The power of customer misbehavior: drive growth and innovation by learning from your customers
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke
Palgrave Macmillan
2014
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VII, 192 S. Ill., graph. Darst. 23 cm |
| ISBN: | 9781137348913 |
Internformat
MARC
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Datensatz im Suchindex
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| id | DE-604.BV041960884 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T01:09:15Z |
| institution | BVB |
| isbn | 9781137348913 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027403691 |
| oclc_num | 883949995 |
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| owner | DE-19 DE-BY-UBM |
| owner_facet | DE-19 DE-BY-UBM |
| physical | VII, 192 S. Ill., graph. Darst. 23 cm |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | Palgrave Macmillan |
| record_format | marc |
| spelling | Fisher, Michael T. Verfasser aut The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen Basingstoke Palgrave Macmillan 2014 VII, 192 S. Ill., graph. Darst. 23 cm txt rdacontent n rdamedia nc rdacarrier Electronic commerce Customer relations / Management Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Kunde (DE-588)4114330-9 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 s Kunde (DE-588)4114330-9 s DE-604 Abbott, Martin L. 1949- Verfasser (DE-588)1032609311 aut Lyytinen, Kalle 1953- Verfasser (DE-588)132178524 aut http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=5471176&custom_att_2=simple_viewer The power of customer misbehavior Inhaltsverzeichnis |
| spellingShingle | Fisher, Michael T. Abbott, Martin L. 1949- Lyytinen, Kalle 1953- The power of customer misbehavior drive growth and innovation by learning from your customers Electronic commerce Customer relations / Management Electronic Commerce (DE-588)4592128-3 gnd Kunde (DE-588)4114330-9 gnd |
| subject_GND | (DE-588)4592128-3 (DE-588)4114330-9 |
| title | The power of customer misbehavior drive growth and innovation by learning from your customers |
| title_auth | The power of customer misbehavior drive growth and innovation by learning from your customers |
| title_exact_search | The power of customer misbehavior drive growth and innovation by learning from your customers |
| title_full | The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen |
| title_fullStr | The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen |
| title_full_unstemmed | The power of customer misbehavior drive growth and innovation by learning from your customers Michael Fisher, Martin Abbott and Kalle Lyytinen |
| title_short | The power of customer misbehavior |
| title_sort | the power of customer misbehavior drive growth and innovation by learning from your customers |
| title_sub | drive growth and innovation by learning from your customers |
| topic | Electronic commerce Customer relations / Management Electronic Commerce (DE-588)4592128-3 gnd Kunde (DE-588)4114330-9 gnd |
| topic_facet | Electronic commerce Customer relations / Management Electronic Commerce Kunde |
| url | http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=5471176&custom_att_2=simple_viewer |
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