Oracle CRM On Demand Administration Essentials:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Birmingham
Packt Pub.
2012
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Create Integration Event Table of Contents; Oracle CRM On Demand Administration Essentials; Oracle CRM On Demand Administration Essentials; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the color images of this book; Errata; Piracy; Questions; 1. Overview of CRM On Demand; What is CRMOD?; The CRMOD service Service infrastructureThe software; Industry editions; CRMOD administration; CRMOD out of the box; Custom administration; Summary; 2. Steps 1-2-3: Go Live Out of the Box; Step 1 -- Knowing the prebuilt marketing, sales, and service organizations; CRM data; Function -- Marketing; Campaign; Recipient; Lead; Function -- Sales; Account; Contact; Opportunities; Sales process; Revenues; Assets; Sales forecasts; Function -- Service; Service requests; Solutions; Activity; CRM staff; Step 2 -- Setting your company profile; The Company Administration data; The Company Profile Company SignIn and Password ControlActivating languages; IP Address Restrictions; The Sign In Audit and Audit Trail sections; Currency definition; Creating the login IDs for users; Creating the product catalog; Enabling sales forecasts; Step 3 -- Pass the word around; Creating company-wide alerts and messaging; Issuing the user IDs; Ongoing support to users; Summary; 3. CRM On Demand Customization; The application architecture; Customizability; The data model; Data management; The process model; Object model; Fields; External objects; Business rules; Security model; The interface model Online interfaceWeb services interface; Special interfaces; Summary; 4. Application Customization; Data model-level customization; Adding, modifying, and deleting fields; Cascading fields; Layout management; Page layout; Dynamic layouts; Search layouts; Homepage and Action Bar layout; List management; Miscellaneous application customization; Summary; 5. User Access Controls; The user ID; Manager hierarchy; User group; The accesses to data; Team access; Book access; The user role; Role name; Accesses to objects (record types); The owner access profile and the default access profile Accesses to objects' Homepages or tabsThe Homepage layouts; The Search page layouts; The Detail page layouts; The default sales process for opportunity records; The Lead Conversion layout; The Action Bar layout; The default Theme for UI; Privileges; Accesses to customize the UI; Accesses to data channels; Accesses to user channels; Summary; 6. Business Process Automation and Management; Workflow configuration; Hold on!; About workflows; Adding and modifying the workflows; Record types; Trigger events; Workflow rule condition; Actions; Ordering of actions; Assign a Book This book is packed with real world examples that cover the design and discipline of the software and service of CRMOD. If you are a CRMOD Administrator, Business Analyst or a CRM implementation specialist looking forward to implement CRM On Demand or enhance and maintain an existing CRM On Demand deployment, then this is the guide for you |
| Beschreibung: | 1 Online-Ressource (540 pages) |
| ISBN: | 9781849685016 1849685010 1849685002 9781849685009 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV042961679 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 151030s2012 |||| o||u| ||||||eng d | ||
| 020 | |a 9781849685016 |c electronic bk. |9 978-1-84968-501-6 | ||
| 020 | |a 1849685010 |c electronic bk. |9 1-84968-501-0 | ||
| 020 | |a 1849685002 |9 1-84968-500-2 | ||
| 020 | |a 9781849685009 |9 978-1-84968-500-9 | ||
| 020 | |a 9781849685009 |9 978-1-84968-500-9 | ||
| 035 | |a (OCoLC)823719035 | ||
| 035 | |a (DE-599)BVBBV042961679 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 005.7565 | |
| 100 | 1 | |a Rao, Padmanabha |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Oracle CRM On Demand Administration Essentials |
| 264 | 1 | |a Birmingham |b Packt Pub. |c 2012 | |
| 300 | |a 1 Online-Ressource (540 pages) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Create Integration Event | ||
| 500 | |a Table of Contents; Oracle CRM On Demand Administration Essentials; Oracle CRM On Demand Administration Essentials; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the color images of this book; Errata; Piracy; Questions; 1. Overview of CRM On Demand; What is CRMOD?; The CRMOD service | ||
| 500 | |a Service infrastructureThe software; Industry editions; CRMOD administration; CRMOD out of the box; Custom administration; Summary; 2. Steps 1-2-3: Go Live Out of the Box; Step 1 -- Knowing the prebuilt marketing, sales, and service organizations; CRM data; Function -- Marketing; Campaign; Recipient; Lead; Function -- Sales; Account; Contact; Opportunities; Sales process; Revenues; Assets; Sales forecasts; Function -- Service; Service requests; Solutions; Activity; CRM staff; Step 2 -- Setting your company profile; The Company Administration data; The Company Profile | ||
