Global marketing:
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Boston, Mass. [u.a.]
Pearson Education
2015
|
Ausgabe: | 8. ed., global ed. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
Beschreibung: | Includes bibliographical references and indexes |
Beschreibung: | 608 S. Ill. 28 cm |
ISBN: | 9780133545005 9781292017389 1292017384 0133545008 |
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264 | 1 | |a Boston, Mass. [u.a.] |b Pearson Education |c 2015 | |
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adam_text | GLOBAL MARKETING
/ KEEGAN, WARREN J.
: 2015
TABLE OF CONTENTS / INHALTSVERZEICHNIS
INTRODUCTION TO GLOBAL MARKETING
THE GLOBAL ECONOMIC ENVIRONMENT
THE GLOBAL TRADE ENVIRONMENT
SOCIAL AND CULTURAL ENVIRONMENTS
THE POLITICAL, LEGAL, AND REGULATORY ENVIRONMENTS
GLOBAL INFORMATION SYSTEMS AND MARKET RESEARCH
SEGMENTATION, TARGETING, AND POSITIONING
IMPORTING, EXPORTING, AND SOURCING
GLOBAL MARKET-ENTRY STRATEGIES: LICENSING, INVESTMENT, AND STRATEGIC
ALLIANCES
BRAND AND PRODUCT DECISIONS IN GLOBAL MARKETING
PRICING DECISIONS
GLOBAL MARKETING CHANNELS AND PHYSICAL DISTRIBUTION
GLOBAL MARKETING COMMUNICATIONS DECISIONS I: ADVERTISING AND PUBLIC
RELATIONS
GLOBAL MARKETING COMMUNICATIONS DECISIONS II: SALES PROMOTION, PERSONAL
SELLING, AND SPECIAL FORMS OF MARKETING COMMUNICATION
GLOBAL MARKETING AND THE DIGITAL REVOLUTION
STRATEGIC ELEMENTS OF COMPETITIVE ADVANTAGE
LEADERSHIP, ORGANIZATION, AND CORPORATE SOCIAL RESPONSIBILITY
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
Contents
Preface
17
Acknowledgments
21
PART ONE Introduction
24
Chapter
1
Introduction to Global Marketing
24
Introduction and Overview
25
Principles of Marketing: A Review
27
Competitive Advantage, Globalization, and Global Industries
28
Global Marketing: What It Is and What It Isn t
31
The Importance of Global Marketing
38
Management Orientations
40
Ethnocentric Orientation
40
Polycentric Orientation
41
Regiocentric Orientation
41
Geocentric Orientation
42
Forces Affecting Global Integration and Global Marketing
44
Multilateral Trade Agreements
44
Converging Market Needs and Wants and the Information
Revolution
45
Transportation and Communication Improvements
45
Product Development Costs
45
Quality
46
World Economic Trends
46
Leverage
48
Experience Transfers
48
Scale Economies
48
Resource Utilization
49
Global Strategy
49
Restraining Forces
49
Management Myopia and Organizational Culture
49
National Controls
50
Opposition to Globalization
50
Outline of This Book
51
PART TWO The Global Marketing Environment
60
Chapter
2
The Global Economic Environment
60
The World Economy—An Overview
62
Economic Systems
63
Market Capitalism
64
Centrally Planned Socialism
65
Centrally Planned Capitalism and Market Socialism
65
Stages of Market Development
70
Low-Income Countries
70
Lower-Middle-Income Countries
71
Upper-Middle-Income Countries
73
Marketing Opportunities in LDCs and Developing Countries
75
High-Income Countries
77
The Triad
78
Marketing Implications of the Stages of Development
79
10 CONTENTS
Balance of Payments
80
Trade in Merchandise and Services
82
Overview of Internationa) Finance
83
Economic Exposure
85
Managing Exchange Rate Exposure
85
Chapter
3
The Global Trade Environment
92
The World Trade Organization and
GATT
93
Preferential Trade Agreements
94
Free Trade Area
95
Customs Union
95
Common Market
95
Economic Union
95
North America
98
Latin America:
SICA,
Andean Community, Mercosur,
atidCARICOM
100
Central American Integration System
100
Andean Community
101
Common Market of the South (Mercosur)
103
