UCLA Anderson Business and Information Technologies (BIT) Project: a Global Study of Business Practice (2012)
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Singapore
World Scientific Publishing Company
2012
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| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | 5.1.2. Evaluation framework Preface; Part I -- BIT Survey Reports; 1. Global Trends for Technology Adoption -- Results of the BIT Survey across Ten Countries Vandana Mangal and Uday S. Karmarkar; 1.1. Introduction; 1.2. Findings; 1.2.1. ICT adoption and budget trends; 1.2.2. Internal organization; 1.2.3. Outsourcing and Offshoring; 1.2.4. Forward facing interactions; 1.2.5. Backward facing interactions; 1.2.6. Business results; 1.2.7. Globalization; 1.3. Future Work; Acknowledgments; Bibliography; About the Authors; Uday S. Karmarkar; Vandana (Ann) Mangal 2. A Survey on Business and Information Technology in Taiwan Annual Report 2010 Ya-Ching Lee and Ting-Peng Liang2.1. Results; 2.1.1. Technology adoption/infrastructure and budget trends; 2.1.2. Internal organization; 2.1.3. Customer facing interactions; 2.1.4. Trading partner relationships; 2.1.5. Business results; 2.1.6. Organization climate/dynamic environment; 2.1.7. Globalization; APPENDIX A: SURVEY RESPONDENT SAMPLE CHARACTERISTICS; About the Authors; Ya-Ching Lee; Ting-Peng Liang 3. The Business and Information Technologies Project: The New Zealand Perspective Margo Buchanan-Oliver and Ananth Srinivasan3.1. The New Zealand Survey: Characteristics of Participating Organizations; 3.2. Results; 3.2.1. Technology adoption, infrastructure and budget trends; 3.2.2. Internal organization; 3.2.3. Customer touchpoints; 3.2.4. Customer view integration and customer segmentation; 3.2.5. CRM function automation; 3.2.6. Trading partners relationships and purchasing mechanisms; 3.2.7. Business results; 3.2.8. Globalization; 3.2.9. Selected detailed information 3.2.10. Current and planned deployment of technologies3.2.11. Impact of technology adoption on internal structure; 3.2.12. Customer segmentation; 3.2.13. Strategic areas that have shown improvement; Conclusions; About the Authors; Dr. Margo Buchanan-Oliver; Dr. Ananth Srinivasan; 4. A Survey on the Level of Utilization in Using Information Technology by Malaysia's Small and Medium Enterprises Sulaiman Ainin, Tengku Mohamed Faziharudean, Shamsul Bahri and Noor Akma Salleh; 4.1. Introduction; 4.2. Research Method; 4.3. Results of the Survey; 4.3.1. Adoption of ICT by SME. 4.3.2. Allocation of budget for IT products/services4.3.3. Issues at workplace; 4.3.4. SMEs business process outsourcing; 4.3.5. Customer relationships; 4.3.6. Trading partners and impact of globalization; 4.3.7. Impact of IT to SMEs; Conclusion; Bibliography; About the Authors; Dr. Sulaiman Ainin; Dr. Shamshul Bahri; Dr. Noor Akma Mohd Salleh; Dr. Tengku Mohamed Faziharudean; 5. Information Technology and Business Practices in Germany: Results From the 2011 Bit Survey Till J. Winkler, Christoph Goebel, Francis Bidault and Oliver Günther; 5.1. Introduction; 5.1.1. Motivation This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication tec |
| Beschreibung: | 1 Online-Ressource (262 pages) |
| ISBN: | 9789814390880 9814390887 |
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| 500 | |a 5.1.2. Evaluation framework | ||
| 500 | |a Preface; Part I -- BIT Survey Reports; 1. Global Trends for Technology Adoption -- Results of the BIT Survey across Ten Countries Vandana Mangal and Uday S. Karmarkar; 1.1. Introduction; 1.2. Findings; 1.2.1. ICT adoption and budget trends; 1.2.2. Internal organization; 1.2.3. Outsourcing and Offshoring; 1.2.4. Forward facing interactions; 1.2.5. Backward facing interactions; 1.2.6. Business results; 1.2.7. Globalization; 1.3. Future Work; Acknowledgments; Bibliography; About the Authors; Uday S. Karmarkar; Vandana (Ann) Mangal | ||
