Holdings: Business information systems

Business information systems: technology, development and management for the e-business

Contents: Basic concepts : understanding information -- Basic concepts : an introduction to business information systems -- Hardware and software -- Databases and business intelligence -- Networks, telecommunications and the internet -- Enterprise and functional BIS -- An introduction to acquiring a...

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Main Authors:	Bocij, Paul (Author), Greasley, Andrew 1964- (Author), Hickie, Simon (Author)
Format:	Book
Language:	English
Published:	Harlow (UK) ; Munich [u.a.] Pearson 2015
Edition:	5. ed.
Series:	Always Learning
Subjects:	Wirtschaft Business > Computer network resources Business information services Electronic commerce Betriebliches Informationssystem
Online Access:	Ausführliche Beschreibung Inhaltsverzeichnis Inhaltsverzeichnis
Summary:	Contents: Basic concepts : understanding information -- Basic concepts : an introduction to business information systems -- Hardware and software -- Databases and business intelligence -- Networks, telecommunications and the internet -- Enterprise and functional BIS -- An introduction to acquiring and developing BIS -- Initiating systems development -- BIS project management -- Systems analysis -- Systems design -- System build, implementation and maintenance: change management -- Information systems strategy -- Information systems management -- Managing information security -- End-user computing : providing end-user services -- Ethical, legal and moral constraints on information systems.
Item Description:	Includes bibliographical references and index
Physical Description:	XXIX, 673 S. Ill., graph. Darst.
ISBN:	0273736450 9780273736455

