The definitive guide to manufacturing and service operations: master the strategies and tactics for planning, organizing, and managing how products and services are produced
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
2014
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographic references and index |
| Beschreibung: | xiv, 172 pages iIll., graph. Darst. 24 cm |
| ISBN: | 9780133438642 0133438643 |
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Datensatz im Suchindex
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| adam_text | Titel: The definitive guide to manufacturing and service operations
Autor: Sanders, Nada R
Jahr: 2014
_CONTENTS
Preface........................................................................................xiv
1 Operations Management Defined...............................................1
Defining Operations Management...........................................................1
The Transformation Role of Operations Management....................2
Differences in Manufacturing Versus Service Operations...............3
The Role of Manufacturing and Service Operations in the
Organization and Supply Chain...........................................................4
Organizational Decision Levels.................................................................5
Key Terminology.........................................................................................6
Critical Processes.........................................................................................8
Production Planning Processes............................................................8
Master Production Schedule (MPS).................................................10
Material Requirements Planning (MRP).........................................10
Rough Cut Capacity Planning (RCCP)............................................10
Measuring Productivity Levels...............................................................11
Inventory Determination........................................................................13
Reasons for Carrying Inventory........................................................13
Types of Inventory..............................................................................15
Inventory Policy Choices........................................................................16
Fixed-Order Quantity System...........................................................16
Fixed-Time Period System.................................................................17
Inventory Policy in a Fixed-Order Quantity System.......................... 19
How Much to Order?..........................................................................19
When to Order?...................................................................................21
Independent Versus Dependent Demand............................................22
ABC Inventory Classification.................................................................23
Vendor Managed Inventory (VMI).......................................................25
Challenges Facing the Modern Operations Manager.........................25
Discussion Questions..............................................................................26
Endnote.....................................................................................................27
2 Key Elements and Processes......................................................29
Levels of Planning Decisions..................................................................29
Strategic Versus Tactical Operations Decisions..................................31
Production Planning................................................................................31
Different Types of Production Plans................................................33
Facility Requirements Planning........................................................34
Resource Planning...................................................................................35
Master Production Scheduling (MPS).............................................35
Material Requirements Planning (MRP).........................................35
Rough Cut Capacity Planning (RCCP)............................................37
Scheduling Work......................................................................................37
High-Volume Operations..................................................................38
Low-Volume Operations....................................................................38
Sequencing Jobs...................................................................................39
Total Quality Management (TQM).......................................................41
Statistical Process Control (SPC): Process Capability and Control
Charts.........................................................................................................44
Variation...............................................................................................45
Process Capability...............................................................................45
Process Control Charts.......................................................................48
Six Sigma...................................................................................................49
Six Sigma Methodology...........................................................................50
ISO Standards...........................................................................................51
Theory of Constraints (TOC).................................................................52
The 5S........................................................................................................54
Discussion Questions..............................................................................55
3 Understanding Operations Strategies......................................57
What Operations Strategy Is and Why It Is Important......................57
Strategic Alignment.................................................................................58
Competitive Priorities.............................................................................59
Cost........................................................................................................61
Quality..................................................................................................61
Time......................................................................................................62
Flexibility..............................................................................................63
Operations Structure and Infrastructure.........................................63
Order Winners and Order Qualifiers...............................................64
Process Strategy........................................................................................65
Intermittent Processes........................................................................65
Repetitive Processes............................................................................66
The Product-Process Matrix..............................................................66
Types of Operations Processes...............................................................68
Facility Layout Strategies........................................................................70
Fixed Position Layout.........................................................................70
Process Layout.....................................................................................70
Product Layout....................................................................................71
Cellular Layouts...................................................................................72
Line Balancing..........................................................................................73
Step 1: Identify Task Times and Precedence Relationships..........73
Step 2: Determine Cycle Time...........................................................74
Step 3: Assign Tasks to Workstation................................................74
Step 4: Compute Efficiency................................................................74
Inventory Positioning Strategy...............................................................75
Make-to-Order....................................................................................76
Make-to-Stock.....................................................................................76
Assemble-to-Order.............................................................................77
Comparing Inventory Positioning Strategies.......................................77
Outsourcing Strategy...............................................................................79
Outsourcing Versus Vertical Integration.............................................80
Discussion Questions..............................................................................81
Endnote.....................................................................................................82
4 Role of Technology in Managing Operations..........................83
The Role of Technology..........................................................................83
Types of Operations Technologies........................................................84
Enterprise Resource Planning (ERP)....................................................85
Evolution of ERP......................................................................................86
Pre-Enterprise Resource Planning Software...................................87
Real-Time Processing.........................................................................87
Focus of Systems..................................................................................88
Benefits of ERP.........................................................................................89
The Planning Capabilities of ERP..........................................................90
Step 1: Strategic Business Planning...................................................91
Step 2: Production Planning..............................................................91
