The retail value proposition: crafting unique experiences at compelling prices
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Bibliographic Details
Main Author: Murray, Kyle B., (Kyle Bayne) (Author)
Format: Electronic eBook
Language:English
Published: Toronto [Ont.] University of Toronto Press c2013 (2013)
Edition:[desLibris e-book]
Subjects:
Online Access:Volltext
Item Description:Includes bibliographical references and index
PART 1: An Introduction to the Retail Value ProPosition. 1 Crafting Value ; 2 Segmentation and Differentiation -- Part 2: The Shopping Environment. 3 Locations and Formats ; 4 Inside the Store ; 5 Interactive Electronic Retailing -- Part 3: Product Selection. 6 Buying and Merchandise Management ; 7 Category Management -- Part 4: Customer Engagement. 8 Managing Customer Relationships ; 9 Customer Valuation ; 10 Customer Loyalty -- Part 5: Putting It All Together. 11 Retail Pricing ; 12 Propositions: Pitfalls and Potential
Physical Description:1 Online-Ressource (xvii, 225 p.)
ISBN:9781442696488
1442696486
9781442643635
1442643633

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