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adam_text	BUSINESS INFORMATION SYSTEMS / BOCIJ, PAUL. : 2015 TABLE OF CONTENTS / INHALTSVERZEICHNIS BASIC CONCEPTS : UNDERSTANDING INFORMATION BASIC CONCEPTS : AN INTRODUCTION TO BUSINESS INFORMATION SYSTEMS HARDWARE AND SOFTWARE DATABASES AND BUSINESS INTELLIGENCE NETWORKS, TELECOMMUNICATIONS AND THE INTERNET ENTERPRISE AND FUNCTIONAL BIS AN INTRODUCTION TO ACQUIRING AND DEVELOPING BIS INITIATING SYSTEMS DEVELOPMENT BIS PROJECT MANAGEMENT SYSTEMS ANALYSIS SYSTEMS DESIGN SYSTEM BUILD, IMPLEMENTATION AND MAINTENANCE: CHANGE MANAGEMENT INFORMATION SYSTEMS STRATEGY INFORMATION SYSTEMS MANAGEMENT MANAGING INFORMATION SECURITY END-USER COMPUTING : PROVIDING END-USER SERVICES ETHICAL, LEGAL AND MORAL CONSTRAINTS ON INFORMATION SYSTEMS DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT. Titel: Business information systems Autor: Bocij, Paul Jahr: 2015 Contents in detail # ? Preface xv Guided tour xxii Plan of the book xxiv About the authors xxv Authors acknowledgements xxvi Publisher s acknowledgements xxvii Part 1 INTRODUCTION TO BUSINESS INFORMATION SYSTEMS 1 Basic concepts - understanding Information 5 Links to other chapters 4 Learning outcomes / Management issues 5 Introduction 6 Data and Information 6 Creating Information 8 Qualities of Information 11 Case study 1.1: Technology Sponsors a complementary form of capitalism 14 Knowledge and wisdom 15 The business environment 16 Managerial decision making 18 Case study 1.2: Dealing with the data deluge 23 Focus on knowledge management 27 Summary 29 Exercises 29 References / Further reading / Web links 31 2 Basic concepts: an introduction to business information Systems 35 Links to other chapters 34 Learning outcomes / Management issues 35 Introduction 36 Introduction to Systems 36 Different types of Systems 41 Business information Systems 42 Resources that support BIS 43 Categories of business information system 46 E-business systems 46 Enterprise systems 49 BIS and Strategie advantage 50 Case study 2.1: PayPal eyes in-store retail customers 51 Mini case study: Capital One develops information leadership 56 Case study 2.2: Corporate IT falling Short of Potential 57 Summary 58 Exercises 59 References / Further reading / Web links 61 3 Hardware and Software 65 Links to other chapters 64 Learning outcomes / Management issues 65 Introduction 66 Components of a Computer system 66 Major categories of Computers 67 Case study 3.1: Mainframes are thriving in a cloud world 68 Types of microcomputers 71 Input devices 75 Mini case study: Optical mark recognition 77 Output devices 81 Focus on printers 84 Storage devices 87 Processors 93 Case study 3.2: Hertz reaps virtualisation rewards 96 Focus on managing technological change 97 Categories of Software 100 Document produetion Software 104 Case study 3.3: Business life - rise of the paperless meeting 105 Graphics packages 109 Spreadsheets 111 Management applications of produetivity Software 115 Multimedia Software 116 Software for using the internet 117 CONTENTS IN DETAIL Case study 3.4: Cloud is silver lining for German online bank Fidor 130 Focus on Software distribution models 134 Summary 137 Exercises 138 References / Further reading / Web links 141 4 Databases and business intelligence 145 Links to other chapters 144 Learning outcomes / Management issues 145 Introduction 146 Databases 146 Business intelligence 153 Data warehouses 153 Mini case study: How to get rid of devil customers 154 Case study 4.1: Big data put under the Spotlight as neverbefore 157 Data mining 159 Case study 4.2: Making business intelligence work 160 Business analytics 162 Mini case study: Traders tools turn tables on dodgy deals 162 Case study 4.3: After 160 years, the value of maps is starting to be appreciated 170 Mini case study: Using GIS to identify road traffic accident locations 171 Summary 172 Exercises 173 References i Further reading / Web links 174 5 Networks, telecommunications and the Internet 177 Links to other chapters 176 Learning outcomes / Management issues 177 Introduction 178 Computer networks 178 Network components 181 Network types 190 The Internet 194 Case study 5.1: Death of a matchmaker 199 Focus on how the Internet works - Internet Standards 203 Focus on mobile or wireless access devices 206 Case study 5.2: Americans turning off TV and on to digital devices 208 Focus on EDI 208 Focus on Voice over IP (VolP) 210 Case study 5.3: Asian mobile chat apps challenge western dominance 211 Summary 212 Exercises 213 References / Further reading / Web links 215 6 Enterprise and functional BIS 217 Links to other chapters 216 Learning outcomes i Management issues 217 Introduction 218 Enterprise systems 218 Case study 6.1: ERP: a convincing case must be made before Investment 221 Case study 6.2: Managing the supply chain 227 Mini case study: The supply chains that could bind unsuspecting managers 231 Operations information Systems 233 Case study 6.3: Retail applications of TPS by Sainsbury s 236 Management information systems 245 Departmental applications 250 Summary 256 Exercises 256 References i Further reading / Web links 257 Part 2 BUSINESS INFORMATION SYSTEMS DEVELOPMENT 7 An introduction to acquiring and developing BIS 263 Links to other chapters 262 Learning outcomes / Management issues 263 Introduction 264 How and why are information systems acquired? 264 Software acquisition and the systems development lifecycle 269 Bespoke development 274 Case study 7.1: Lloyds Bank Insurance Services applies RAD 275 Case study 7.2: Use of waterfall v. agile methods at Mellon Financial 280 Purchase of an off-the-shelf package 282 User-developed applications 285 Case study 7.3: Lascelles Fine Foods 286 CONTENTS IN DETAIL Summary 288 Exercises 289 References / Further reading / Web links 290 8 Initiating Systems development 293 Links to other chapters 292 Learning outcomes / Management issues 293 Introduction 294 Reasons for project initiation 294 The feasibility study 297 Risk management 302 Case study 8.1: Recession reveals the dark side of advanced IT 304 Acquisition choices and methods 305 Focus on techniques for comparing Systems 306 Mini case study: Feature checklist for comparing three different groupwave products 307 Case study 8.2: Sedgemoor District Council 312 Summary 313 Exercises 314 References / Further reading / Web links 315 9 BIS project management 319 Links to other chapters 318 Learning outcomes / Management issues 319 Introduction 320 Case study 9.1: Putting an all-inclusive price tag on successful IT 320 The project management process 322 Mini case study: The key to . . . project planning 322 Case study 9.2: Project management: lessons can be learned from successful delivery 324 Steps in project management 326 Focus on A project management methodology: PRINCE2 334 A project management tool: network analysis 338 Summary 344 Exercises 345 References / Further reading / Web links 346 10 Systems analysis 349 Links to other chapters 348 Learning outcomes / Management issues 349 introduction 350 Identifying the requirements 350 Focus on requirements determination in a lean or agile environment 358 Documenting the findings 359 Case study 10.1: IFD drawing - a Student records System 362 Focus on soft Systems methodology 379 Systems analysis - an evaluation 383 Software tools for Systems analysis 384 Case study 10.2: ABC case