Total responsibility management: the manual
Total Responsibility Management uses managerial familiarity with quality management to provide a systemic framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a wide range of sectoral and geographic contexts. Almost every manager...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Sheffield
Greenleaf
2007
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | Total Responsibility Management uses managerial familiarity with quality management to provide a systemic framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a wide range of sectoral and geographic contexts. Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies - a competitive imperative. Yet it was not always so. Back when the quality movement was getting started, few managers really understood either the importance of quality to customers or how to manage for quality |
| Beschreibung: | Includes bibliographical references (pages 183-185) and index |
| Beschreibung: | 192 p. graph. Darst. 22 cm |
| ISBN: | 9781874719984 1874719985 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804174901939011584 |
|---|---|
| adam_text | Contents
Acknowledgements 6
List of boxes, figures and tables 7
1 What is responsibility management?
And why bother? 9
2 The business case for responsibility management:
the new business imperative 26
3 Building integrity and sustainability systemically .36
4 Inspiration: vision setting and commitment
processes *i
5 Integration 89
6 Improvement and innovation systems 119
7 Indicators: measuring responsibility management . lw
8 Getting started: change management and the
complexity of being glocal1 162
References 183
Index 186
List of boxes, figures
and tables
Box 1.1 TRM in brief 16
Box 4.1 Principles of the Global Compact 49
Box 4.2 Foundational values. Corporate-civil society partnership:
the Swiss Clean Clothes Campaign and code of conduct
implementation -*2
Box 4.3 Inspiration and stakeholder engagement.
Statoil and ICEM: increasing global workers rights 62
Box 4.4 Leadership and commitment by top management 69
Box 4.5 Stakeholder engagement: ABB 7Z|
Box 4.6 Cisco Systems: visionary leaders and stakeholder
engagement
Box 4.7 Unilever stakeholder engagement 87
Box 5.1 The hidden cost of variability 9**
Box 5.2 Integration into employee relationships:
Novo s Human Rights Framework 106
Box 5.3 Integration into management systems.
Moving from trouble to trust: The NUMMI case 113
Box 6.1 Improvement and innovation. H M: building supplier
relations through knowledge sharing 121
Box 6.2 Building learning organisations for total responsibility
management
8 Total Responsibility Management: The Manual
Box 7.1 Employee relations 142
Box 7.2 Quality management 142
Box 7.3 Environmental management 143
Box 7.4 Managing supply chains for responsibility 143
Box 7.5 The GRI sustainability reporting guidelines focus on
three interlinked elements 144
Box 7.6 Principles of the Global Reporting Initiative 149
Box 7.7 A sample of responsibility assessment and
reporting tools 154
Box 7.8 Indicators.
Deloitte Touche Tohmatsu: trust-building brokers 157
Box 8.1 Eight steps to transforming organisations
through TRM 165
Box 8.2 Integration. A TRM approach:
Sainsbury s: supply chain management 168
Figure 1.1 The total responsibility management system 20
Table 4.1 Values-based management practices in systems
approaches to managing 51
Table 4.2 Comparison of core values and concepts in TQM/
Baldrige Award and TRM 57
Table 5.1 Some functions and processes affected by TRM 101
Table 5.2 NUMMI: old and new contracts 118
Table 6.1 Employee practices of successful organisations 127
Table 6.2 Characteristics of world-class quality, and TRM,
operations 128
Table 6.3 Baldrige criteria extended to total responsibility
management 130
Table 6.4 Deming s 14 points extended to TRM 132
Table 7.1 Measures of business success and dimensions of
corporate sustainable development performance 151
|
| any_adam_object | 1 |
| author | Waddock, Sandra A. Bodwell, Charles |
| author_GND | (DE-588)171411994 |
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| author_role | aut aut |
| author_sort | Waddock, Sandra A. |
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| building | Verbundindex |
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| callnumber-first | H - Social Science |
| callnumber-label | HD60 |
| callnumber-raw | HD60 |
| callnumber-search | HD60 |
| callnumber-sort | HD 260 |
| callnumber-subject | HD - Industries, Land Use, Labor |
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| dewey-full | 658.408 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.408 |
| dewey-search | 658.408 |
| dewey-sort | 3658.408 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV042702978 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:07:46Z |
| institution | BVB |
| isbn | 9781874719984 1874719985 |
| language | English |
| lccn | 015300717 |
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| physical | 192 p. graph. Darst. 22 cm |
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| spelling | Waddock, Sandra A. Verfasser (DE-588)171411994 aut Total responsibility management the manual Sandra Waddock and Charles Bodwell ; cases by Jennifer Leigh Sheffield Greenleaf 2007 192 p. graph. Darst. 22 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (pages 183-185) and index Total Responsibility Management uses managerial familiarity with quality management to provide a systemic framework for managing a company's responsibilities to stakeholders and the natural environment that can be applied in a wide range of sectoral and geographic contexts. Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a given in modern companies - a competitive imperative. Yet it was not always so. Back when the quality movement was getting started, few managers really understood either the importance of quality to customers or how to manage for quality Social responsibility of business Entreprises Soziale Verantwortung (DE-588)4055737-6 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Wirtschaftsethik (DE-588)4066439-9 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Management (DE-588)4037278-9 s Soziale Verantwortung (DE-588)4055737-6 s Wirtschaftsethik (DE-588)4066439-9 s DE-604 Bodwell, Charles Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028134459&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Waddock, Sandra A. Bodwell, Charles Total responsibility management the manual Social responsibility of business Entreprises Soziale Verantwortung (DE-588)4055737-6 gnd Unternehmen (DE-588)4061963-1 gnd Wirtschaftsethik (DE-588)4066439-9 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4055737-6 (DE-588)4061963-1 (DE-588)4066439-9 (DE-588)4037278-9 |
| title | Total responsibility management the manual |
| title_auth | Total responsibility management the manual |
| title_exact_search | Total responsibility management the manual |
| title_full | Total responsibility management the manual Sandra Waddock and Charles Bodwell ; cases by Jennifer Leigh |
| title_fullStr | Total responsibility management the manual Sandra Waddock and Charles Bodwell ; cases by Jennifer Leigh |
| title_full_unstemmed | Total responsibility management the manual Sandra Waddock and Charles Bodwell ; cases by Jennifer Leigh |
| title_short | Total responsibility management |
| title_sort | total responsibility management the manual |
| title_sub | the manual |
| topic | Social responsibility of business Entreprises Soziale Verantwortung (DE-588)4055737-6 gnd Unternehmen (DE-588)4061963-1 gnd Wirtschaftsethik (DE-588)4066439-9 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Social responsibility of business Entreprises Soziale Verantwortung Unternehmen Wirtschaftsethik Management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028134459&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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