Reshaping retail: why technology is transforming the industry and how to win in the new consumer driven world
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Chichester, West Sussex
John Wiley & Sons
[2013]
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Schlagworte: | |
Online-Zugang: | FHI01 TUM01 Volltext Volltext |
Beschreibung: | Includes index "The modern retail system has worked to dazzling effect. From the 19th century, store owners emerged from small beginnings to set in train an industry that has seen some operators become nationally, even globally, dominant. Along the way, they turned retailing into an art, and then a science. Now retailers in emerging markets appear to be repeating the story all over again, except on a scale and at a speed beyond anything we have seen before.Given all of this, it can be hard for those who work in retailing to accept that the industry as we know it is living on borrowed time, on the brink of transformation. There is now an urgency with which conventional store-based retailers must now act and the extent of the challenges this change represents in strategic, organizational, and above all, technological terms.Reshaping Retail sets out the driving causes, current trends and consequences of a transformation in retail triggered by technology. The changes go far beyond making items available for sale on the internet. Starting by briefly setting the historical and business system contexts for retail and describe the role that technology has played in the creation of modern retail it then explains the underlying technological drivers behind the current revolution - radical changes in the capacity of both hardware and software, mobile telecommunications changes and the advances of the Internet.Ultimately, success will hinge on more than competence; it will come down to a way of thinking. Customer-centricity will need to be valued not just by the store owner, as in the past, but also by all employees in the organization. It will need to become embedded in their daily tasks. The same applies to technology, which must be at the center of the organization and recognized as such by everyone.With a combination of extensive desk and field research, interviews with leading retailers and technologists, together with the real world experience of practitioners in this area, Reshaping Retail will inspire and help store retailers to make the necessary transformation now to win in the new consumer driven world. ForewordIntroduction1 A Brief History Of Retailing2 Technology: The Crucial Retail Enabler3 Game-Changing Technologies4 Consumer Empowerment5 Toward A New Retailing Paradigm6 The Future Of Retail7 A Call To Action"-- "The book's purpose is to make sense of how the new technologies impact retail and retailers near- to midterm"-- Includes bibliographical references and index |
Beschreibung: | 1 Online-Ressource (viii, 200 Seiten) |
ISBN: | 1118698827 1118698835 1118698886 9781118698822 9781118698839 9781118698884 9781119207979 |
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500 | |a The changes go far beyond making items available for sale on the internet. Starting by briefly setting the historical and business system contexts for retail and describe the role that technology has played in the creation of modern retail it then explains the underlying technological drivers behind the current revolution - radical changes in the capacity of both hardware and software, mobile telecommunications changes and the advances of the Internet.Ultimately, success will hinge on more than competence; it will come down to a way of thinking. Customer-centricity will need to be valued not just by the store owner, as in the past, but also by all employees in the organization. It will need to become embedded in their daily tasks. | ||
500 | |a The same applies to technology, which must be at the center of the organization and recognized as such by everyone.With a combination of extensive desk and field research, interviews with leading retailers and technologists, together with the real world experience of practitioners in this area, Reshaping Retail will inspire and help store retailers to make the necessary transformation now to win in the new consumer driven world. ForewordIntroduction1 A Brief History Of Retailing2 Technology: The Crucial Retail Enabler3 Game-Changing Technologies4 Consumer Empowerment5 Toward A New Retailing Paradigm6 The Future Of Retail7 A Call To Action"-- | ||
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any_adam_object | |
author | Niemeier, Stefan |
author_GND | (DE-588)124114768 (DE-588)1044164824 |
author_facet | Niemeier, Stefan |
author_role | aut |
author_sort | Niemeier, Stefan |
author_variant | s n sn |
building | Verbundindex |
bvnumber | BV042744174 |
classification_rvk | QP 650 |
collection | ZDB-4-NLEBK ZDB-35-WIC |
ctrlnum | (OCoLC)843124270 (DE-599)BVBBV042744174 |
dewey-full | 658.8/7 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/7 |
dewey-search | 658.8/7 |
