Secrets of service level management: a process owner's guide
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London
TSO
2013
|
| Schlagworte: | |
| Beschreibung: | Includes index. - "Aligned to the 2011 editions" -- Cover |
| Beschreibung: | xiv, 291 p. ill. 22 cm |
| ISBN: | 0113313527 9780113313525 |
Internformat
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| 020 | |a 0113313527 |9 0-11-331352-7 | ||
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| 100 | 1 | |a Nahari, Ami |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Secrets of service level management |b a process owner's guide |c [Ami Nahari] |
| 264 | 1 | |a London |b TSO |c 2013 | |
| 300 | |a xiv, 291 p. |b ill. |c 22 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes index. - "Aligned to the 2011 editions" -- Cover | ||
| 650 | 4 | |a Service-level agreements | |
| 650 | 4 | |a Total quality management | |
| 650 | 7 | |a Service-level agreements |2 fast | |
| 650 | 7 | |a Total quality management |2 fast | |
| 650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a IT infrastructure library |0 (DE-588)4778548-2 |2 gnd |9 rswk-swf |
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| 689 | 0 | |5 DE-604 | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-028363266 | |
Datensatz im Suchindex
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| any_adam_object | |
| author | Nahari, Ami |
| author_facet | Nahari, Ami |
| author_role | aut |
| author_sort | Nahari, Ami |
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| building | Verbundindex |
| bvnumber | BV042936637 |
| classification_rvk | QP 345 |
| ctrlnum | (OCoLC)931792501 (DE-599)BVBBV042936637 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV042936637 |
| illustrated | Illustrated |
| indexdate | 2025-01-10T17:06:08Z |
| institution | BVB |
| isbn | 0113313527 9780113313525 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028363266 |
| oclc_num | 931792501 |
| open_access_boolean | |
| owner | DE-573 DE-473 DE-BY-UBG |
| owner_facet | DE-573 DE-473 DE-BY-UBG |
| physical | xiv, 291 p. ill. 22 cm |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | TSO |
| record_format | marc |
| spelling | Nahari, Ami Verfasser aut Secrets of service level management a process owner's guide [Ami Nahari] London TSO 2013 xiv, 291 p. ill. 22 cm txt rdacontent n rdamedia nc rdacarrier Includes index. - "Aligned to the 2011 editions" -- Cover Service-level agreements Total quality management Service-level agreements fast Total quality management fast Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf IT infrastructure library (DE-588)4778548-2 gnd rswk-swf Servicegrad (DE-588)4418674-5 gnd rswk-swf IT infrastructure library (DE-588)4778548-2 s Servicegrad (DE-588)4418674-5 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 |
| spellingShingle | Nahari, Ami Secrets of service level management a process owner's guide Service-level agreements Total quality management Service-level agreements fast Total quality management fast Qualitätsmanagement (DE-588)4219057-5 gnd IT infrastructure library (DE-588)4778548-2 gnd Servicegrad (DE-588)4418674-5 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4778548-2 (DE-588)4418674-5 |
| title | Secrets of service level management a process owner's guide |
| title_auth | Secrets of service level management a process owner's guide |
| title_exact_search | Secrets of service level management a process owner's guide |
| title_full | Secrets of service level management a process owner's guide [Ami Nahari] |
| title_fullStr | Secrets of service level management a process owner's guide [Ami Nahari] |
| title_full_unstemmed | Secrets of service level management a process owner's guide [Ami Nahari] |
| title_short | Secrets of service level management |
| title_sort | secrets of service level management a process owner s guide |
| title_sub | a process owner's guide |
| topic | Service-level agreements Total quality management Service-level agreements fast Total quality management fast Qualitätsmanagement (DE-588)4219057-5 gnd IT infrastructure library (DE-588)4778548-2 gnd Servicegrad (DE-588)4418674-5 gnd |
| topic_facet | Service-level agreements Total quality management Qualitätsmanagement IT infrastructure library Servicegrad |
| work_keys_str_mv | AT nahariami secretsofservicelevelmanagementaprocessownersguide |