Library performance and service competition: developing strategic responses
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Chandos
2008
|
| Schriftenreihe: | Chandos information professional series
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Includes bibliographical references and index A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries |
| Beschreibung: | 1 Online-Ressource (xv, 135 pages) |
| ISBN: | 9781780631264 178063126X |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV042300333 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 150129s2008 |||| o||u| ||||||eng d | ||
| 020 | |a 9781780631264 |c electronic bk. |9 978-1-78063-126-4 | ||
| 020 | |a 178063126X |c electronic bk. |9 1-78063-126-X | ||
| 035 | |a (OCoLC)608482468 | ||
| 035 | |a (DE-599)BVBBV042300333 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-1046 | ||
| 082 | 0 | |a 025.1 |2 22 | |
| 100 | 1 | |a White, Larry Nash |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Library performance and service competition |b developing strategic responses |c Larry Nash White |
| 264 | 1 | |a Oxford |b Chandos |c 2008 | |
| 300 | |a 1 Online-Ressource (xv, 135 pages) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Chandos information professional series | |
| 500 | |a Includes bibliographical references and index | ||
| 500 | |a A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries | ||
| 650 | 4 | |a Bibliothèques / Administration | |
| 650 | 4 | |a Bibliothèques / Évaluation | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General |2 bisacsh | |
| 650 | 7 | |a Libraries / Evaluation |2 fast | |
| 650 | 7 | |a Library administration |2 fast | |
| 650 | 7 | |a Bibliothek |2 swd | |
| 650 | 7 | |a Dienstleistung |2 swd | |
| 650 | 7 | |a Evaluation |2 swd | |
| 650 | 4 | |a Library administration | |
| 650 | 4 | |a Libraries |x Evaluation | |
| 650 | 0 | 7 | |a Evaluation |0 (DE-588)4071034-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Bibliothek |0 (DE-588)4006439-6 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Bibliothek |0 (DE-588)4006439-6 |D s |
| 689 | 0 | 1 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
| 689 | 0 | 2 | |a Evaluation |0 (DE-588)4071034-8 |D s |
| 689 | 0 | |8 1\p |5 DE-604 | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 978-1-84334-315-8 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 1-84334-315-0 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Paperback |z 1-84334-314-2 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Paperback |z 978-1-84334-314-1 |
| 856 | 4 | 0 | |u http://www.sciencedirect.com/science/book/9781843343141 |x Verlag |3 Volltext |
| 912 | |a ZDB-33-ESD |a ZDB-33-EBS | ||
| 940 | 1 | |q FAW_PDA_ESD | |
| 940 | 1 | |q FLA_PDA_ESD | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-027737325 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804152877614104576 |
|---|---|
| any_adam_object | |
| author | White, Larry Nash |
| author_facet | White, Larry Nash |
| author_role | aut |
| author_sort | White, Larry Nash |
| author_variant | l n w ln lnw |
| building | Verbundindex |
| bvnumber | BV042300333 |
| collection | ZDB-33-ESD ZDB-33-EBS |
| ctrlnum | (OCoLC)608482468 (DE-599)BVBBV042300333 |
| dewey-full | 025.1 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives |
| dewey-raw | 025.1 |
| dewey-search | 025.1 |
| dewey-sort | 225.1 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03409nmm a2200625zc 4500</leader><controlfield tag="001">BV042300333</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">150129s2008 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781780631264</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">978-1-78063-126-4</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">178063126X</subfield><subfield code="c">electronic bk.</subfield><subfield code="9">1-78063-126-X</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)608482468</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV042300333</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1046</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">025.1</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">White, Larry Nash</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Library performance and service competition</subfield><subfield code="b">developing strategic responses</subfield><subfield code="c">Larry Nash White</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Oxford</subfield><subfield code="b">Chandos</subfield><subfield code="c">2008</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xv, 135 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Chandos information professional series</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Bibliothèques / Administration</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Bibliothèques / Évaluation</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Libraries / Evaluation</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Library administration</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Bibliothek</subfield><subfield code="2">swd</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="2">swd</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Evaluation</subfield><subfield