Business information systems: technology, development and management for the e-business
Contents: Basic concepts : understanding information -- Basic concepts : an introduction to business information systems -- Hardware and software -- Databases and business intelligence -- Networks, telecommunications and the internet -- Enterprise and functional BIS -- An introduction to acquiring a...
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Harlow (UK) ; Munich [u.a.]
Pearson
2015
|
| Ausgabe: | 5. ed. |
| Schriftenreihe: | Always Learning
|
| Schlagworte: | |
| Online-Zugang: | Ausführliche Beschreibung Inhaltsverzeichnis Inhaltsverzeichnis |
| Zusammenfassung: | Contents: Basic concepts : understanding information -- Basic concepts : an introduction to business information systems -- Hardware and software -- Databases and business intelligence -- Networks, telecommunications and the internet -- Enterprise and functional BIS -- An introduction to acquiring and developing BIS -- Initiating systems development -- BIS project management -- Systems analysis -- Systems design -- System build, implementation and maintenance: change management -- Information systems strategy -- Information systems management -- Managing information security -- End-user computing : providing end-user services -- Ethical, legal and moral constraints on information systems. |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXIX, 673 S. Ill., graph. Darst. |
| ISBN: | 0273736450 9780273736455 |
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Datensatz im Suchindex
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| adam_text | BUSINESS INFORMATION SYSTEMS
/ BOCIJ, PAUL.
: 2015
TABLE OF CONTENTS / INHALTSVERZEICHNIS
BASIC CONCEPTS : UNDERSTANDING INFORMATION
BASIC CONCEPTS : AN INTRODUCTION TO BUSINESS INFORMATION SYSTEMS
HARDWARE AND SOFTWARE
DATABASES AND BUSINESS INTELLIGENCE
NETWORKS, TELECOMMUNICATIONS AND THE INTERNET
ENTERPRISE AND FUNCTIONAL BIS
AN INTRODUCTION TO ACQUIRING AND DEVELOPING BIS
INITIATING SYSTEMS DEVELOPMENT
BIS PROJECT MANAGEMENT
SYSTEMS ANALYSIS
SYSTEMS DESIGN
SYSTEM BUILD, IMPLEMENTATION AND MAINTENANCE: CHANGE MANAGEMENT
INFORMATION SYSTEMS STRATEGY
INFORMATION SYSTEMS MANAGEMENT
MANAGING INFORMATION SECURITY
END-USER COMPUTING : PROVIDING END-USER SERVICES
ETHICAL, LEGAL AND MORAL CONSTRAINTS ON INFORMATION SYSTEMS
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
Titel: Business information systems
Autor: Bocij, Paul
Jahr: 2015
Contents in detail
#
?
Preface xv
Guided tour xxii
Plan of the book xxiv
About the authors xxv
Authors acknowledgements xxvi
Publisher s acknowledgements xxvii
Part 1
INTRODUCTION TO BUSINESS
INFORMATION SYSTEMS
1 Basic concepts - understanding
Information 5
Links to other chapters 4
Learning outcomes / Management issues 5
Introduction 6
Data and Information 6
Creating Information 8
Qualities of Information 11
Case study 1.1: Technology Sponsors a
complementary form of capitalism 14
Knowledge and wisdom 15
The business environment 16
Managerial decision making 18
Case study 1.2: Dealing with the data deluge 23
Focus on knowledge management 27
Summary 29
Exercises 29
References / Further reading / Web links 31
2 Basic concepts: an introduction to
business information Systems 35
Links to other chapters 34
Learning outcomes / Management issues 35
Introduction 36
Introduction to Systems 36
Different types of Systems 41
Business information Systems 42
Resources that support BIS 43
Categories of business information system 46
E-business systems 46
Enterprise systems 49
BIS and Strategie advantage 50
Case study 2.1: PayPal eyes in-store retail
customers 51
Mini case study: Capital One develops information
leadership 56
Case study 2.2: Corporate IT falling Short of
Potential 57
Summary 58
Exercises 59
References / Further reading / Web links 61
3 Hardware and Software 65
Links to other chapters 64
Learning outcomes / Management issues 65
Introduction 66
Components of a Computer system 66
Major categories of Computers 67
Case study 3.1: Mainframes are thriving in a cloud
world 68
Types of microcomputers 71
Input devices 75
Mini case study: Optical mark recognition 77
Output devices 81
Focus on printers 84
Storage devices 87
Processors 93
Case study 3.2: Hertz reaps virtualisation