| 500 | |a 2. A Survey on Business and Information Technology in Taiwan Annual Report 2010 Ya-Ching Lee and Ting-Peng Liang2.1. Results; 2.1.1. Technology adoption/infrastructure and budget trends; 2.1.2. Internal organization; 2.1.3. Customer facing interactions; 2.1.4. Trading partner relationships; 2.1.5. Business results; 2.1.6. Organization climate/dynamic environment; 2.1.7. Globalization; APPENDIX A: SURVEY RESPONDENT SAMPLE CHARACTERISTICS; About the Authors; Ya-Ching Lee; Ting-Peng Liang | ||
| 500 | |a 3. The Business and Information Technologies Project: The New Zealand Perspective Margo Buchanan-Oliver and Ananth Srinivasan3.1. The New Zealand Survey: Characteristics of Participating Organizations; 3.2. Results; 3.2.1. Technology adoption, infrastructure and budget trends; 3.2.2. Internal organization; 3.2.3. Customer touchpoints; 3.2.4. Customer view integration and customer segmentation; 3.2.5. CRM function automation; 3.2.6. Trading partners relationships and purchasing mechanisms; 3.2.7. Business results; 3.2.8. Globalization; 3.2.9. Selected detailed information | ||
| 500 | |a 3.2.10. Current and planned deployment of technologies3.2.11. Impact of technology adoption on internal structure; 3.2.12. Customer segmentation; 3.2.13. Strategic areas that have shown improvement; Conclusions; About the Authors; Dr. Margo Buchanan-Oliver; Dr. Ananth Srinivasan; 4. A Survey on the Level of Utilization in Using Information Technology by Malaysia's Small and Medium Enterprises Sulaiman Ainin, Tengku Mohamed Faziharudean, Shamsul Bahri and Noor Akma Salleh; 4.1. Introduction; 4.2. Research Method; 4.3. Results of the Survey; 4.3.1. Adoption of ICT by SME. | ||
| 500 | |a 4.3.2. Allocation of budget for IT products/services4.3.3. Issues at workplace; 4.3.4. SMEs business process outsourcing; 4.3.5. Customer relationships; 4.3.6. Trading partners and impact of globalization; 4.3.7. Impact of IT to SMEs; Conclusion; Bibliography; About the Authors; Dr. Sulaiman Ainin; Dr. Shamshul Bahri; Dr. Noor Akma Mohd Salleh; Dr. Tengku Mohamed Faziharudean; 5. Information Technology and Business Practices in Germany: Results From the 2011 Bit Survey Till J. Winkler, Christoph Goebel, Francis Bidault and Oliver Günther; 5.1. Introduction; 5.1.1. Motivation | ||
| 500 | |a This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication tec | ||
| 650 | 4 | |a Information technology / Management | |
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| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Industrial management | |
| 650 | 4 | |a Information technology |x Management | |
| 700 | 1 | |a Karmarkar, Uday S. |e Sonstige |0 (DE-588)170237966 |4 oth | |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Mangal, Vandana |
| author_GND | (DE-588)170237966 |
| author_facet | Mangal, Vandana |
| author_role | aut |
| author_sort | Mangal, Vandana |
| author_variant | v m vm |
| building | Verbundindex |
| bvnumber | BV042960376 |
| collection | ZDB-4-EBU |
| ctrlnum | (OCoLC)895750242 (DE-599)BVBBV042960376 |
| dewey-full | 658.4/038 658.05 658.4038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038 658.05 658.4038 |
| dewey-search | 658.4/038 658.05 658.4038 |
| dewey-sort | 3658.4 238 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| isbn | 9789814390880 9814390887 |
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| spelling | Mangal, Vandana Verfasser aut UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) Singapore World Scientific Publishing Company 2012 1 Online-Ressource (262 pages) txt rdacontent c rdamedia cr rdacarrier 5.1.2. Evaluation framework Preface; Part I -- BIT Survey Reports; 1. Global Trends for Technology Adoption -- Results of the BIT Survey across Ten Countries Vandana Mangal and Uday S. Karmarkar; 1.1. Introduction; 1.2. Findings; 1.2.1. ICT adoption and budget trends; 1.2.2. Internal organization; 1.2.3. Outsourcing and Offshoring; 1.2.4. Forward facing interactions; 1.2.5. Backward facing interactions; 1.2.6. Business results; 1.2.7. Globalization; 1.3. Future Work; Acknowledgments; Bibliography; About the Authors; Uday S. Karmarkar; Vandana (Ann) Mangal 2. A Survey on Business and Information Technology in Taiwan Annual Report 2010 Ya-Ching Lee