Quality customer service: satisfy customers--it's everybody's job
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
[Rochester, N.Y.]
Axzo Press
c2009
|
| Ausgabe: | 5th ed |
| Schriftenreihe: | Fifty-Minute series
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Includes bibliographical references (p. 104) Winning with the customer -- Showing a positive attitude -- Identifying customer needs -- Providing for the needs of your customers -- Making sure your customers return |
| Beschreibung: | 1 Online-Ressource (ii, 104 p.) |
| ISBN: | 9781426031199 142603119X 9781426018336 1426018339 |
Internformat
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| 245 | 1 | 0 | |a Quality customer service |b satisfy customers--it's everybody's job |c William B. Martin |
| 250 | |a 5th ed | ||
| 264 | 1 | |a [Rochester, N.Y.] |b Axzo Press |c c2009 | |
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| 546 | |a In English | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Customer services |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Customer services |v Programmed instruction | |
| 650 | 4 | |a Customer relations |v Programmed instruction | |
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Datensatz im Suchindex
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| author | Martin, William B. |
| author_facet | Martin, William B. |
| author_role | aut |
| author_sort | Martin, William B. |
| author_variant | w b m wb wbm |
| building | Verbundindex |
| bvnumber | BV042959078 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 5th ed |
| format | Electronic eBook |
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| id | DE-604.BV042959078 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:13:45Z |
| institution | BVB |
| isbn | 9781426031199 142603119X 9781426018336 1426018339 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028384944 |
| oclc_num | 750174673 |
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| physical | 1 Online-Ressource (ii, 104 p.) |
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| publishDate | 2009 |
| publishDateSearch | 2009 |
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| publisher | Axzo Press |
| record_format | marc |
| series2 | Fifty-Minute series |
| spelling | Martin, William B. Verfasser aut Quality customer service satisfy customers--it's everybody's job William B. Martin 5th ed [Rochester, N.Y.] Axzo Press c2009 1 Online-Ressource (ii, 104 p.) txt rdacontent c rdamedia cr rdacarrier Fifty-Minute series Includes bibliographical references (p. 104) Winning with the customer -- Showing a positive attitude -- Identifying customer needs -- Providing for the needs of your customers -- Making sure your customers return In English BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations fast Customer services fast Wirtschaft Customer services Programmed instruction Customer relations Programmed instruction http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=383350 Aggregator Volltext |
| spellingShingle | Martin, William B. Quality customer service satisfy customers--it's everybody's job BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations fast Customer services fast Wirtschaft Customer services Programmed instruction Customer relations Programmed instruction |
| title | Quality customer service satisfy customers--it's everybody's job |
| title_auth | Quality customer service satisfy customers--it's everybody's job |
| title_exact_search | Quality customer service satisfy customers--it's everybody's job |
| title_full | Quality customer service satisfy customers--it's everybody's job William B. Martin |
| title_fullStr | Quality customer service satisfy customers--it's everybody's job William B. Martin |
| title_full_unstemmed | Quality customer service satisfy customers--it's everybody's job William B. Martin |
| title_short | Quality customer service |
| title_sort | quality customer service satisfy customers it s everybody s job |
| title_sub | satisfy customers--it's everybody's job |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations fast Customer services fast Wirtschaft Customer services Programmed instruction Customer relations Programmed instruction |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Customer relations Customer services Wirtschaft Customer services Programmed instruction Customer relations Programmed instruction |
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