Secrets of service level management: a process owner's guide
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
TSO
2013
|
| Subjects: | |
| Item Description: | Includes index. - "Aligned to the 2011 editions" -- Cover |
| Physical Description: | xiv, 291 p. ill. 22 cm |
| ISBN: | 0113313527 9780113313525 |
Staff View
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Record in the Search Index
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| id | DE-604.BV042936637 |
| illustrated | Illustrated |
| indexdate | 2025-01-10T17:06:08Z |
| institution | BVB |
| isbn | 0113313527 9780113313525 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028363266 |
| oclc_num | 931792501 |
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| owner_facet | DE-573 DE-473 DE-BY-UBG |
| physical | xiv, 291 p. ill. 22 cm |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | TSO |
| record_format | marc |
| spelling | Nahari, Ami Verfasser aut Secrets of service level management a process owner's guide [Ami Nahari] London TSO 2013 xiv, 291 p. ill. 22 cm txt rdacontent n rdamedia nc rdacarrier Includes index. - "Aligned to the 2011 editions" -- Cover Service-level agreements Total quality management Service-level agreements fast Total quality management fast Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf IT infrastructure library (DE-588)4778548-2 gnd rswk-swf Servicegrad (DE-588)4418674-5 gnd rswk-swf IT infrastructure library (DE-588)4778548-2 s Servicegrad (DE-588)4418674-5 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 |
| spellingShingle | Nahari, Ami Secrets of service level management a process owner's guide Service-level agreements Total quality management Service-level agreements fast Total quality management fast Qualitätsmanagement (DE-588)4219057-5 gnd IT infrastructure library (DE-588)4778548-2 gnd Servicegrad (DE-588)4418674-5 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4778548-2 (DE-588)4418674-5 |
| title | Secrets of service level management a process owner's guide |
| title_auth | Secrets of service level management a process owner's guide |
| title_exact_search | Secrets of service level management a process owner's guide |
| title_full | Secrets of service level management a process owner's guide [Ami Nahari] |
| title_fullStr | Secrets of service level management a process owner's guide [Ami Nahari] |
| title_full_unstemmed | Secrets of service level management a process owner's guide [Ami Nahari] |
| title_short | Secrets of service level management |
| title_sort | secrets of service level management a process owner s guide |
| title_sub | a process owner's guide |
| topic | Service-level agreements Total quality management Service-level agreements fast Total quality management fast Qualitätsmanagement (DE-588)4219057-5 gnd IT infrastructure library (DE-588)4778548-2 gnd Servicegrad (DE-588)4418674-5 gnd |
| topic_facet | Service-level agreements Total quality management Qualitätsmanagement IT infrastructure library Servicegrad |
| work_keys_str_mv | AT nahariami secretsofservicelevelmanagementaprocessownersguide |