Umwerfender Service: die Bibel für den direkten Kundenkontakt
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | German |
| Published: |
Frankfurt/Main [u.a.]
Campus-Verl.
1996
|
| Edition: | 3. Aufl. |
| Subjects: | |
| Physical Description: | 175 S. Ill. |
| ISBN: | 3593351234 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV042319319 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 150130s1996 a||| |||| 00||| ger d | ||
| 020 | |a 3593351234 |9 3-593-35123-4 | ||
| 035 | |a (OCoLC)610900970 | ||
| 035 | |a (DE-599)BVBBV042319319 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a ger | |
| 049 | |a DE-2070s | ||
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Zemke, Ron |e Verfasser |4 aut | |
| 240 | 1 | 0 | |a Delivering knock your socks off service |
| 245 | 1 | 0 | |a Umwerfender Service |b die Bibel für den direkten Kundenkontakt |c Ron Zemke ; Kristin Anderson |
| 250 | |a 3. Aufl. | ||
| 264 | 1 | |a Frankfurt/Main [u.a.] |b Campus-Verl. |c 1996 | |
| 300 | |a 175 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenbetreuung |0 (DE-588)4297543-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Online-Ressource |0 (DE-588)4511937-5 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Servicepolitik |0 (DE-588)4234502-9 |D s |
| 689 | 0 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 0 | 2 | |a Online-Ressource |0 (DE-588)4511937-5 |D s |
| 689 | 0 | |8 1\p |5 DE-604 | |
| 689 | 1 | 0 | |a Servicepolitik |0 (DE-588)4234502-9 |D s |
| 689 | 1 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 1 | 2 | |a Kundenbetreuung |0 (DE-588)4297543-8 |D s |
| 689 | 1 | |8 2\p |5 DE-604 | |
| 689 | 2 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 2 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 2 | |8 3\p |5 DE-604 | |
| 700 | 1 | |a Anderson, Kristin |e Verfasser |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-027756281 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
| 883 | 1 | |8 2\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
| 883 | 1 | |8 3\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Record in the Search Index
| _version_ | 1804152917120253952 |
|---|---|
| any_adam_object | |
| author | Zemke, Ron Anderson, Kristin |
| author_facet | Zemke, Ron Anderson, Kristin |
| author_role | aut aut |
| author_sort | Zemke, Ron |
| author_variant | r z rz k a ka |
| building | Verbundindex |
| bvnumber | BV042319319 |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)610900970 (DE-599)BVBBV042319319 |
| discipline | Wirtschaftswissenschaften |
| edition | 3. Aufl. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02035nam a2200529 c 4500</leader><controlfield tag="001">BV042319319</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">150130s1996 a||| |||| 00||| ger d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">3593351234</subfield><subfield code="9">3-593-35123-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)610900970</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV042319319</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-2070s</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Zemke, Ron</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="240" ind1="1" ind2="0"><subfield code="a">Delivering knock your socks off service</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Umwerfender Service</subfield><subfield code="b">die Bibel für den direkten Kundenkontakt</subfield><subfield code="c">Ron Zemke ; Kristin Anderson</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">3. Aufl.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Frankfurt/Main [u.a.]</subfield><subfield code="b">Campus-Verl.</subfield><subfield code="c">1996</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">175 S.</subfield><subfield code="b">Ill.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenbetreuung</subfield><subfield code="0">(DE-588)4297543-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Online-Ressource</subfield><subfield code="0">(DE-588)4511937-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Online-Ressource</subfield><subfield code="0">(DE-588)4511937-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Kundenbetreuung</subfield><subfield code="0">(DE-588)4297543-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">2\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="8">3\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Anderson, Kristin</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-027756281</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">2\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">3\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV042319319 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T01:18:19Z |
| institution | BVB |
| isbn | 3593351234 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027756281 |
| oclc_num | 610900970 |
| open_access_boolean | |
| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | 175 S. Ill. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Campus-Verl. |
| record_format | marc |
| spelling | Zemke, Ron Verfasser aut Delivering knock your socks off service Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson 3. Aufl. Frankfurt/Main [u.a.] Campus-Verl. 1996 175 S. Ill. txt rdacontent n rdamedia nc rdacarrier Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Online-Ressource (DE-588)4511937-5 gnd rswk-swf Servicepolitik (DE-588)4234502-9 s Kundenorientierung (DE-588)4316837-1 s Online-Ressource (DE-588)4511937-5 s 1\p DE-604 Kundenbetreuung (DE-588)4297543-8 s 2\p DE-604 Kundenmanagement (DE-588)4236865-0 s 3\p DE-604 Anderson, Kristin Verfasser aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Zemke, Ron Anderson, Kristin Umwerfender Service die Bibel für den direkten Kundenkontakt Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenbetreuung (DE-588)4297543-8 gnd Kundenmanagement (DE-588)4236865-0 gnd Online-Ressource (DE-588)4511937-5 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4234502-9 (DE-588)4297543-8 (DE-588)4236865-0 (DE-588)4511937-5 |
| title | Umwerfender Service die Bibel für den direkten Kundenkontakt |
| title_alt | Delivering knock your socks off service |
| title_auth | Umwerfender Service die Bibel für den direkten Kundenkontakt |
| title_exact_search | Umwerfender Service die Bibel für den direkten Kundenkontakt |
| title_full | Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson |
| title_fullStr | Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson |
| title_full_unstemmed | Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson |
| title_short | Umwerfender Service |
| title_sort | umwerfender service die bibel fur den direkten kundenkontakt |
| title_sub | die Bibel für den direkten Kundenkontakt |
| topic | Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenbetreuung (DE-588)4297543-8 gnd Kundenmanagement (DE-588)4236865-0 gnd Online-Ressource (DE-588)4511937-5 gnd |
| topic_facet | Kundenorientierung Servicepolitik Kundenbetreuung Kundenmanagement Online-Ressource |
| work_keys_str_mv | AT zemkeron deliveringknockyoursocksoffservice AT andersonkristin deliveringknockyoursocksoffservice AT zemkeron umwerfenderservicediebibelfurdendirektenkundenkontakt AT andersonkristin umwerfenderservicediebibelfurdendirektenkundenkontakt |