Crafting the customer experience for people not like you: how to delight and engage the customers your competitors don't understand
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York
John Wiley & Sons, Inc.
[2013]
|
| Subjects: | |
| Online Access: | Volltext |
| Item Description: | Includes index |
| Physical Description: | 1 Online-Ressource (ix, 197 pages) |
| ISBN: | 9781283700467 |
Staff View
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Record in the Search Index
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| discipline | Wirtschaftswissenschaften |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T01:08:03Z |
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| isbn | 9781283700467 |
| language | English |
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| publishDate | 2013 |
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| publisher | John Wiley & Sons, Inc. |
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| spelling | McDonald, Kelly Verfasser aut Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand Kelly McDonald New York John Wiley & Sons, Inc. [2013] 1 Online-Ressource (ix, 197 pages) txt rdacontent c rdamedia cr rdacarrier Includes index Customer services Customer relations / Management Consumer satisfaction Erscheint auch als Druck-Ausgabe, Hardcover 978-1-118-36072-9 Erscheint auch als Druck-Ausgabe, Hardcover 1-118-36072-9 http://lib.myilibrary.com?id=401296 Aggregator Volltext |
| spellingShingle | McDonald, Kelly Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand Customer services Customer relations / Management Consumer satisfaction |
| title | Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand |
| title_auth | Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand |
| title_exact_search | Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand |
| title_full | Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand Kelly McDonald |
| title_fullStr | Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand Kelly McDonald |
| title_full_unstemmed | Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand Kelly McDonald |
| title_short | Crafting the customer experience for people not like you |
| title_sort | crafting the customer experience for people not like you how to delight and engage the customers your competitors don t understand |
| title_sub | how to delight and engage the customers your competitors don't understand |
| topic | Customer services Customer relations / Management Consumer satisfaction |
| topic_facet | Customer services Customer relations / Management Consumer satisfaction |
| url | http://lib.myilibrary.com?id=401296 |
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