rewards 96
Focus on managing technological change 97
Categories of Software 100
Document produetion Software 104
Case study 3.3: Business life - rise of the paperless
meeting 105
Graphics packages 109
Spreadsheets 111
Management applications of produetivity
Software 115
Multimedia Software 116
Software for using the internet 117
CONTENTS IN DETAIL
Case study 3.4: Cloud is silver lining for German online
bank Fidor 130
Focus on Software distribution models 134
Summary 137
Exercises 138
References / Further reading / Web links 141
4 Databases and business
intelligence 145
Links to other chapters 144
Learning outcomes / Management issues 145
Introduction 146
Databases 146
Business intelligence 153
Data warehouses 153
Mini case study: How to get rid of devil
customers 154
Case study 4.1: Big data put under the Spotlight as
neverbefore 157
Data mining 159
Case study 4.2: Making business intelligence
work 160
Business analytics 162
Mini case study: Traders tools turn tables on dodgy
deals 162
Case study 4.3: After 160 years, the value of maps is
starting to be appreciated 170
Mini case study: Using GIS to identify road traffic
accident locations 171
Summary 172
Exercises 173
References i Further reading / Web links 174
5 Networks, telecommunications
and the Internet 177
Links to other chapters 176
Learning outcomes / Management issues 177
Introduction 178
Computer networks 178
Network components 181
Network types 190
The Internet 194
Case study 5.1: Death of a matchmaker 199
Focus on how the Internet works - Internet
Standards 203
Focus on mobile or wireless access devices 206
Case study 5.2: Americans turning off TV and on to
digital devices 208
Focus on EDI 208
Focus on Voice over IP (VolP) 210
Case study 5.3: Asian mobile chat apps challenge
western dominance 211
Summary 212
Exercises 213
References / Further reading / Web links 215
6 Enterprise and functional BIS 217
Links to other chapters 216
Learning outcomes i Management issues 217
Introduction 218
Enterprise systems 218
Case study 6.1: ERP: a convincing case must be made
before Investment 221
Case study 6.2: Managing the supply chain 227
Mini case study: The supply chains that could bind
unsuspecting managers 231
Operations information Systems 233
Case study 6.3: Retail applications of TPS by
Sainsbury s 236
Management information systems 245
Departmental applications 250
Summary 256
Exercises 256
References i Further reading / Web links 257
Part 2
BUSINESS INFORMATION SYSTEMS
DEVELOPMENT
7 An introduction to acquiring and
developing BIS 263
Links to other chapters 262
Learning outcomes / Management issues 263
Introduction 264
How and why are information systems
acquired? 264
Software acquisition and the systems development
lifecycle 269
Bespoke development 274
Case study 7.1: Lloyds Bank Insurance Services
applies RAD 275
Case study 7.2: Use of waterfall v. agile methods at
Mellon Financial 280
Purchase of an off-the-shelf package 282
User-developed applications 285
Case study 7.3: Lascelles Fine Foods 286
CONTENTS IN DETAIL
Summary 288
Exercises 289
References / Further reading / Web links 290
8 Initiating Systems development 293
Links to other chapters 292
Learning outcomes / Management issues 293
Introduction 294
Reasons for project initiation 294
The feasibility study 297
Risk management 302
Case study 8.1: Recession reveals the dark side of
advanced IT 304
Acquisition choices and methods 305
Focus on techniques for comparing Systems 306
Mini case study: Feature checklist for comparing
three different groupwave products 307
Case study 8.2: Sedgemoor District Council 312
Summary 313
Exercises 314
References / Further reading / Web links 315
9 BIS project management 319
Links to other chapters 318
Learning outcomes / Management issues 319
Introduction 320
Case study 9.1: Putting an all-inclusive price tag on
successful IT 320
The project management process 322
Mini case study: The key to . . . project
planning 322
Case study 9.2: Project management: lessons
can be learned from successful delivery 324
Steps in project management 326
Focus on A project management methodology:
PRINCE2 334
A project management tool: network analysis 338
Summary 344
Exercises 345
References / Further reading / Web links 346
