Joseph, J. (2010). The experience effect: Engage your customers with a consistent and memorable brand experience. AMACOM.
Chicago Style (17th ed.) CitationJoseph, Jim. The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience. New York: AMACOM, 2010.
MLA (9th ed.) CitationJoseph, Jim. The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience. AMACOM, 2010.
Warning: These citations may not always be 100% accurate.