Library performance and service competition: developing strategic responses
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Oxford
Chandos
2008
|
| Series: | Chandos information professional series
|
| Subjects: | |
| Online Access: | Volltext |
| Item Description: | Includes bibliographical references and index A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries |
| Physical Description: | 1 Online-Ressource (xv, 135 pages) |
| ISBN: | 9781780631264 178063126X |
Staff View
MARC
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Record in the Search Index
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| any_adam_object | |
| author | White, Larry Nash |
| author_facet | White, Larry Nash |
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| dewey-full | 025.1 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives |
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| dewey-search | 025.1 |
| dewey-sort | 225.1 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| format | Electronic eBook |
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| isbn | 9781780631264 178063126X |
| language | English |
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| spelling | White, Larry Nash Verfasser aut Library performance and service competition developing strategic responses Larry Nash White Oxford Chandos 2008 1 Online-Ressource (xv, 135 pages) txt rdacontent c rdamedia cr rdacarrier Chandos information professional series Includes bibliographical references and index A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Evaluation fast Library administration fast Bibliothek swd Dienstleistung swd Evaluation swd Library administration Libraries Evaluation Evaluation (DE-588)4071034-8 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Dienstleistung (DE-588)4012178-1 s Evaluation (DE-588)4071034-8 s 1\p DE-604 Erscheint auch als Druck-Ausgabe, Hardcover 978-1-84334-315-8 Erscheint auch als Druck-Ausgabe, Hardcover 1-84334-315-0 Erscheint auch als Druck-Ausgabe, Paperback 1-84334-314-2 Erscheint auch als Druck-Ausgabe, Paperback 978-1-84334-314-1 http://www.sciencedirect.com/science/book/9781843343141 Verlag Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | White, Larry Nash Library performance and service competition developing strategic responses Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Evaluation fast Library administration fast Bibliothek swd Dienstleistung swd Evaluation swd Library administration Libraries Evaluation Evaluation (DE-588)4071034-8 gnd Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd |
| subject_GND | (DE-588)4071034-8 (DE-588)4012178-1 (DE-588)4006439-6 |
| title | Library performance and service competition developing strategic responses |
| title_auth | Library performance and service competition developing strategic responses |
| title_exact_search | Library performance and service competition developing strategic responses |
| title_full | Library performance and service competition developing strategic responses Larry Nash White |
| title_fullStr | Library performance and service competition developing strategic responses Larry Nash White |
| title_full_unstemmed | Library performance and service competition developing strategic responses Larry Nash White |
| title_short | Library performance and service competition |
| title_sort | library performance and service competition developing strategic responses |
| title_sub | developing strategic responses |
| topic | Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Evaluation fast Library administration fast Bibliothek swd Dienstleistung swd Evaluation swd Library administration Libraries Evaluation Evaluation (DE-588)4071034-8 gnd Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd |
| topic_facet | Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General Libraries / Evaluation Library administration Bibliothek Dienstleistung Evaluation Libraries Evaluation |
| url | http://www.sciencedirect.com/science/book/9781843343141 |
| work_keys_str_mv | AT whitelarrynash libraryperformanceandservicecompetitiondevelopingstrategicresponses |