10 Systems analysis 349
Links to other chapters 348
Learning outcomes / Management issues 349
introduction 350
Identifying the requirements 350
Focus on requirements determination in a lean or agile
environment 358
Documenting the findings 359
Case study 10.1: IFD drawing - a Student records
System 362
Focus on soft Systems methodology 379
Systems analysis - an evaluation 383
Software tools for Systems analysis 384
Case study 10.2: ABC case study 384
Summary 386
Exercises 387
References / Further reading i Web links 388
11 Systems design 391
Links to other chapters 390
Learning outcomes / Management issues 391
Introduction 392
Aims of system design 392
Case study 11.1: Beaverbrooks the Jewellers 393
Constraints on system design 394
The relationship between analysis and design 395
Elements of design 395
System or outline design 397
Case study 11.2: Systems management: driving
innovation should be the main objective 401
Detailed design (module design) 405
Focus on relational database design and
normalisation 405
Design of input and Output 421
User interface design 423
Focus on web site design for B2C e-commerce 424
Input design 426
Output design 428
Designing interfaces between Systems 428
Defining the structure of program modules 428
Security design 429
Design tools: case (computer-aided Software
engineering) tools 430
Error handling and exceptions 430
Help and documentation 430
Focus on object-oriented design (OOD) 431
Summary 433
Exercises 433
References i Further reading i Web links 435
12 System build, implementation and
maintenance: change management 439
Links to other chapters 438
Learning outcomes / Management issues 439
Introduction 440
System build and implementation 440
Mini case study: Jim Goodnight: crunching the
numbers 444
CONTENTS IN DETAIL
Maintenance 448
Change management 450
Case study 12.1: Business-process management
(BPM) 458
Case study 12.2: Play pick-and-mix to innovate with
SOA 463
Summary 469
Exercises 470
References / Further reading / Web links 471
Part 3
BUSINESS INFORMATION SYSTEMS
MANAGEMENT
13 Information Systems strategy 477
Links to other chapters 476
Learning outcomes / Management issues 477
Introduction 478
The Strategie context 478
Introduction to BIS strategy 479
Case study 13.1: Which cloud model will
prevail? 484
Tools for Strategie analysis and definition 485
IS and business strategy integration 495
Focus on IS/IT and SMEs 499
Case study 13.2: Next generation of Clients forces
pace of IT change 501
Summary 502
Exercises 503
References / Further reading / Web links 504
14 Information Systems
management 507
Links to other chapters 506
Learning outcomes / Management issues 507
Introduction 508
Information Systems investment appraisal 508
Determining investment levels for information Systems
in an Organisation 509
Locating the information Systems management
funetion 512
Outsourcing 515
Mini case study: Customers admit blame for
outsourcing failures 516
Case study 14.1: Outsourcing: beware false
economies 522
Beyond Strategie information Systems - the importance
of IS capability 524
Focus on IT infrastrueture flexibility 526
Pulling it together: IT governance and COBIT 527
Case study 14.2: IT trends shape future corporate
strategies 532
Summary 534
Exercises 535
References / Further reading / Web links 536
15 Managing information security 539
Links to other chapters 538
Learning outcomes / Management issues 539
Introduction 540
The need for controls 540
Mini case study: Complacent staff weak link in
combating cyber criminals 543
Case study 15.1: Online cybercrime rings forced to
home in on smaller prey 547
Control strategies 548
Types of controls 551
Some techniques for Controlling information
Systems 552
Focus on malware 556
Case study 15.2: Cybercrime costs US $100bn a
year 561
Threats related to internet Services 562
Summary 566
Exercises 567
References / Further reading / Web links 569
16 End-user Computing - providing
end-user Services 573
Links to other chapters 572
Learning outcomes / Management issues 573
Introduction 574
End-user IS Services 574
Managing network Services 575
Mini case study: Cyberslacking: employees surf
non-work-related web sites 577
End-user Computing 579
The IT help desk 581
Case study 16.1: The 21 st-century help desk 583
End-user development 585
