Workplace morality: behavioral ethics in organizations
Why do honest and decent employees sometimes overstep the mark? What makes managers with integrity go off the rails? What causes well-meaning organizations to deceive their clients, employees and shareholders? Social psychology offers surprising answers to these intriguing and timely questions. Draw...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Bingley
Emerald
2013
|
| Ausgabe: | 1. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | Why do honest and decent employees sometimes overstep the mark? What makes managers with integrity go off the rails? What causes well-meaning organizations to deceive their clients, employees and shareholders? Social psychology offers surprising answers to these intriguing and timely questions. Drawing on scientific experiments and examples from business practice, Muel Kaptein discusses why good people sometimes do bad things and how they rise above this behavior. He explains why cheats wear sunglasses, why overstepping the mark could be a good thing, how a surplus of rules creates offenders and why we should be suspicious of colleagues who wash their hands after meetings |
| Beschreibung: | Includes bibliographical references (p. [131]-161) |
| Beschreibung: | VII, 161 S. 23 cm |
| ISBN: | 9781783501625 |
Internformat
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| 500 | |a Includes bibliographical references (p. [131]-161) | ||
| 520 | |a Why do honest and decent employees sometimes overstep the mark? What makes managers with integrity go off the rails? What causes well-meaning organizations to deceive their clients, employees and shareholders? Social psychology offers surprising answers to these intriguing and timely questions. Drawing on scientific experiments and examples from business practice, Muel Kaptein discusses why good people sometimes do bad things and how they rise above this behavior. He explains why cheats wear sunglasses, why overstepping the mark could be a good thing, how a surplus of rules creates offenders and why we should be suspicious of colleagues who wash their hands after meetings | ||
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Datensatz im Suchindex
| _version_ | 1804152296361164800 |
|---|---|
| adam_text | Titel: Workplace morality
Autor: Kaptein, Muel
Jahr: 2013
Contents
INTRODUCTION 1
This Book 2
THE CONTEXT 5
1 Good or Bad by Nature? Empathy and Sympathy 5
2 What Is My Price? Integrity as Supply and Demand 8
3 Bagels at Work: Honesty and Dishonesty 10
4 Egoism versus Altruism: The Theory of the Warm Glow and the
Helping Hand 12
5 What You Expect Is What You Get: The Pygmalion and Golem
Effects 14
6 Self-image and Behavior: The Galatea Effect 17
7 Self-Knowledge and Mirages: Self-Serving Biases and the Dodo
Effect 19
8 Apples, Barrels, and Orchards: Dispositional, Situational,
and Systemic Causes 22
FACTOR 1: CLARITY 25
9 Flyers and Norms: Cognitive Stimuli 25
10 The Ten Commandments and Fraud: Affective Stimuli 27
11 The Name of the Game: Euphemisms and Spoilsports 29
12 Hypegiaphobia: The Fear Factor of Rules 31
13 Rules Create Offenders and Forbidden Fruits Taste the Best:
Reactance Theory 33
14 What Happens Normally Is the Norm: Descriptive and
Injunctive Norms 35
15 Broken Panes Bring Bad Luck: The Broken Window Theory 37
16 The Office as a Reflection of the Inner Self: Interior
Decoration and Architecture 39
FACTOR 2: ROLE-MODELING
43
17 The Need for Ethical Leadership: Moral Compass and Courage 43
18 Morals Melt Under Pressure: Authority and Obedience 45
19 Trapped in the Role: Clothes Make the Man 49
20 Power Corrupts, But Not Always: Hypocrisy and Hypercrisy 51
21 Beeping Bosses: Fear, Aggression, and Uncertainty 53
22 Fare Dodgers and Black Sheep: When Model Behavior Backfires 55
FACTOR 3: ACHIEVABILITY 59
23 Goals and Blinkers: Tunnel Vision and Teleopathy 60
24 Own Goals: Seeing Goals as the Ceiling 62
25 The Winner Takes it All: Losing Your Way in the Maze of
Competition 64
26 From Jerusalem to Jericho: Time Pressure and Slack 66
27 Moral Muscle: The Importance of Sleep and Sugar 68
28 The Future Under Control: Implementation Plans and Coffee Cups 70
29 Ethics on the Slide Leads to Slip-Ups: Escalating Commitment
and the Induction Mechanism 73
30 The Foot-in-the-Door and Door-in-the-Face Techniques:
Self-Perception Theory 75
31 So Long as the Music Is Playing: Sound Waves and
Magnetic Waves 78
FACTOR 4: COMMITMENT 81
32 Feeling Good and Doing Good: Mood and Atmosphere 82
33 A Personal Face: Social Bond Theory and Lost Property 83
