Implementing IT processes: the main 17 IT processes and directions for a successful implementation
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Wiesbaden
Springer
2015
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Schlagworte: | |
Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
Beschreibung: | XIV, 239 S. Ill., graph. Darst. 240 mm x 168 mm |
ISBN: | 3658047720 9783658047726 |
Internformat
MARC
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Datensatz im Suchindex
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adam_text |
CONTENTS
LIST OF FIGURES XI
LIST OF TABLES
XIII
1 INTRODUCTION 1
PART I INTRODUCTION OF IT PROCESS MODELING
2 PRESENTATION OF THE IT PROCESS MAP 9
3 PROCESS DEPENDENCIES 21
4 IT GOVERNANCE AND PROCESS ROLES 29
PART II DESCRIPTION OF THE INDIVIDUAL IT PROCESSES
5 FUNCTIONAL GROUP: STRATEGIC DECISION MAKING 51
6 FUNCTIONAL GROUP: PLANNING AND CONTROLLING 73
7 FUNCTIONAL GROUP: ACCOUNT MANAGEMENT 93
8 FUNCTIONAL GROUP: IMPLEMENTATION OF CHANGES 107
9 FUNCTIONAL GROUP: IT OPERATION AND CONFIGURATION MANAGEMENT 129
10 FUNCTIONAL GROUP: SUPPLY MANAGEMENT 139
11 FUNCTIONAL GROUP: IT SUPPORT 145
IX
HTTP://D-NB.INFO/1045793264
X CONTENTS
PART M IMPLEMENTATION OF THE MODEL
12 INTRODUCTION OF STANDARD IT PROCESSES 1S9
13 PROCESS PERFORMANCE INDICATORS AND REPORTING 177
14 EVALUATION OF PROCESS MATURITY 199
15 CONCLUSION 215
A) IT MANAGEMENT STANDARDS 217
B) COBIT 4.0 221
GLOSSARY 231
FURTHER READING 237 |
any_adam_object | 1 |
author | Pilorget, Lionel 1966- |
author_GND | (DE-588)171263804 |
author_facet | Pilorget, Lionel 1966- |
author_role | aut |
author_sort | Pilorget, Lionel 1966- |
author_variant | l p lp |
building | Verbundindex |
bvnumber | BV042038808 |
classification_rvk | QP 345 |
ctrlnum | (OCoLC)867873632 (DE-599)DNB1045793264 |
dewey-full | 658.4038 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4038 |
dewey-search | 658.4038 |
dewey-sort | 3658.4038 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Informatik Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV042038808 |
illustrated | Illustrated |
indexdate | 2024-09-10T01:22:44Z |
institution | BVB |
isbn | 3658047720 9783658047726 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027480094 |
oclc_num | 867873632 |
open_access_boolean | |
owner | DE-91G DE-BY-TUM |
owner_facet | DE-91G DE-BY-TUM |
physical | XIV, 239 S. Ill., graph. Darst. 240 mm x 168 mm |
publishDate | 2015 |
publishDateSearch | 2015 |
publishDateSort | 2015 |
publisher | Springer |
record_format | marc |
spelling | Pilorget, Lionel 1966- Verfasser (DE-588)171263804 aut Implementing IT processes the main 17 IT processes and directions for a successful implementation Lionel Pilorget Wiesbaden Springer 2015 XIV, 239 S. Ill., graph. Darst. 240 mm x 168 mm txt rdacontent n rdamedia nc rdacarrier Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Informatik (DE-588)4026894-9 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf Implementierung Informatik (DE-588)4026663-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Informationstechnik (DE-588)4026926-7 s Implementierung Informatik (DE-588)4026663-1 s Prozessmanagement (DE-588)4353072-2 s DE-604 Informatik (DE-588)4026894-9 s Informationssystem (DE-588)4072806-7 s 1\p DE-604 Erscheint auch als Online-Ausgabe 978-3-658-04773-3 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=4555656&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027480094&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Pilorget, Lionel 1966- Implementing IT processes the main 17 IT processes and directions for a successful implementation Prozessmanagement (DE-588)4353072-2 gnd Informationstechnik (DE-588)4026926-7 gnd Unternehmen (DE-588)4061963-1 gnd Informatik (DE-588)4026894-9 gnd Informationssystem (DE-588)4072806-7 gnd Implementierung Informatik (DE-588)4026663-1 gnd |
subject_GND | (DE-588)4353072-2 (DE-588)4026926-7 (DE-588)4061963-1 (DE-588)4026894-9 (DE-588)4072806-7 (DE-588)4026663-1 |
title | Implementing IT processes the main 17 IT processes and directions for a successful implementation |
title_auth | Implementing IT processes the main 17 IT processes and directions for a successful implementation |
title_exact_search | Implementing IT processes the main 17 IT processes and directions for a successful implementation |
title_full | Implementing IT processes the main 17 IT processes and directions for a successful implementation Lionel Pilorget |
title_fullStr | Implementing IT processes the main 17 IT processes and directions for a successful implementation Lionel Pilorget |
title_full_unstemmed | Implementing IT processes the main 17 IT processes and directions for a successful implementation Lionel Pilorget |
title_short | Implementing IT processes |
title_sort | implementing it processes the main 17 it processes and directions for a successful implementation |
title_sub | the main 17 IT processes and directions for a successful implementation |
topic | Prozessmanagement (DE-588)4353072-2 gnd Informationstechnik (DE-588)4026926-7 gnd Unternehmen (DE-588)4061963-1 gnd Informatik (DE-588)4026894-9 gnd Informationssystem (DE-588)4072806-7 gnd Implementierung Informatik (DE-588)4026663-1 gnd |
topic_facet | Prozessmanagement Informationstechnik Unternehmen Informatik Informationssystem Implementierung Informatik |
url | http://deposit.dnb.de/cgi-bin/dokserv?id=4555656&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027480094&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT pilorgetlionel implementingitprocessesthemain17itprocessesanddirectionsforasuccessfulimplementation |