and Ting-Peng Liang2.1. Results; 2.1.1. Technology adoption/infrastructure and budget trends; 2.1.2. Internal organization; 2.1.3. Customer facing interactions; 2.1.4. Trading partner relationships; 2.1.5. Business results; 2.1.6. Organization climate/dynamic environment; 2.1.7. Globalization; APPENDIX A: SURVEY RESPONDENT SAMPLE CHARACTERISTICS; About the Authors; Ya-Ching Lee; Ting-Peng Liang 3. The Business and Information Technologies Project: The New Zealand Perspective Margo Buchanan-Oliver and Ananth Srinivasan3.1. The New Zealand Survey: Characteristics of Participating Organizations; 3.2. Results; 3.2.1. Technology adoption, infrastructure and budget trends; 3.2.2. Internal organization; 3.2.3. Customer touchpoints; 3.2.4. Customer view integration and customer segmentation; 3.2.5. CRM function automation; 3.2.6. Trading partners relationships and purchasing mechanisms; 3.2.7. Business results; 3.2.8. Globalization; 3.2.9. Selected detailed information 3.2.10. Current and planned deployment of technologies3.2.11. Impact of technology adoption on internal structure; 3.2.12. Customer segmentation; 3.2.13. Strategic areas that have shown improvement; Conclusions; About the Authors; Dr. Margo Buchanan-Oliver; Dr. Ananth Srinivasan; 4. A Survey on the Level of Utilization in Using Information Technology by Malaysia's Small and Medium Enterprises Sulaiman Ainin, Tengku Mohamed Faziharudean, Shamsul Bahri and Noor Akma Salleh; 4.1. Introduction; 4.2. Research Method; 4.3. Results of the Survey; 4.3.1. Adoption of ICT by SME. 4.3.2. Allocation of budget for IT products/services4.3.3. Issues at workplace; 4.3.4. SMEs business process outsourcing; 4.3.5. Customer relationships; 4.3.6. Trading partners and impact of globalization; 4.3.7. Impact of IT to SMEs; Conclusion; Bibliography; About the Authors; Dr. Sulaiman Ainin; Dr. Shamshul Bahri; Dr. Noor Akma Mohd Salleh; Dr. Tengku Mohamed Faziharudean; 5. Information Technology and Business Practices in Germany: Results From the 2011 Bit Survey Till J. Winkler, Christoph Goebel, Francis Bidault and Oliver Günther; 5.1. Introduction; 5.1.1. Motivation This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication tec Information technology / Management BUSINESS & ECONOMICS / Information Management bisacsh BUSINESS & ECONOMICS / Knowledge Capital bisacsh Wirtschaft Industrial management Information technology Management Karmarkar, Uday S. Sonstige (DE-588)170237966 oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=533875 Aggregator Volltext |
| spellingShingle | Mangal, Vandana UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) Information technology / Management BUSINESS & ECONOMICS / Information Management bisacsh BUSINESS & ECONOMICS / Knowledge Capital bisacsh Wirtschaft Industrial management Information technology Management |
| title | UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) |
| title_auth | UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) |
| title_exact_search | UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) |
| title_full | UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) |
| title_fullStr | UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) |
| title_full_unstemmed | UCLA Anderson Business and Information Technologies (BIT) Project a Global Study of Business Practice (2012) |
| title_short | UCLA Anderson Business and Information Technologies (BIT) Project |
| title_sort | ucla anderson business and information technologies bit project a global study of business practice 2012 |
| title_sub | a Global Study of Business Practice (2012) |
| topic | Information technology / Management BUSINESS & ECONOMICS / Information Management bisacsh BUSINESS & ECONOMICS / Knowledge Capital bisacsh Wirtschaft Industrial management Information technology Management |
| topic_facet | Information technology / Management BUSINESS & ECONOMICS / Information Management BUSINESS & ECONOMICS / Knowledge Capital Wirtschaft Industrial management Information technology Management |
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