Managing EUC as part of IS strategy 591
Case study 16.2: Time to call the help desk? 592
Summary 593
Exercises 594
References / Further reading / Web link 595
CONTENTS IN DETAIL
xiii
17 Ethical, legal and moral constraints on
Information Systems 599
Links to other chapters 598
Learning outcomes / Management issues 599
Introduction 600
Professionalism, ethics and morality 600
Codes of conduct 601
Case study 17.1: Small mistakes attract the biggest
trouble 605
Social issues 606
Legal issues 613
Case study 17.2: Sony fined after lapses at games
network 616
Focus on Software piracy 623
Mini case study: Pirate Bay hacker jailed for
two years 625
Summary 629
Exercises 630
References / Further reading / Web links 632
Glossary 634
Index 661
|
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| series2 | Always Learning |
| spelling | Bocij, Paul Verfasser aut Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie 5. ed. Harlow (UK) ; Munich [u.a.] Pearson 2015 XXIX, 673 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Always Learning Includes bibliographical references and index Contents: Basic concepts : understanding information -- Basic concepts : an introduction to business information systems -- Hardware and software -- Databases and business intelligence -- Networks, telecommunications and the internet -- Enterprise and functional BIS -- An introduction to acquiring and developing BIS -- Initiating systems development -- BIS project management -- Systems analysis -- Systems design -- System build, implementation and maintenance: change management -- Information systems strategy -- Information systems management -- Managing information security -- End-user computing : providing end-user services -- Ethical, legal and moral constraints on information systems. Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 s DE-604 Greasley, Andrew 1964- Verfasser (DE-588)1095562738 aut Hickie, Simon Verfasser aut Erscheint auch als Online-Ausgabe 978-0-273-78045-8 Erscheint auch als Online-Ausgabe, PDF 978-0-273-73646-2 text/html http://www.pearsoned.co.uk/bookshop/detail.asp?WT.oss=9780273736455&WT.oss_r=1&item=100000000360914 Ausführliche Beschreibung LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027838313&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027838313&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bocij, Paul Greasley, Andrew 1964- Hickie, Simon Business information systems technology, development and management for the e-business Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| subject_GND | (DE-588)4069386-7 |
| title | Business information systems technology, development and management for the e-business |
| title_auth | Business information systems technology, development and management for the e-business |
| title_exact_search | Business information systems technology, development and management for the e-business |
| title_full | Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie |
| title_fullStr | Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie |
| title_full_unstemmed | Business information systems technology, development and management for the e-business Paul Bocij ; Andrew Greasley and Simon Hickie |
| title_short | Business information systems |
| title_sort | business information systems technology development and management for the e business |
| title_sub | technology, development and management for the e-business |
| topic | Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| topic_facet | Wirtschaft Business Computer network resources Business information services Electronic commerce Betriebliches Informationssystem |
| url | http://www.pearsoned.co.uk/bookshop/detail.asp?WT.oss=9780273736455&WT.oss_r=1&item=100000000360914 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027838313&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027838313&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT bocijpaul businessinformationsystemstechnologydevelopmentandmanagementfortheebusiness AT greasleyandrew businessinformationsystemstechnologydevelopmentandmanagementfortheebusiness AT hickiesimon businessinformationsystemstechnologydevelopmentandmanagementfortheebusiness |
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