code="2">swd</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Library administration</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Libraries</subfield><subfield code="x">Evaluation</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Evaluation</subfield><subfield code="0">(DE-588)4071034-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Bibliothek</subfield><subfield code="0">(DE-588)4006439-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Bibliothek</subfield><subfield code="0">(DE-588)4006439-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Evaluation</subfield><subfield code="0">(DE-588)4071034-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">978-1-84334-315-8</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">1-84334-315-0</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Paperback</subfield><subfield code="z">1-84334-314-2</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe, Paperback</subfield><subfield code="z">978-1-84334-314-1</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://www.sciencedirect.com/science/book/9781843343141</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-33-ESD</subfield><subfield code="a">ZDB-33-EBS</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">FAW_PDA_ESD</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">FLA_PDA_ESD</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-027737325</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV042300333 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T01:17:42Z |
| institution | BVB |
| isbn | 9781780631264 178063126X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027737325 |
| oclc_num | 608482468 |
| open_access_boolean | |
| owner | DE-1046 |
| owner_facet | DE-1046 |
| physical | 1 Online-Ressource (xv, 135 pages) |
| psigel | ZDB-33-ESD ZDB-33-EBS FAW_PDA_ESD FLA_PDA_ESD |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Chandos |
| record_format | marc |
| series2 | Chandos information professional series |
| spelling | White, Larry Nash Verfasser aut Library performance and service competition developing strategic responses Larry Nash White Oxford Chandos 2008 1 Online-Ressource (xv, 135 pages) txt rdacontent c rdamedia cr rdacarrier Chandos information professional series Includes bibliographical references and index A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library fieldExperience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worldsWritten to applicable to all types of libraries Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Evaluation fast Library administration fast Bibliothek swd Dienstleistung swd Evaluation swd Library administration Libraries Evaluation Evaluation (DE-588)4071034-8 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Dienstleistung (DE-588)4012178-1 s Evaluation (DE-588)4071034-8 s 1\p DE-604 Erscheint auch als Druck-Ausgabe, Hardcover 978-1-84334-315-8 Erscheint auch als Druck-Ausgabe, Hardcover 1-84334-315-0 Erscheint auch als Druck-Ausgabe, Paperback 1-84334-314-2 Erscheint auch als Druck-Ausgabe, Paperback 978-1-84334-314-1 http://www.sciencedirect.com/science/book/9781843343141 Verlag Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | White, Larry Nash Library performance and service competition developing strategic responses Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Evaluation fast Library administration fast Bibliothek swd Dienstleistung swd Evaluation swd Library administration Libraries Evaluation Evaluation (DE-588)4071034-8 gnd Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd |
| subject_GND | (DE-588)4071034-8 (DE-588)4012178-1 (DE-588)4006439-6 |
| title | Library performance and service competition developing strategic responses |
| title_auth | Library performance and service competition developing strategic responses |
| title_exact_search | Library performance and service competition developing strategic responses |
| title_full | Library performance and service competition developing strategic responses Larry Nash White |
| title_fullStr | Library performance and service competition developing strategic responses Larry Nash White |
| title_full_unstemmed | Library performance and service competition developing strategic responses Larry Nash White |
| title_short | Library performance and service competition |
| title_sort | library performance and service competition developing strategic responses |
| title_sub | developing strategic responses |
| topic | Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Libraries / Evaluation fast Library administration fast Bibliothek swd Dienstleistung swd Evaluation swd Library administration Libraries Evaluation Evaluation (DE-588)4071034-8 gnd Dienstleistung (DE-588)4012178-1 gnd Bibliothek (DE-588)4006439-6 gnd |
| topic_facet | Bibliothèques / Administration Bibliothèques / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General Libraries / Evaluation Library administration Bibliothek Dienstleistung Evaluation Libraries Evaluation |
| url | http://www.sciencedirect.com/science/book/9781843343141 |
| work_keys_str_mv | AT whitelarrynash libraryperformanceandservicecompetitiondevelopingstrategicresponses |