Service science: design for scaling and transformation
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Bibliographische Detailangaben
1. Verfasser: Hsu, Cheng (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hackensack, NJ World Scientific ©2009
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Online-Zugang:Volltext
Beschreibung:Includes bibliographical references (pages 287-296) and index
Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig
Preface; Contents; Chapter 1. Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Chapter 2. Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Chapter 3. Exploring New Frontiers: The Digital Connections Scaling Model; Chapter 4. The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Chapter 5. Quintessential Digitally Connected Service: New Business Designs on the Web; Chapter 6. A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions
Beschreibung:1 Online-Ressource (xiv, 302 pages)
ISBN:9789812836779
9812836772
128244252X
9781282442528

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