APA (7th ed.) Citation

Faed, A. (2013). An intelligent customer complaint management system with application to the transport and logistics industry. Springer. https://doi.org/10.1007/978-3-319-00324-5

Chicago Style (17th ed.) Citation

Faed, Alireza. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. Cham: Springer, 2013. https://doi.org/10.1007/978-3-319-00324-5.

MLA (9th ed.) Citation

Faed, Alireza. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. Springer, 2013. https://doi.org/10.1007/978-3-319-00324-5.