| 500 | |a Company SignIn and Password ControlActivating languages; IP Address Restrictions; The Sign In Audit and Audit Trail sections; Currency definition; Creating the login IDs for users; Creating the product catalog; Enabling sales forecasts; Step 3 -- Pass the word around; Creating company-wide alerts and messaging; Issuing the user IDs; Ongoing support to users; Summary; 3. CRM On Demand Customization; The application architecture; Customizability; The data model; Data management; The process model; Object model; Fields; External objects; Business rules; Security model; The interface model | ||
| 500 | |a Online interfaceWeb services interface; Special interfaces; Summary; 4. Application Customization; Data model-level customization; Adding, modifying, and deleting fields; Cascading fields; Layout management; Page layout; Dynamic layouts; Search layouts; Homepage and Action Bar layout; List management; Miscellaneous application customization; Summary; 5. User Access Controls; The user ID; Manager hierarchy; User group; The accesses to data; Team access; Book access; The user role; Role name; Accesses to objects (record types); The owner access profile and the default access profile | ||
| 500 | |a Accesses to objects' Homepages or tabsThe Homepage layouts; The Search page layouts; The Detail page layouts; The default sales process for opportunity records; The Lead Conversion layout; The Action Bar layout; The default Theme for UI; Privileges; Accesses to customize the UI; Accesses to data channels; Accesses to user channels; Summary; 6. Business Process Automation and Management; Workflow configuration; Hold on!; About workflows; Adding and modifying the workflows; Record types; Trigger events; Workflow rule condition; Actions; Ordering of actions; Assign a Book | ||
| 500 | |a This book is packed with real world examples that cover the design and discipline of the software and service of CRMOD. If you are a CRMOD Administrator, Business Analyst or a CRM implementation specialist looking forward to implement CRM On Demand or enhance and maintain an existing CRM On Demand deployment, then this is the guide for you | ||
| 630 | 0 | 4 | |a Oracle (Computer file) |
| 650 | 4 | |a Automatic indexing | |
| 650 | 4 | |a Database searching | |
| 650 | 4 | |a Oracle (Computer file) | |
| 650 | 4 | |a Business report writing / Data processing | |
| 650 | 4 | |a Relational databases | |
| 650 | 7 | |a COMPUTERS / Programming Languages / SQL. |2 bisacsh | |
| 650 | 7 | |a Oracle (Computer file) |2 blmlsh | |
| 650 | 7 | |a Oracle (Computer file) |2 fast | |
| 650 | 7 | |a Business report writing / Data processing |2 fast | |
| 650 | 7 | |a Relational databases |2 fast | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Business report writing |x Data processing | |
| 650 | 4 | |a Relational databases | |
| 700 | 1 | |a Sundaram, Venkatesan |e Sonstige |4 oth | |
| 856 | 4 | 0 | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=526195 |x Aggregator |3 Volltext |
| 912 | |a ZDB-4-EBU | ||
| 940 | 1 | |q FLA_PDA_EBU | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-028387546 | ||
Datensatz im Suchindex
| _version_ | 1804175283609141248 |
|---|---|
| any_adam_object | |
| author | Rao, Padmanabha |
| author_facet | Rao, Padmanabha |
| author_role | aut |
| author_sort | Rao, Padmanabha |
| author_variant | p r pr |
| building | Verbundindex |
| bvnumber | BV042961679 |
| collection | ZDB-4-EBU |
| ctrlnum | (OCoLC)823719035 (DE-599)BVBBV042961679 |
| dewey-full | 005.7565 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 005 - Computer programming, programs, data, security |
| dewey-raw | 005.7565 |
| dewey-search | 005.7565 |
| dewey-sort | 15.7565 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05205nmm a2200601zc 4500</leader><controlfield tag="001">BV042961679</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">151030s2012 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781849685016</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-1-84968-501-6</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1849685010</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">1-84968-501-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1849685002</subfield><subfield code="9">1-84968-500-2</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781849685009</subfield><subfield code="9">978-1-84968-500-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781849685009</subfield><subfield code="9">978-1-84968-500-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)823719035</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV042961679</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">005.7565</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Rao, Padmanabha</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Oracle CRM On Demand Administration Essentials</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Birmingham</subfield><subfield code="b">Packt Pub.