Caribbean Community and Common Market (CARICOM)
105
Current Trade-Related Issues
106
Asia-Pacific: The Association of Southeast Asian Nations
(ASEAN)
106
Marketing Issues in the Asia-Pacific Region
107
Western, Central, and Eastern Europe
109
The European Union
(EU)
110
Marketing Issues in the
EU
112
The Middle East
114
Cooperation Council for the Arab States of the Gulf
115
Marketing Issues in the Middle East
116
Africa
116
Economic Community of West African States (ECOWAS)
116
East African Community
117
Southern African Development Community (SADC)
118
Marketing Issues in Africa
118
Chapter
4
Social and Cultural Environments
124
Society, Culture, and Global Consumer Culture
125
Attitudes, Beliefs, and Values
127
Religion
127
Aesthetics
128
Dietary Preferences
130
Language and Communication
132
Marketing s Impact on Culture
135
High- and Low-Context Cultures
136
Hofstede s Cultural Typology
137
The Self-Reference Criterion and Perception
141
Diffusion Theory
142
The Adoption Process
142
Characteristics of In novations
143
Adopter Categories
143
Diffusion of Innovations in Pacific Rim Countries
144
Marketing Implications of Social and Cultural Environments
145
CONTENTS 11
Chapter
5
The Political, Legal, and Regulatory
Environments
152
The Political Environment
153
Nation-States and Sovereignty
154
Political Risk
155
Taxes
157
Seizure of Assets
159
International Law
160
Common Law Versus Civil Law
161
Islamic Law
162
Sidestepping Legal Problems: Important Business Issues
162
Jurisdiction
162
Intellectual Property: Patents, Trademarks, and Copyrights
163
Antitrust
168
Licensing and Trade Secrets
172
Bribery and Corruption: Legal and Ethical Issues
173
Conflict Resolution, Dispute Settlement, and Litigation
175
Alternatives to Litigation for Dispute Settlement
176
The Regulatory Environment
177
Regional Economic Organizations: The
EU
Example
178
PART THREE Approaching Global Markets
188
Chapter
б
Global Information Systems and Market Research
188
Information Technology and Business Intelligence for
Global Marketing
189
Sources of Market Information
194
Formal Market Research
196
Step
1:
Information Requirement
196
Step
2:
Problem Definition
198
Step
3:
Choose Unit of Analysis
198
Step
4:
Examine Data Availability
198
Step
5:
Assess Value of Research
201
Step
6:
Research Design
201
Issues in Data Collection
202
Research Methodologies
204
Scale Development
207
Sampling
208
Step
7:
Data Analysis
208
Comparative Analysis and Market Estimation by Analogy
212
Step
8:
Interpretation and Presentation
213
Headquarters Control of Market Research
214
The Marketing Information System as a Strategic Asset
214
Chapter
7
Segmentation, Targeting, and Positioning
220
Global Market Segmentation
221
Contrasting Views of Global Segmentation
223
Demographic Segmentation
223
Segmenting Global Markets by Income and
Population 224
Age Segmentation
227
Gender Segmentation
228
Psychographic Segmentation
229
Behavior Segmentation
231
Benefit Segmentation
231
Ethnic Segmentation
234
12 CONTENTS
Assessing
Market Potential
and Choosing
Target
Markets or
Segments 235
Current
Segment
Size and Growth Potential
235
Potential Competition
237
Feasibility and Compatibility
238
A Framework for Selecting Target Markets
239
Product-Market Decisions
241
Targeting and Target Market Strategy Options
242
Standardized Globaf Marketing
242
Concentrated Global Marketing
243
Differentiated Global Marketing
243
Positioning
243
Attribute or Benefit
244
Quality and Price
244
Use or User
244
Competition
245
Global, Foreign, and Local Consumer Culture Positioning
245
Chapter
8
Importing, Exporting, and Sourcing
