Business management controls: a guide
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Bibliographische Detailangaben
1. Verfasser: Kyriazoglou, John (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Ely, Cambridgeshire, U.K. IT Governance Pub. 2012
Schriftenreihe:ITPro
Schlagworte:
Online-Zugang:Volltext
Beschreibung:Title from title screen
Includes bibliographical references
This book will help you to improve your business control practices and show you how to better create, implement and assess your own controls. It will also show you how to develop more streamlined and successful working practices, and how to enable, facilitate and protect your business operations in a more effective way
Foreword; Preface; About the Author; Acknowledgements; Contents; Chapter 1: Business Management Controls Framework; Introduction; The role of control in management activities; Types and role of business management controls in supporting business activities; Proposed business management controls framework; Performance measures and compliance indicators; Conclusion; Chapter 2: Enterprise Governance Controls; Introduction; Purpose and types of enterprise governance (EG) controls; Enterprise governance controls; Board and executive management controls; Regulatory controls
Management philosophy and operating style controlsOrganisational controls; Corporate administration controls; Human resource management (HRM) controls; Personnel administration procedures; Segregation of duties and functions; Corporate policies and procedures manual; Enterprise performance management and reporting controls; Performance management system; Business management reporting procedure; Enterprise governance performance measures and compliance indicators; Conclusion; Relating enterprise governance controls to the BMC framework; Chapter 3: Risk and Compliance Controls; Introduction
Purpose and types of risk and compliance controlsEnterprise risk controls; The risk management action plan; Risk register; The chief risk officer; Risk evaluation methodology; Risk response plan; Risk performance measures and compliance indicators; Corporate compliance controls; Compliance programme; Compliance action plan; Business ethics policy; Compliance records system; Governance, risk and compliance (GRC) information system; Compliance performance measures and compliance indicators; Relating risk and compliance controls to the BMC framework; Conclusion
Chapter 4: Strategic Management ControlsIntroduction; Strategic management process; Component 1: Strategic planning; Component 2: Strategic and operational control process; Component 3: Business strategic plan; BSC and strategy; Performance measures and compliance indicators; Conclusion; Chapter 5: Financial Management and Accounting Controls; Introduction; Financial management and accounting controls; Financial management responsibility controls; Chief financial officer (CFO); Other financial management positions; Segregation of finance duties
Financial standards, systems, policies and proceduresFinancial policies and procedures manual; Financial forms; Implementing computerised financial systems; Basic accounting and bookkeeping procedures; Detailed accounting procedures; The budget; Financial performance controls; Conclusion; Chapter 6: Customer Sales and Production Management Controls; Introduction; Customer sales management controls; Customer sales manager; Customer service manager; Customer service policy; Sales management procedure; Sales ledger; Customer sales performance controls
Beschreibung:1 Online-Ressource
ISBN:9781849284295
1849284296

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