Improve your communication skills:
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Barker, Alan (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: London Kogan Page 2013
Ausgabe:3rd ed
Schriftenreihe:Creating success
Schlagworte:
Online-Zugang:TUM01
Volltext
Beschreibung:ABOUT THIS BOOK; 1 What is communication?; The transmission model; From transmission to reception: turning the model round; Getting to know each other; A new definition of communication; In brief; 2 How conversations work; The three basic rules of good conversation; Why do conversations go wrong?; Putting conversations in context; Working out the relationship; Managing behaviour; The uses of conversation; In brief; 3 Seven ways to improve your conversations; Clarify your objective; Structure your thinking; Manage your time; Find common ground; Move beyond argument; Summarize often
Use visualsIn brief; 4 The skills of enquiry; Paying attention; Treating the speaker as an equal; Cultivating ease; Encouraging; Asking quality questions; Rationing information; Giving positive feedback; In brief; 5 The skills of persuasion; Character, logic and passion; What's the big idea?; Arranging your ideas; Expressing your ideas; Remembering your ideas; Delivering effectively; In brief; 6 Making a presentation; Putting yourself on show; Preparing for the presentation; Managing the material; Controlling the audience; Looking after yourself; Answering questions; In brief
7 Putting it in writingWriting for results; Making reading easier; Writing step by step; Designing the document; Writing a first draft; Effective editing; Writing for the web; In brief; 8 Networking: the new conversation; To network or not to network?; Preparing to network; The skills of networking conversations; Following up and building your network; In brief; Appendix where to go from here; Chapter 1: What is communication?; Chapter 2: How conversations work; Chapter 3: Seven ways to improve your conversations; Chapter 4: The skills of enquiry; Chapter 5: The skills of persuasion
Chapter 6: Making a presentationChapter 7: Putting it in writing; Chapter 8: Networking: the new conversation
Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; successful networking. With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every
Includes bibliographical references (pages 183-185)
Beschreibung:1 Online-Ressource
ISBN:0749467177
1299160212
9780749467173
9781299160217

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