254
Export Selling and Export Marketing: A Comparison
255
Organizational Export Activities
257
National Policies Governing Exports and Imports
258
Government Programs That Support Exports
259
Governmental Actions to Discourage Imports and Block Market Access
260
Tariff Systems
265
Customs Duties
267
Other Duties and Import Charges
267
Key Export Participants
268
Organizing for Exporting in the Manufacturer s Country
269
Organizing for Exporting in the Market Country
270
Trade Financing and Methods of Payment
270
Documentary Credit
271
Documentary Collections (Sight or Time Drafts)
271
Cash in Advance
273
Sales on Open Account
273
Additional Export and Import Issues
273
Sourcing
274
Management Vision
275
Factor Costs and Conditions
276
Customer Needs
277
Logistics
277
Country Infrastructure
277
Political Factors
278
Foreign Exchange Rates
278
Chapter
9
Global Market-Entry Strategies: Licensing, Investment,
and Strategic Alliances
284
Licensing
286
Special Licensing Arrangements
287
Investment
289
Joint Ventures
289
Investment via Equity Stake or Full Ownership
293
Global Strategic Partnerships
296
The Nature of Global Strategic Partnerships
297
Success Factors
300
CONTENTS 13
Alliances with Asian Competitors
300
CFM International, GE, and Snecma: A Success Story
301
Boeing and Japan: A Controversy
301
International Partnerships in Developing Countries
Cooperative Strategies in Asia
303
Cooperative Strategies in Japan: Keiretsu
303
How Keiretsu Affect American Business: Two Examples
306
Cooperative Strategies in South Korea: Chaebol
307
Twenty-First-Century Cooperative Strategies
307
Market Expansion Strategies
308
302
PART FOUR The Global Marketing Mix
314
Chapter
10
Brand and Product Decisions in Global Marketing
Basic Product Concepts
315
Product Types
316
Product Warranties
316
Packaging
316
Labeling
317
Aesthetics
318
Basic Branding Concepts
319
Local Products and Brands
320
International Products and Brands
320
Global Products and Brands
321
Global Brand Development
324
A Needs-Based Approach to Product Planning
327
Country of Origin as Brand Element
329
Extend, Adapt, Create: Strategic Alternatives in Global
Marketing
333
Strategy
1 :
Product-Communication Extension (Dual Extension)
335
Strategy
2:
Product Extension-Communication Adaptation
335
Strategy
3:
Product Adaptation-Communication Extension
337
Strategy
4:
Product-Communication Adaptation (Dual Adaptation)
338
Strategy
5:
Innovation
339
How to Choose a Strategy
340
New Products in Global Marketing
340
Identifying New-Product Ideas
340
New-Product Development
342
The International New-Product Department
343
Testing New Products
344
Chapter
11
Pricing Decisions
350
Basic Pricing Concepts
351
Global Pricing Objectives and Strategies
352
Market Skimming and Financial Objectives
352
Penetration Pricing and Nonfinancial Objectives
353
Companion Products: Captive Pricing, a/k/a Razors and Blades
Pricing
354
Target Costing
355
Calculating Prices: Cost-Pius Pricing and Export Price Escalation
356
Environmental Influences on Pricing Decisions
361
Currency Fluctuations
361
Inflationary Environment
364
Government Controls, Subsidies, and Regulations
365
314
14 CONTENTS
Competitive
Behavior
366
Using Sourcing as a Strategic Pricing Tool
367
Global Pricing: Three Policy Alternatives
367
Extension or Ethnocentric Pricing
368
Adaptation or Polycentric Pricing
368
Geocentric Pricing
369
Gray Market Goods
369
Dumping
371
Price Fixing
372
Transfer Pricing
373
Tax Regulations and Transfer Prices
374
Sales of Tangible and Intangible Property
374
Countertrade
374
Barter
375
Counterpurchase