study 384 Summary 386 Exercises 387 References / Further reading i Web links 388 11 Systems design 391 Links to other chapters 390 Learning outcomes / Management issues 391 Introduction 392 Aims of system design 392 Case study 11.1: Beaverbrooks the Jewellers 393 Constraints on system design 394 The relationship between analysis and design 395 Elements of design 395 System or outline design 397 Case study 11.2: Systems management: driving innovation should be the main objective 401 Detailed design (module design) 405 Focus on relational database design and normalisation 405 Design of input and Output 421 User interface design 423 Focus on web site design for B2C e-commerce 424 Input design 426 Output design 428 Designing interfaces between Systems 428 Defining the structure of program modules 428 Security design 429 Design tools: case (computer-aided Software engineering) tools 430 Error handling and exceptions 430 Help and documentation 430 Focus on object-oriented design (OOD) 431 Summary 433 Exercises 433 References i Further reading i Web links 435 12 System build, implementation and maintenance: change management 439 Links to other chapters 438 Learning outcomes / Management issues 439 Introduction 440 System build and implementation 440 Mini case study: Jim Goodnight: crunching the numbers 444 CONTENTS IN DETAIL Maintenance 448 Change management 450 Case study 12.1: Business-process management (BPM) 458 Case study 12.2: Play pick-and-mix to innovate with SOA 463 Summary 469 Exercises 470 References / Further reading / Web links 471 Part 3 BUSINESS INFORMATION SYSTEMS MANAGEMENT 13 Information Systems strategy 477 Links to other chapters 476 Learning outcomes / Management issues 477 Introduction 478 The Strategie context 478 Introduction to BIS strategy 479 Case study 13.1: Which cloud model will prevail? 484 Tools for Strategie analysis and definition 485 IS and business strategy integration 495 Focus on IS/IT and SMEs 499 Case study 13.2: Next generation of Clients forces pace of IT change 501 Summary 502 Exercises 503 References / Further reading / Web links 504 14 Information Systems management 507 Links to other chapters 506 Learning outcomes / Management issues 507 Introduction 508 Information Systems investment appraisal 508 Determining investment levels for information Systems in an Organisation 509 Locating the information Systems management funetion 512 Outsourcing 515 Mini case study: Customers admit blame for outsourcing failures 516 Case study 14.1: Outsourcing: beware false economies 522 Beyond Strategie information Systems - the importance of IS capability 524 Focus on IT infrastrueture flexibility 526 Pulling it together: IT governance and COBIT 527 Case study 14.2: IT trends shape future corporate strategies 532 Summary 534 Exercises 535 References / Further reading / Web links 536 15 Managing information security 539 Links to other chapters 538 Learning outcomes / Management issues 539 Introduction 540 The need for controls 540 Mini case study: Complacent staff weak link in combating cyber criminals 543 Case study 15.1: Online cybercrime rings forced to home in on smaller prey 547 Control strategies 548 Types of controls 551 Some techniques for Controlling information Systems 552 Focus on malware 556 Case study 15.2: Cybercrime costs US $100bn a year 561 Threats related to internet Services 562 Summary 566 Exercises 567 References / Further reading / Web links 569 16 End-user Computing - providing end-user Services 573 Links to other chapters 572 Learning outcomes / Management issues 573 Introduction 574 End-user IS Services 574 Managing network Services 575 Mini case study: Cyberslacking: employees surf non-work-related web sites 577 End-user Computing 579 The IT help desk 581 Case study 16.1: The 21 st-century help desk 583 End-user development 585 Managing EUC as part of IS strategy 591 Case study 16.2: Time to call the help desk? 592 Summary 593 Exercises 594 References / Further reading / Web link 595 CONTENTS IN DETAIL xiii 17 Ethical, legal and moral constraints on Information Systems 599 Links to other chapters 598 Learning outcomes / Management issues 599 Introduction 600 Professionalism, ethics and morality 600 Codes of conduct 601 Case study 17.1: Small mistakes attract the biggest trouble 605 Social issues 606 Legal issues 613 Case study 17.2: Sony fined after lapses at games network 616 Focus on Software piracy 623 Mini case study: Pirate Bay hacker jailed for two years 625 Summary 629 Exercises 630 References / Further reading / Web links 632 Glossary 634 Index 661
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spelling	Bocij, Paul Verfasser aut Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie 5. ed. Harlow (UK) ; Munich [u.a.] Pearson 2015 XXIX, 673 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Always Learning Includes bibliographical references and index Contents: Basic concepts : understanding information -- Basic concepts : an introduction to business information systems -- Hardware and software -- Databases and business intelligence -- Networks, telecommunications and the internet -- Enterprise and functional BIS -- An introduction to acquiring and developing BIS -- Initiating systems development -- BIS project management -- Systems analysis -- Systems design -- System build, implementation and maintenance: change management -- Information systems strategy -- Information systems management -- Managing information security -- End-user computing : providing end-user services -- Ethical, legal and moral constraints on information systems. Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 s DE-604 Greasley, Andrew 1964- Verfasser (DE-588)1095562738 aut Hickie, Simon Verfasser aut Erscheint auch als Online-Ausgabe 978-0-273-78045-8 Erscheint auch als Online-Ausgabe, PDF 978-0-273-73646-2 text/html http://www.pearsoned.co.uk/bookshop/detail.asp?WT.oss=9780273736455&WT.oss_r=1&item=100000000360914 Ausführliche Beschreibung LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027838313&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027838313&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Bocij, Paul Greasley, Andrew 1964- Hickie, Simon Business information systems technology, development and management for the e-business Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem (DE-588)4069386-7 gnd
subject_GND	(DE-588)4069386-7
title	Business information systems technology, development and management for the e-business
title_auth	Business information systems technology, development and management for the e-business
title_exact_search	Business information systems technology, development and management for the e-business
title_full	Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie
title_fullStr	Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie
title_full_unstemmed	Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie
title_short	Business information systems
title_sort	business information systems technology development and management for the e business
title_sub	technology, development and management for the e-business
topic	Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem (DE-588)4069386-7 gnd
topic_facet	Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem
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MARC

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