Universal design: the HUMBLES method for user-centred business
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Bibliographische Detailangaben
1. Verfasser: Aragall, Francesc (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Farnham Gower ©2012
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references and index
Cover; Contents; Acknowledgements; Executive Summary; Part I The HUMBLES Method; 1 Highlight Design for All Opportunities; Increasing the Number of Consumers; Increasing the Number of Clients; Confirming the Strategy of the Company with Potential and Real Clients and Consumers; Preventing Problems; Selling in Other Countries; Selling More in the Tourist Sector; Improving the External Reputation; Improving the Internal Reputation; Anticipating Trends; Creating Loyal Clients and Consumers; Cutting Costs in the Medium Term; Innovating in Products and Services; Transforming Products into Services
Universal Design offers every organization, whether a provider of services or of products, a clear understanding of the role and value of Design for All/Universal Design. It provides a model for assessing current design practices and making the changes that will make your product or service accessible to all your potential customers to create a better, consumer-oriented experience. Each chapter contains examples and case studies plus a set of tools to help organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competito
Beschreibung:1 Online-Ressource (xviii, 288 pages)
ISBN:9781409440024
1409440028
9780566088650
0566088657

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