Consumer insights 2.0: how smart companies apply customer knowledge to the bottom line
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Bibliographic Details
Main Author: Vitale, Dona (Author)
Format: Electronic eBook
Language:English
Published: Ithaca, NY. Paramount Market 2006
Subjects:
Online Access:Volltext
Item Description:"Consumer-goods companies need more than just traditional market research to make good strategic decisions. That's why many of them have created departments of consumer insights. This book reveals the characteristics of these new departments and their leaders. You'll discover how they contribute to customer knowledge that goes far beyond market research to help set strategy and develop new business opportunities."--Publisher's website
Includes bibliographical references ( pages [159]-161)
Physical Description:1 Online-Ressource (viii, 168 pages)
ISBN:9781461944072
1461944074
9780976697381
0976697386

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