The manager's pocket guide to dealing with conflict:
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Hart, Lois Borland (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Amherst, Mass. HRD Press c1999
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes bibliographical references (p. 105-107) and index
Cover -- TOC36;Table of Contents -- Preface -- CH36;146; Because you39;re human44; you39;ll have conflicts -- CH36;246; Naming your conflicts -- CH36;346; How do you react to conflicts63; -- CH36;446; What causes conflicts63; -- CH36;546; You can prevent some conflicts33; -- CH36;646; More ways to resolve your conflicts -- CH36;746; Learning from your conflicts -- Bibliography of resources on conflicts -- IDX36;Index -- About the author -- Last Page
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity
Beschreibung:1 Online-Ressource (iv, 114 p.)
ISBN:9781599967523
1599967529
0874254809
9780874254808

Es ist kein Print-Exemplar vorhanden.

Fernleihe Bestellen Achtung: Nicht im THWS-Bestand! Volltext öffnen