</subfield><subfield code="c">2012</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (540 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Create Integration Event</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Table of Contents; Oracle CRM On Demand Administration Essentials; Oracle CRM On Demand Administration Essentials; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the color images of this book; Errata; Piracy; Questions; 1. Overview of CRM On Demand; What is CRMOD?; The CRMOD service</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Service infrastructureThe software; Industry editions; CRMOD administration; CRMOD out of the box; Custom administration; Summary; 2. Steps 1-2-3: Go Live Out of the Box; Step 1 -- Knowing the prebuilt marketing, sales, and service organizations; CRM data; Function -- Marketing; Campaign; Recipient; Lead; Function -- Sales; Account; Contact; Opportunities; Sales process; Revenues; Assets; Sales forecasts; Function -- Service; Service requests; Solutions; Activity; CRM staff; Step 2 -- Setting your company profile; The Company Administration data; The Company Profile</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Company SignIn and Password ControlActivating languages; IP Address Restrictions; The Sign In Audit and Audit Trail sections; Currency definition; Creating the login IDs for users; Creating the product catalog; Enabling sales forecasts; Step 3 -- Pass the word around; Creating company-wide alerts and messaging; Issuing the user IDs; Ongoing support to users; Summary; 3. CRM On Demand Customization; The application architecture; Customizability; The data model; Data management; The process model; Object model; Fields; External objects; Business rules; Security model; The interface model</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Online interfaceWeb services interface; Special interfaces; Summary; 4. Application Customization; Data model-level customization; Adding, modifying, and deleting fields; Cascading fields; Layout management; Page layout; Dynamic layouts; Search layouts; Homepage and Action Bar layout; List management; Miscellaneous application customization; Summary; 5. User Access Controls; The user ID; Manager hierarchy; User group; The accesses to data; Team access; Book access; The user role; Role name; Accesses to objects (record types); The owner access profile and the default access profile</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Accesses to objects' Homepages or tabsThe Homepage layouts; The Search page layouts; The Detail page layouts; The default sales process for opportunity records; The Lead Conversion layout; The Action Bar layout; The default Theme for UI; Privileges; Accesses to customize the UI; Accesses to data channels; Accesses to user channels; Summary; 6. Business Process Automation and Management; Workflow configuration; Hold on!; About workflows; Adding and modifying the workflows; Record types; Trigger events; Workflow rule condition; Actions; Ordering of actions; Assign a Book</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">This book is packed with real world examples that cover the design and discipline of the software and service of CRMOD. If you are a CRMOD Administrator, Business Analyst or a CRM implementation specialist looking forward to implement CRM On Demand or enhance and maintain an existing CRM On Demand deployment, then this is the guide for you</subfield></datafield><datafield tag="630" ind1="0" ind2="4"><subfield code="a">Oracle (Computer file)</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Automatic indexing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Database searching</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Oracle (Computer file)</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business report writing / Data processing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Relational databases</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Programming Languages / SQL.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Oracle (Computer file)</subfield><subfield code="2">blmlsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Oracle (Computer file)</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Business report writing / Data processing</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Relational databases</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Datenverarbeitung</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business report writing</subfield><subfield code="x">Data processing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Relational databases</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Sundaram, Venkatesan</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=526195</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">FLA_PDA_EBU</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-028387546</subfield></datafield></record></collection> |
| id | DE-604.BV042961679 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:13:50Z |
| institution | BVB |
| isbn | 9781849685016 1849685010 1849685002 9781849685009 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028387546 |
| oclc_num | 823719035 |
| open_access_boolean | |
| physical | 1 Online-Ressource (540 pages) |
| psigel | ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Packt Pub. |
| record_format | marc |
