Leading libraries: how to create a service culture
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London
Facet Publ.
2015
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVII, 167 S. graph. Darst. |
| ISBN: | 9781783300655 1783300655 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804153200525180928 |
|---|---|
| adam_text | Titel: Leading libraries
Autor: VanDuinkerken, Wyoma
Jahr: 2015
CONTENTS
Preface I vii
Acknowledgments I ix
Introduction I xi
CHAPTER 1 LEADERSHIP THEORIES:
TRADITIONAL AND TRANSFORMATIONAL I 1
CHAPTER 2 SERVICE LEADERSHIP
AND ITS PARADIGM IN LIBRARIES I 13
CHAPTER 3 CONSCIENTIOUSNESS
AS THE FOUNDATION I 27
CHAPTER 4 BUILDING RAPPORT I 43
CHAPTER 5 BALANCING ENCOURAGEMENT
AND ACCOUNTABILITY I 57
CHAPTER 6 INNOVATION AND EVOLVING SERVICE I
CHAPTER 7 STRATEGIC PLANNING: THE PRACTICE
OF INNOVATION AND STRATEGIC THINKING I 89
CHAPTER 8 SUSTAINING SERVICE AS A VALUE I 109
CHAPTER 9 FORMALIZING SERVICE LEADERSHIP
IN LIBRARIES: EMBEDDING PROCESSES
AND POLICIES I 125
CHAPTER 10 SERVICE LEADERSHIP
IN LIBRARIES I 139
Bibliography I 153
Index I 163
|
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| isbn | 9781783300655 1783300655 |
| language | English |
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| physical | XVII, 167 S. graph. Darst. |
| publishDate | 2015 |
| publishDateSearch | 2015 |
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| publisher | Facet Publ. |
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| spelling | VanDuinkerken, Wyoma 1968- Verfasser (DE-588)1076641911 aut Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar 1. publ. London Facet Publ. 2015 XVII, 167 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Dienstleistung (DE-588)4012178-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s DE-188 Kaspar, Wendi Arant 1971- Verfasser (DE-588)1076642470 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027910418&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | VanDuinkerken, Wyoma 1968- Kaspar, Wendi Arant 1971- Leading libraries how to create a service culture Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4012178-1 (DE-588)4006439-6 (DE-588)4037278-9 |
| title | Leading libraries how to create a service culture |
| title_auth | Leading libraries how to create a service culture |
| title_exact_search | Leading libraries how to create a service culture |
| title_full | Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar |
| title_fullStr | Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar |
| title_full_unstemmed | Leading libraries how to create a service culture Wyoma vanDuinkerken and Wendi Arant Kaspar |
| title_short | Leading libraries |
| title_sort | leading libraries how to create a service culture |
| title_sub | how to create a service culture |
| topic | Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Dienstleistung Bibliothek Management |
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