Step 3: Master Production Schedule (MPS)....................................91
Step 4: Materials Requirements Planning (MRP)...........................92
Step 5: Capacity Requirements Planning (CRP).............................92
Step 6: Operations Execution and Control......................................92
Two-Tier ERP...........................................................................................93
Shortcomings of ERP Software..............................................................94
Successful ERP Implementation............................................................95
Step 1: Determine Technical Requirements....................................96
Step 2: Software Installation...............................................................97
Step 3: Data Cleaning..........................................................................97
Step 4: Testing......................................................................................97
Step 5: Employee Training.................................................................97
Step 6: Run Pilot..................................................................................98
Other Information Technologies...........................................................98
Global Positioning Systems (GPS)....................................................98
Radio Frequency Identification (RFID)...........................................99
Advantages and Disadvantages of Automation.................................100
Automated Material Handling.............................................................101
Flexible Manufacturing Systems (FMS)..............................................101
Robotics...................................................................................................102
E-Manufacturing....................................................................................103
Computer-Aided Design (CAD).....................................................103
Computer-Integrated Manufacturing (CIM)................................104
Emerging Technologies.........................................................................104
3D Printing.........................................................................................104
Responsive Web Design...................................................................105
Small Data..........................................................................................106
Discussion Questions............................................................................107
5 Understanding the Role of Global Operations in the
Modern Marketplace................................................................109
Benefits of Global Operations..............................................................111
Factors Impacting Global Operations............................................112
Challenges to Global Operations.........................................................114
The Global Consumer......................................................................115
Global Versus Local Marketing.......................................................115
Cultural Challenge............................................................................116
Global Infrastructure Design................................................................117
Labor...................................................................................................117
Transportation...................................................................................117
Suppliers.............................................................................................118
Importance of Technology...............................................................118
Cost Considerations...............................................................................119
Hidden Costs......................................................................................119
Noncost Considerations...................................................................121
The Reshoring Trend........................................................................122
Importance of Total Cost of Ownership (TCO)................................123
Cost of Goods Sold or Landed Cost................................................124
Other Hard Costs...........................................................................124
Potential Risk-Related Costs............................................................126
Strategic Costs....................................................................................127
Environmental Costs........................................................................128
The Role of Political and Economic Factors......................................128
Exchange Rate Fluctuations..................................................................130
Regional Trade Agreements.................................................................131
Impact of Nontariff Barriers.................................................................132
Discussion Questions............................................................................133
6 Metrics and Frameworks for Assessing Performance...........135
Importance of Metrics and Measurement..........................................135
Categories of Metrics.............................................................................140
Organizational Focused Metrics.....................................................142
Predictive and Outcome Metrics....................................................143
Managing Trade-Offs.......................................................................144
Productivity Measures...........................................................................145
Productivity........................................................................................145
Efficiency............................................................................................146
Cycle Time..........................................................................................147
Customer Service Measures..................................................................147
Elements of Customer Service.........................................................148
Critical Key Performance Indicators (KPIs).................................151
Measurement Systems and Frameworks............................................152
Monitoring Options..........................................................................152
Balanced Scorecard...........................................................................154
Discussion Questions............................................................................158
Endnote...................................................................................................159
Index.........................................................................................161
|
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| discipline | Wirtschaftswissenschaften |
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| spelling | Sanders, Nada Verfasser aut The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced Council of Supply Chain Management Professionals and Nada Sanders, Ph.D., Lehigh University 2014 xiv, 172 pages iIll., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographic references and index Break-even analysis fast Business logistics fast Industrial management fast Production management fast Production management Break-even analysis Business logistics Industrial management Logistik (DE-588)4036210-3 gnd rswk-swf Produktionsplanung (DE-588)4047360-0 gnd rswk-swf Fertigungsplanung (DE-588)4113545-3 gnd rswk-swf Produktionsplanung (DE-588)4047360-0 s Logistik (DE-588)4036210-3 s DE-604 Fertigungsplanung (DE-588)4113545-3 s Council of Supply Chain Management Professionals Sonstige (DE-588)10353744-2 oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027831107&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sanders, Nada The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced Break-even analysis fast Business logistics fast Industrial management fast Production management fast Production management Break-even analysis Business logistics Industrial management Logistik (DE-588)4036210-3 gnd Produktionsplanung (DE-588)4047360-0 gnd Fertigungsplanung (DE-588)4113545-3 gnd |
| subject_GND | (DE-588)4036210-3 (DE-588)4047360-0 (DE-588)4113545-3 |
| title | The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced |
| title_auth | The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced |
| title_exact_search | The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced |
| title_full | The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced Council of Supply Chain Management Professionals and Nada Sanders, Ph.D., Lehigh University |
| title_fullStr | The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced Council of Supply Chain Management Professionals and Nada Sanders, Ph.D., Lehigh University |
| title_full_unstemmed | The definitive guide to manufacturing and service operations master the strategies and tactics for planning, organizing, and managing how products and services are produced Council of Supply Chain Management Professionals and Nada Sanders, Ph.D., Lehigh University |
| title_short | The definitive guide to manufacturing and service operations |
| title_sort | the definitive guide to manufacturing and service operations master the strategies and tactics for planning organizing and managing how products and services are produced |
| title_sub | master the strategies and tactics for planning, organizing, and managing how products and services are produced |
| topic | Break-even analysis fast Business logistics fast Industrial management fast Production management fast Production management Break-even analysis Business logistics Industrial management Logistik (DE-588)4036210-3 gnd Produktionsplanung (DE-588)4047360-0 gnd Fertigungsplanung (DE-588)4113545-3 gnd |
| topic_facet | Break-even analysis Business logistics Industrial management Production management Logistik Produktionsplanung Fertigungsplanung |
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