| spelling | Rao, Padmanabha Verfasser aut Oracle CRM On Demand Administration Essentials Birmingham Packt Pub. 2012 1 Online-Ressource (540 pages) txt rdacontent c rdamedia cr rdacarrier Create Integration Event Table of Contents; Oracle CRM On Demand Administration Essentials; Oracle CRM On Demand Administration Essentials; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the color images of this book; Errata; Piracy; Questions; 1. Overview of CRM On Demand; What is CRMOD?; The CRMOD service Service infrastructureThe software; Industry editions; CRMOD administration; CRMOD out of the box; Custom administration; Summary; 2. Steps 1-2-3: Go Live Out of the Box; Step 1 -- Knowing the prebuilt marketing, sales, and service organizations; CRM data; Function -- Marketing; Campaign; Recipient; Lead; Function -- Sales; Account; Contact; Opportunities; Sales process; Revenues; Assets; Sales forecasts; Function -- Service; Service requests; Solutions; Activity; CRM staff; Step 2 -- Setting your company profile; The Company Administration data; The Company Profile Company SignIn and Password ControlActivating languages; IP Address Restrictions; The Sign In Audit and Audit Trail sections; Currency definition; Creating the login IDs for users; Creating the product catalog; Enabling sales forecasts; Step 3 -- Pass the word around; Creating company-wide alerts and messaging; Issuing the user IDs; Ongoing support to users; Summary; 3. CRM On Demand Customization; The application architecture; Customizability; The data model; Data management; The process model; Object model; Fields; External objects; Business rules; Security model; The interface model Online interfaceWeb services interface; Special interfaces; Summary; 4. Application Customization; Data model-level customization; Adding, modifying, and deleting fields; Cascading fields; Layout management; Page layout; Dynamic layouts; Search layouts; Homepage and Action Bar layout; List management; Miscellaneous application customization; Summary; 5. User Access Controls; The user ID; Manager hierarchy; User group; The accesses to data; Team access; Book access; The user role; Role name; Accesses to objects (record types); The owner access profile and the default access profile Accesses to objects' Homepages or tabsThe Homepage layouts; The Search page layouts; The Detail page layouts; The default sales process for opportunity records; The Lead Conversion layout; The Action Bar layout; The default Theme for UI; Privileges; Accesses to customize the UI; Accesses to data channels; Accesses to user channels; Summary; 6. Business Process Automation and Management; Workflow configuration; Hold on!; About workflows; Adding and modifying the workflows; Record types; Trigger events; Workflow rule condition; Actions; Ordering of actions; Assign a Book This book is packed with real world examples that cover the design and discipline of the software and service of CRMOD. If you are a CRMOD Administrator, Business Analyst or a CRM implementation specialist looking forward to implement CRM On Demand or enhance and maintain an existing CRM On Demand deployment, then this is the guide for you Oracle (Computer file) Automatic indexing Database searching Business report writing / Data processing Relational databases COMPUTERS / Programming Languages / SQL. bisacsh Oracle (Computer file) blmlsh Oracle (Computer file) fast Business report writing / Data processing fast Relational databases fast Datenverarbeitung Business report writing Data processing Sundaram, Venkatesan Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=526195 Aggregator Volltext |
| spellingShingle | Rao, Padmanabha Oracle CRM On Demand Administration Essentials Oracle (Computer file) Automatic indexing Database searching Business report writing / Data processing Relational databases COMPUTERS / Programming Languages / SQL. bisacsh Oracle (Computer file) blmlsh Oracle (Computer file) fast Business report writing / Data processing fast Relational databases fast Datenverarbeitung Business report writing Data processing |
| title | Oracle CRM On Demand Administration Essentials |
| title_auth | Oracle CRM On Demand Administration Essentials |
| title_exact_search | Oracle CRM On Demand Administration Essentials |
| title_full | Oracle CRM On Demand Administration Essentials |
| title_fullStr | Oracle CRM On Demand Administration Essentials |
| title_full_unstemmed | Oracle CRM On Demand Administration Essentials |
| title_short | Oracle CRM On Demand Administration Essentials |
| title_sort | oracle crm on demand administration essentials |
| topic | Oracle (Computer file) Automatic indexing Database searching Business report writing / Data processing Relational databases COMPUTERS / Programming Languages / SQL. bisacsh Oracle (Computer file) blmlsh Oracle (Computer file) fast Business report writing / Data processing fast Relational databases fast Datenverarbeitung Business report writing Data processing |
| topic_facet | Oracle (Computer file) Automatic indexing Database searching Business report writing / Data processing Relational databases COMPUTERS / Programming Languages / SQL. Datenverarbeitung Business report writing Data processing |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=526195 |
| work_keys_str_mv | AT raopadmanabha oraclecrmondemandadministrationessentials AT sundaramvenkatesan oraclecrmondemandadministrationessentials |