376
Offset
376
Compensation Trading
376
Switch Trading
377
Chapter
12
Global Marketing Channels and Physical
Distribution
384
Distribution Channels: Objectives, Terminology, and Structure
385
Consumer Products and Services
386
Industrial Products
390
Establishing Channels and Working with Channel
Intermediaries
391
Global Retailing
394
Types of Retail Operations
395
Trends in Global Retailing
399
Global Retailing Market Expansion Strategies
402
Physical Distribution, Supply Chains, and Logistics
Management
403
Order Processing
408
Warehousing
408
Inventory Management
408
Transportation
409
Logistics Management: A Brief Case Study
412
Chapter
13
Global Marketing Communications Decisions I: Advertising
and Public Relations
418
Global Advertising
419
Global Advertising Content: Standardization versus Adaptation
422
Advertising Agencies: Organizations and Brands
425
Selecting an Advertising Agency
427
Creating Global Advertising
429
Art Direction and Art Directors
430
Copy and Copywriters
432
Cultural Considerations
432
Global Media Decisions
435
Global Advertising Expenditures and Media Vehicles
435
Media Decisions
436
Public Relations and Publicity
436
The Growing Role of PR in Global Marketing Communications
441
How PR Practices Differ Around the World
442
CONTENTS 15
Chapter
14 Global Marketing Communications
Decisions II: Sales
Promotion, Personal
Selling, and
Special
Forms
of
Marketing
Communication
448
Sales
Promotion 449
Sampling
452
Couponing
453
Sales Promotion: Issues and Problems
454
Personal Selling
455
The Strategic/Consultative Selling Model
457
Sales Force Nationality
462
Special Forms of Marketing Communications: Direct Marketing, Support
Media, Event Sponsorship, and Product Placement
464
Direct Mail
465
Catalogs
466
Infomercials,
Teleshopping,
and Interactive Television
467
Support Media
469
Sponsorship
471
Product Placement: Motion Pictures, Television Shows, and Public Figures
473
Chapter
15
Global Marketing and the Digital Revolution
482
The Digital Revolution: A Brief History
483
Convergence
488
Value Networks and Disruptive Technologies
489
Global E-Commerce
491
Web Site Design and Implementation
494
New Products and Services
497
Broadband
497
Cloud Computing
498
Smartphones
500
Mobile Advertising and Mobile Commerce
500
Mobile Music
502
Mobile Gaming
504
Internet Phone Service
504
Digital Books and Electronic Reading Devices
505
PART FIVE Strategy and Leadership in the Twenty-First
Century
510
Chapter
16
Strategic Elements of Competitive Advantage
510
Industry Analysis: Forces Influencing Competition
511
Threat of New Entrants
511
Threat of Substitute Products
513
Bargaining Power of Buyers
513
Bargaining Power of Suppliers
514
Rivalry Among Competitors
515
Competitive Advantage
516
Generic Strategies for Creating Competitive Advantage
51
б
Broad Market Strategies: Cost Leadership and Differentiation
516
Narrow Target Strategies: Cost Focus and Focused Differentiation
517
The Flagship Firm: The Business Network with Five Partners
520
Creating Competitive Advantage via Strategic Intent
521
layers of Advantage
522
Loose Bricks
523
Changing the Rules
523
Collaborating
523
16 CONTENTS
Global
Competition and
National
Competitive Advantage
524
Factor Conditions
525
Human Resources
525
Physical Resources
525
Knowledge Resources
526
Capita! Resources
526
Infrastructure Resources
526
Demand Conditions
526
Composition of Home Demand
527
Size and Pattern of Growth of Home Demand
528
Rapid Home-Market Growth
528
Means by Which a Nation s Products and Services Are Pushed or Pulled into Foreign
Countries
528
Related and Supporting Industries
