Winning telco customers using marketing databases:
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Mattison, Rob (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Boston Artech House ©1999
Schriftenreihe:Artech House telecommunications library
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Includes index
The marketing WAR -- - Welcome to the world of telecommunications marketing -- - The role of marketing in telecommunications -- - An Introduction to Telecommunications Marketing -- - We Don't Need to Market--We Are the Phone Company! -- - We are the phone company! -- - Understanding competition in telecommunications -- - The role of marketing in the telecommunications firm -- - Why is the integration of marketing the key to success? -- - An Introduction to Telecommunications Marketing -- - What is marketing anyway? -- - Initiating the process -- - Understanding campaigns -- - Margins: the pricing and profitability issue -- - Multidimensional view of telco marketing -- - Line of business combinations -- - The Core Marketing Process -- - The elusive marketing process -- - The core marketing process -- - Prioritization and goal setting -- - Modeling -- - Campaign development -- - Feedback mechanisms and the marketing database -- - Providing support for the marketing process -- - The telco marketing database -- - Timing issues with the marketing process -- - Understanding Marketing Campaigns -- - Telecommunications Strategy and Campaigns -- - Strategy and campaigning -- - Principal assets of a telecommunications company -- - Marketing strategy development -- - Campaigns and telecommunications -- - Media, Messages, and Outsourcing -- - Media -- - Messages and missions: the relationship between marketing, sales, and customer service -- - Messages: what do you want to convey? -- - Media and message development: the role of agencies and outsourcing -- - Direct Marketing -- - Definition of terms
Beschreibung:1 Online-Ressource (xxxix, 344 pages)
ISBN:158053242X
9781580532426

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