Umwerfender Service: die Bibel für den direkten Kundenkontakt
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | German |
Veröffentlicht: |
Frankfurt/Main [u.a.]
Campus-Verl.
1996
|
Ausgabe: | 3. Aufl. |
Schlagworte: | |
Beschreibung: | 175 S. Ill. |
ISBN: | 3593351234 |
Internformat
MARC
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035 | |a (DE-599)BVBBV042319319 | ||
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041 | 0 | |a ger | |
049 | |a DE-2070s | ||
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Zemke, Ron |e Verfasser |4 aut | |
240 | 1 | 0 | |a Delivering knock your socks off service |
245 | 1 | 0 | |a Umwerfender Service |b die Bibel für den direkten Kundenkontakt |c Ron Zemke ; Kristin Anderson |
250 | |a 3. Aufl. | ||
264 | 1 | |a Frankfurt/Main [u.a.] |b Campus-Verl. |c 1996 | |
300 | |a 175 S. |b Ill. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenbetreuung |0 (DE-588)4297543-8 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Online-Ressource |0 (DE-588)4511937-5 |2 gnd |9 rswk-swf |
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689 | 2 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
689 | 2 | |8 3\p |5 DE-604 | |
700 | 1 | |a Anderson, Kristin |e Verfasser |4 aut | |
999 | |a oai:aleph.bib-bvb.de:BVB01-027756281 | ||
883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
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883 | 1 | |8 3\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk |
Datensatz im Suchindex
_version_ | 1804152917120253952 |
---|---|
any_adam_object | |
author | Zemke, Ron Anderson, Kristin |
author_facet | Zemke, Ron Anderson, Kristin |
author_role | aut aut |
author_sort | Zemke, Ron |
author_variant | r z rz k a ka |
building | Verbundindex |
bvnumber | BV042319319 |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)610900970 (DE-599)BVBBV042319319 |
discipline | Wirtschaftswissenschaften |
edition | 3. Aufl. |
format | Book |
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id | DE-604.BV042319319 |
illustrated | Illustrated |
indexdate | 2024-07-10T01:18:19Z |
institution | BVB |
isbn | 3593351234 |
language | German |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027756281 |
oclc_num | 610900970 |
open_access_boolean | |
owner | DE-2070s |
owner_facet | DE-2070s |
physical | 175 S. Ill. |
publishDate | 1996 |
publishDateSearch | 1996 |
publishDateSort | 1996 |
publisher | Campus-Verl. |
record_format | marc |
spelling | Zemke, Ron Verfasser aut Delivering knock your socks off service Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson 3. Aufl. Frankfurt/Main [u.a.] Campus-Verl. 1996 175 S. Ill. txt rdacontent n rdamedia nc rdacarrier Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Online-Ressource (DE-588)4511937-5 gnd rswk-swf Servicepolitik (DE-588)4234502-9 s Kundenorientierung (DE-588)4316837-1 s Online-Ressource (DE-588)4511937-5 s 1\p DE-604 Kundenbetreuung (DE-588)4297543-8 s 2\p DE-604 Kundenmanagement (DE-588)4236865-0 s 3\p DE-604 Anderson, Kristin Verfasser aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Zemke, Ron Anderson, Kristin Umwerfender Service die Bibel für den direkten Kundenkontakt Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenbetreuung (DE-588)4297543-8 gnd Kundenmanagement (DE-588)4236865-0 gnd Online-Ressource (DE-588)4511937-5 gnd |
subject_GND | (DE-588)4316837-1 (DE-588)4234502-9 (DE-588)4297543-8 (DE-588)4236865-0 (DE-588)4511937-5 |
title | Umwerfender Service die Bibel für den direkten Kundenkontakt |
title_alt | Delivering knock your socks off service |
title_auth | Umwerfender Service die Bibel für den direkten Kundenkontakt |
title_exact_search | Umwerfender Service die Bibel für den direkten Kundenkontakt |
title_full | Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson |
title_fullStr | Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson |
title_full_unstemmed | Umwerfender Service die Bibel für den direkten Kundenkontakt Ron Zemke ; Kristin Anderson |
title_short | Umwerfender Service |
title_sort | umwerfender service die bibel fur den direkten kundenkontakt |
title_sub | die Bibel für den direkten Kundenkontakt |
topic | Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Kundenbetreuung (DE-588)4297543-8 gnd Kundenmanagement (DE-588)4236865-0 gnd Online-Ressource (DE-588)4511937-5 gnd |
topic_facet | Kundenorientierung Servicepolitik Kundenbetreuung Kundenmanagement Online-Ressource |
work_keys_str_mv | AT zemkeron deliveringknockyoursocksoffservice AT andersonkristin deliveringknockyoursocksoffservice AT zemkeron umwerfenderservicediebibelfurdendirektenkundenkontakt AT andersonkristin umwerfenderservicediebibelfurdendirektenkundenkontakt |