Up, down, and sideways: high-impact verbal communication for HR professionals
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Buhler, Patricia M. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Beijing Society for Human Resource Management ©2013
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references and index
Chapter 1. Introduction: The Case for Effective Communication; Chapter 2. General Speaking Tips; Chapter 3. Orientation Programs: The Welcome Speech; Chapter 4. Training Sessions; Chapter 5. Information Updates; Chapter 6. The Interview; Chapter 7. Delivering Feedback; Chapter 8. The Problem Employee (and the Employee With a Problem); Chapter 9. The Termination; Chapter 10. Getting Buy-In from Peers: Persuasive Lateral Conversations; Chapter 11. Managing Up; Chapter 12. Special Cases; Chapter 13. The Everyday Informal Encounter
Helping professionals navigate the changes in human resource roles, which have become increasingly complex in recent years, this business-savvy guide teaches how to effectively communicate "up" to superiors, "down" to subordinates, and "sideways" to peers. In addition to the general public and interpersonal speaking tips sprinkled throughout, the book specifically addresses the many roles and responsibilities of the HR professional and the ways in which their position is likely to become even more complicated in the foreseeable future. As strategic business partners, HR professionals interact
Beschreibung:1 Online-Ressource (130 pages)
ISBN:9781586443399
1586443399
9781586443405
1586443402

Es ist kein Print-Exemplar vorhanden.

Fernleihe Bestellen Achtung: Nicht im THWS-Bestand! Volltext öffnen