34 Cows and Post-It Notes: Love in the Workplace 85
35 The Place Stinks: Smell and Association 86
36 Wealth is Damaging: Red Rags and Red Flags 88
37 Morals on Vacation: Cognitive Dissonance and Rationalizations 90
FACTOR 5: TRANSPARENCY 93
38 The Mirror as a Reality Check: Objective Self-Awareness and
Self-Evaluation
39 Constrained by the Eyes of Strangers: The Four Eyes Principle
40 Lamps and Sunglasses: Detection Theory, Controlitis and the
Spotlight Test
41 Deceptive Appearances: Moral Self-Fulfillment and the
Compensation Effect
42 Perverse Effects of Transparency: Moral Licensing and the
Magnetic Middle
93
95
96
98
100
FACTOR 6: OPENNESS 105
43 A Problem Shared is a Problem Halved: Communication Theory 105
44 What You See Is not What You Say: Group Pressure and
Conformity 108
45 Explaining, Speaking Out, and Letting off Steam: Pressure
Build-Up Under Thought Suppression 110
46 Blow the Whistle and Sound the Alarm: The Bystander Effect
and Pluralistic Ignorance 112
FACTOR 7: ENFORCEMENT 115
47 The Value of Appreciation: Compliments and the Midas Effect 115
48 Washing Dirty Hands: Self-Absolution and the Macbeth Effect 117
49 Punishment Pitfalls: Deterrence Theory 119
50 The Price of a Penalty: The Crowding-Out Effect 121
51 The Corrupting Influence of Rewards and Bonuses: The
Overjustification Effect 123
52 The Heinz Dilemma: Levels of Moral Development 124
CHALLENGE! 129
NOTES 131
ABOUT THE AUTHOR 163
|
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| dewey-full | 174.4 |
| dewey-hundreds | 100 - Philosophy & psychology |
| dewey-ones | 174 - Occupational ethics |
| dewey-raw | 174.4 |
| dewey-search | 174.4 |
| dewey-sort | 3174.4 |
| dewey-tens | 170 - Ethics (Moral philosophy) |
| discipline | Philosophie Wirtschaftswissenschaften |
| edition | 1. ed. |
| format | Book |
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| id | DE-604.BV041925172 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T01:08:27Z |
| institution | BVB |
| isbn | 9781783501625 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027368611 |
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| physical | VII, 161 S. 23 cm |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Emerald |
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| spelling | Kaptein, Muel 1969- Verfasser (DE-588)173272274 aut Workplace morality behavioral ethics in organizations by Muel Kaptein 1. ed. Bingley Emerald 2013 VII, 161 S. 23 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. [131]-161) Why do honest and decent employees sometimes overstep the mark? What makes managers with integrity go off the rails? What causes well-meaning organizations to deceive their clients, employees and shareholders? Social psychology offers surprising answers to these intriguing and timely questions. Drawing on scientific experiments and examples from business practice, Muel Kaptein discusses why good people sometimes do bad things and how they rise above this behavior. He explains why cheats wear sunglasses, why overstepping the mark could be a good thing, how a surplus of rules creates offenders and why we should be suspicious of colleagues who wash their hands after meetings Business ethics Employee morale Unternehmensethik (DE-588)4202404-3 gnd rswk-swf Unternehmensethik (DE-588)4202404-3 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027368611&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kaptein, Muel 1969- Workplace morality behavioral ethics in organizations Business ethics Employee morale Unternehmensethik (DE-588)4202404-3 gnd |
| subject_GND | (DE-588)4202404-3 |
| title | Workplace morality behavioral ethics in organizations |
| title_auth | Workplace morality behavioral ethics in organizations |
| title_exact_search | Workplace morality behavioral ethics in organizations |
| title_full | Workplace morality behavioral ethics in organizations by Muel Kaptein |
| title_fullStr | Workplace morality behavioral ethics in organizations by Muel Kaptein |
| title_full_unstemmed | Workplace morality behavioral ethics in organizations by Muel Kaptein |
| title_short | Workplace morality |
| title_sort | workplace morality behavioral ethics in organizations |
| title_sub | behavioral ethics in organizations |
| topic | Business ethics Employee morale Unternehmensethik (DE-588)4202404-3 gnd |
| topic_facet | Business ethics Employee morale Unternehmensethik |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027368611&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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