529
Firm Strategy, Structure, and Rivalry
529
Chance
530
Government
530
Current Issues in Competitive Advantage
531
Hypercompetitive Industries
531
Cost/Quality
532
Timing and Know-How
533
Entry Barriers
534
Additional Research on Comparative Advantage
535
Chapter
17
Leadership, Organization, and Corporate Social
Responsibility
544
Leadership
545
Top Management Nationality
546
Leadership and Core Competence
548
Organizing for Global Marketing
549
Patterns of International Organizational Development
551
International Division Structure
553
Regional Management Centers
555
Geographical and Product Division Structures
556
The Matrix Design
557
Lean Production: Organizing the Japanese Way
559
Assembler Value Chains
560
Downstream Value Chains
561
Ethics, Corporate Social Responsibility, and Social Responsiveness
in the Globalization Era
563
Glossary
575
Author/Name Index
589
Subject/Organization Index
597
|
any_adam_object | 1 |
author | Keegan, Warren J. 1936-2014 Green, Mark C. |
author_GND | (DE-588)123495075 (DE-588)1067452613 |
author_facet | Keegan, Warren J. 1936-2014 Green, Mark C. |
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building | Verbundindex |
bvnumber | BV042360767 |
callnumber-first | H - Social Science |
callnumber-label | HF1416 |
callnumber-raw | HF1416 |
callnumber-search | HF1416 |
callnumber-sort | HF 41416 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 680 |
ctrlnum | (OCoLC)890475117 (DE-599)BVBBV042360767 |
dewey-full | 658.8/4 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/4 |
dewey-search | 658.8/4 |
dewey-sort | 3658.8 14 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 8. ed., global ed. |
format | Book |
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genre | 1\p (DE-588)4522595-3 Fallstudiensammlung gnd-content |
genre_facet | Fallstudiensammlung |
id | DE-604.BV042360767 |
illustrated | Illustrated |
indexdate | 2025-02-20T06:43:23Z |
institution | BVB |
isbn | 9780133545005 9781292017389 1292017384 0133545008 |
language | English |
lccn | 013036001 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027797235 |
oclc_num | 890475117 |
open_access_boolean | |
owner | DE-11 DE-573 DE-355 DE-BY-UBR DE-Aug4 DE-1050 DE-739 DE-862 DE-BY-FWS DE-945 DE-898 DE-BY-UBR DE-863 DE-BY-FWS |
owner_facet | DE-11 DE-573 DE-355 DE-BY-UBR DE-Aug4 DE-1050 DE-739 DE-862 DE-BY-FWS DE-945 DE-898 DE-BY-UBR DE-863 DE-BY-FWS |
physical | 608 S. Ill. 28 cm |
publishDate | 2015 |
publishDateSearch | 2015 |
publishDateSort | 2015 |
publisher | Pearson Education |
record_format | marc |
spellingShingle | Keegan, Warren J. 1936-2014 Green, Mark C. Global marketing Export marketing Internationales Marketing (DE-588)4125431-4 gnd |
subject_GND | (DE-588)4125431-4 (DE-588)4522595-3 |
title | Global marketing |
title_auth | Global marketing |
title_exact_search | Global marketing |
title_full | Global marketing Warren J. Keegan ; Mark C. Green |
title_fullStr | Global marketing Warren J. Keegan ; Mark C. Green |
title_full_unstemmed | Global marketing Warren J. Keegan ; Mark C. Green |
title_short | Global marketing |
title_sort | global marketing |
topic | Export marketing Internationales Marketing (DE-588)4125431-4 gnd |
topic_facet | Export marketing Internationales Marketing Fallstudiensammlung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027797235&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027797235&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT keeganwarrenj globalmarketing AT greenmarkc globalmarketing |
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