Lange, K. (2015). The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers: Three empirical studies. Kovač.
Chicago-Zitierstil (17. Ausg.)Lange, Konstantin. The Influence of Advisors, Advisor-customer Relationships, and the Financial Crisis on Satisfaction and Retention of Retail Banking Customers: Three Empirical Studies. Hamburg: Kovač, 2015.
MLA-Zitierstil (9. Ausg.)Lange, Konstantin. The Influence of Advisors, Advisor-customer Relationships, and the Financial Crisis on Satisfaction and Retention of Retail Banking Customers: Three Empirical Studies. Kovač, 2015.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.