dewey-sort | 3658.8 17 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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spelling | Niemeier, Stefan Verfasser (DE-588)124114768 aut Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world Stefan Niemeier, Andrea Zocchi, and Marco Catena Chichester, West Sussex John Wiley & Sons [2013] 1 Online-Ressource (viii, 200 Seiten) txt rdacontent c rdamedia cr rdacarrier Includes index "The modern retail system has worked to dazzling effect. From the 19th century, store owners emerged from small beginnings to set in train an industry that has seen some operators become nationally, even globally, dominant. Along the way, they turned retailing into an art, and then a science. Now retailers in emerging markets appear to be repeating the story all over again, except on a scale and at a speed beyond anything we have seen before.Given all of this, it can be hard for those who work in retailing to accept that the industry as we know it is living on borrowed time, on the brink of transformation. There is now an urgency with which conventional store-based retailers must now act and the extent of the challenges this change represents in strategic, organizational, and above all, technological terms.Reshaping Retail sets out the driving causes, current trends and consequences of a transformation in retail triggered by technology. The changes go far beyond making items available for sale on the internet. Starting by briefly setting the historical and business system contexts for retail and describe the role that technology has played in the creation of modern retail it then explains the underlying technological drivers behind the current revolution - radical changes in the capacity of both hardware and software, mobile telecommunications changes and the advances of the Internet.Ultimately, success will hinge on more than competence; it will come down to a way of thinking. Customer-centricity will need to be valued not just by the store owner, as in the past, but also by all employees in the organization. It will need to become embedded in their daily tasks. The same applies to technology, which must be at the center of the organization and recognized as such by everyone.With a combination of extensive desk and field research, interviews with leading retailers and technologists, together with the real world experience of practitioners in this area, Reshaping Retail will inspire and help store retailers to make the necessary transformation now to win in the new consumer driven world. ForewordIntroduction1 A Brief History Of Retailing2 Technology: The Crucial Retail Enabler3 Game-Changing Technologies4 Consumer Empowerment5 Toward A New Retailing Paradigm6 The Future Of Retail7 A Call To Action"-- "The book's purpose is to make sense of how the new technologies impact retail and retailers near- to midterm"-- Includes bibliographical references and index BUSINESS & ECONOMICS / Sales & Selling bisacsh Electronic commerce fast Retail trade / Customer services fast Retail trade / Technological innovations fast Wirtschaft Retail trade Technological innovations Retail trade Customer services Electronic commerce Electronic Shopping (DE-588)4215399-2 gnd rswk-swf Prognose (DE-588)4047390-9 gnd rswk-swf Verbraucherverhalten (DE-588)4062644-1 gnd rswk-swf Einzelhandel (DE-588)4127747-8 gnd rswk-swf Einzelhandel (DE-588)4127747-8 s Electronic Shopping (DE-588)4215399-2 s Verbraucherverhalten (DE-588)4062644-1 s Prognose (DE-588)4047390-9 s 1\p DE-604 Zocchi, Andrea Sonstige oth Catena, Marco 1977- Sonstige (DE-588)1044164824 oth Erscheint auch als Druck-Ausgabe, Hardcover 978-1-118-65666-2 https://onlinelibrary.wiley.com/doi/book/10.1002/9781119207979 Verlag URL des Erstveröffentlichers Volltext http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=594899 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Niemeier, Stefan Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world BUSINESS & ECONOMICS / Sales & Selling bisacsh Electronic commerce fast Retail trade / Customer services fast Retail trade / Technological innovations fast Wirtschaft Retail trade Technological innovations Retail trade Customer services Electronic commerce Electronic Shopping (DE-588)4215399-2 gnd Prognose (DE-588)4047390-9 gnd Verbraucherverhalten (DE-588)4062644-1 gnd Einzelhandel (DE-588)4127747-8 gnd |
subject_GND | (DE-588)4215399-2 (DE-588)4047390-9 (DE-588)4062644-1 (DE-588)4127747-8 |
title | Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world |
title_auth | Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world |
title_exact_search | Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world |
title_full | Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world Stefan Niemeier, Andrea Zocchi, and Marco Catena |
title_fullStr | Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world Stefan Niemeier, Andrea Zocchi, and Marco Catena |
title_full_unstemmed | Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world Stefan Niemeier, Andrea Zocchi, and Marco Catena |
title_short | Reshaping retail |
title_sort | reshaping retail why technology is transforming the industry and how to win in the new consumer driven world |
title_sub | why technology is transforming the industry and how to win in the new consumer driven world |
topic | BUSINESS & ECONOMICS / Sales & Selling bisacsh Electronic commerce fast Retail trade / Customer services fast Retail trade / Technological innovations fast Wirtschaft Retail trade Technological innovations Retail trade Customer services Electronic commerce Electronic Shopping (DE-588)4215399-2 gnd Prognose (DE-588)4047390-9 gnd Verbraucherverhalten (DE-588)4062644-1 gnd Einzelhandel (DE-588)4127747-8 gnd |
topic_facet | BUSINESS & ECONOMICS / Sales & Selling Electronic commerce Retail trade / Customer services Retail trade / Technological innovations Wirtschaft Retail trade Technological innovations Retail trade Customer services Electronic Shopping Prognose Verbraucherverhalten Einzelhandel |
url | https://onlinelibrary.wiley.com/doi/book/10.1002/9781119207979 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=594899 |
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