Mapping workflows and managing knowledge: capturing formal and tacit knowledge to improve performance
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
[New York]
Business Expert Press
2012
|
| Ausgabe: | First edition |
| Schriftenreihe: | Operations and supply chain management collection
|
| Schlagworte: | |
| Online-Zugang: | TUM01 Volltext |
| Beschreibung: | 1 Online-Ressource (xviii, 220 Seiten) |
| ISBN: | 9781606494554 1606494554 |
Internformat
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| 100 | 1 | |a Kmetz, John L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Mapping workflows and managing knowledge |b capturing formal and tacit knowledge to improve performance |c John L. Kmetz |
| 250 | |a First edition | ||
| 264 | 1 | |a [New York] |b Business Expert Press |c 2012 | |
| 300 | |a 1 Online-Ressource (xviii, 220 Seiten) | ||
| 336 | |b txt |2 rdacontent | ||
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| 490 | 0 | |a Operations and supply chain management collection | |
| 505 | 8 | |a Includes bibliographical references (pages 209-214) and index | |
| 505 | 8 | |a List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index | |
| 505 | 8 | |a This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Production & Operations Management |2 bisacsh | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING / Industrial Engineering |2 bisacsh | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING / Industrial Technology |2 bisacsh | |
| 650 | 7 | |a Knowledge management |2 fast | |
| 650 | 7 | |a Reengineering (Management) |2 fast | |
| 650 | 7 | |a Workflow |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Workflow | |
| 650 | 4 | |a Reengineering (Management) | |
| 650 | 4 | |a Knowledge management | |
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Datensatz im Suchindex
| _version_ | 1804174954881613824 |
|---|---|
| any_adam_object | |
| author | Kmetz, John L. |
| author_facet | Kmetz, John L. |
| author_role | aut |
| author_sort | Kmetz, John L. |
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| bvnumber | BV042740579 |
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| contents | Includes bibliographical references (pages 209-214) and index List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. |
| ctrlnum | (ZDB-4-NLEBK)493193 (OCoLC)808991409 (DE-599)BVBBV042740579 |
| dewey-full | 658.51 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.51 |
| dewey-search | 658.51 |
| dewey-sort | 3658.51 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | First edition |
| format | Electronic eBook |
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| id | DE-604.BV042740579 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:08:36Z |
| institution | BVB |
| isbn | 9781606494554 1606494554 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028171451 |
| oclc_num | 808991409 |
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| owner_facet | DE-91 DE-BY-TUM |
| physical | 1 Online-Ressource (xviii, 220 Seiten) |
| psigel | ZDB-4-NLEBK ZDB-4-NLEBK TUM_PDA_EBSCOBAE_gekauft |
| publishDate | 2012 |
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| publisher | Business Expert Press |
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| series2 | Operations and supply chain management collection |
| spelling | Kmetz, John L. Verfasser aut Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz First edition [New York] Business Expert Press 2012 1 Online-Ressource (xviii, 220 Seiten) txt rdacontent c rdamedia cr rdacarrier Operations and supply chain management collection Includes bibliographical references (pages 209-214) and index List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. BUSINESS & ECONOMICS / Production & Operations Management bisacsh TECHNOLOGY & ENGINEERING / Industrial Engineering bisacsh TECHNOLOGY & ENGINEERING / Industrial Technology bisacsh Knowledge management fast Reengineering (Management) fast Workflow fast Wirtschaft Workflow Reengineering (Management) Knowledge management Erscheint auch als Druck-Ausgabe, Paperback 978-1-60649-454-7 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493193 Aggregator Volltext |
| spellingShingle | Kmetz, John L. Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance Includes bibliographical references (pages 209-214) and index List of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. BUSINESS & ECONOMICS / Production & Operations Management bisacsh TECHNOLOGY & ENGINEERING / Industrial Engineering bisacsh TECHNOLOGY & ENGINEERING / Industrial Technology bisacsh Knowledge management fast Reengineering (Management) fast Workflow fast Wirtschaft Workflow Reengineering (Management) Knowledge management |
| title | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
| title_auth | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
| title_exact_search | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
| title_full | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz |
| title_fullStr | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz |
| title_full_unstemmed | Mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance John L. Kmetz |
| title_short | Mapping workflows and managing knowledge |
| title_sort | mapping workflows and managing knowledge capturing formal and tacit knowledge to improve performance |
| title_sub | capturing formal and tacit knowledge to improve performance |
| topic | BUSINESS & ECONOMICS / Production & Operations Management bisacsh TECHNOLOGY & ENGINEERING / Industrial Engineering bisacsh TECHNOLOGY & ENGINEERING / Industrial Technology bisacsh Knowledge management fast Reengineering (Management) fast Workflow fast Wirtschaft Workflow Reengineering (Management) Knowledge management |
| topic_facet | BUSINESS & ECONOMICS / Production & Operations Management TECHNOLOGY & ENGINEERING / Industrial Engineering TECHNOLOGY & ENGINEERING / Industrial Technology Knowledge management Reengineering (Management) Workflow Wirtschaft |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493193 |
| work_keys_str_mv | AT kmetzjohnl mappingworkflowsandmanagingknowledgecapturingformalandtacitknowledgetoimproveperformance |