix; Notes; References; Index
At a Tex-Mex restaurant in a Minneapolis suburb, customers send Christmas and Hanukkah cards to the restaurant, bring in home-baked treats for the staff, and attend the annual employee party. One customer even posts in the entryway a sign commemorating the life of his dog. Diners and servers alike use the Hungry Cowboy as a place to gather, celebrate, relax, and even mourn. Moments such as these fascinate Karla A. Erickson, who worked for the restaurant, and they make up her new book The Hungry Cowboy . Weaving together narratives from servers, customers, and managers, Erickson explores a type
Physical Description:1 Online-Ressource (x, 191 pages)
ISBN:9781604733464
1604733462

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