Professionelles Kundendienstmanagement: Strategie, Prozess,Komponenten
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | German |
Veröffentlicht: |
Erlangen
Publicis
2011
|
Ausgabe: | 1. Aufl. |
Schlagworte: | |
Online-Zugang: | BTW01 Volltext |
Beschreibung: | 1 Online-Ressource (240 S.) |
ISBN: | 9783895786617 3895786616 9781283246774 |
Internformat
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245 | 1 | 0 | |a Professionelles Kundendienstmanagement |b Strategie, Prozess,Komponenten |c Günter Hofbauer, Daniela Rau |
250 | |a 1. Aufl. | ||
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Datensatz im Suchindex
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any_adam_object | |
author | Hofbauer, Günter 1962- |
author_GND | (DE-588)11145901X |
author_facet | Hofbauer, Günter 1962- |
author_role | aut |
author_sort | Hofbauer, Günter 1962- |
author_variant | g h gh |
building | Verbundindex |
bvnumber | BV041905372 |
classification_rvk | QP 620 |
collection | ZDB-26-MYL |
ctrlnum | (OCoLC)823853498 (DE-599)BVBBV041905372 |
dewey-full | 658.8/12 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 658.812 |
dewey-search | 658.8/12 658.812 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1. Aufl. |
format | Electronic eBook |
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id | DE-604.BV041905372 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T01:07:56Z |
institution | BVB |
isbn | 9783895786617 3895786616 9781283246774 |
language | German |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027349042 |
oclc_num | 823853498 |
open_access_boolean | |
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physical | 1 Online-Ressource (240 S.) |
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publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | Publicis |
record_format | marc |
spelling | Hofbauer, Günter 1962- Verfasser (DE-588)11145901X aut Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten Günter Hofbauer, Daniela Rau 1. Aufl. Erlangen Publicis 2011 1 Online-Ressource (240 S.) txt rdacontent c rdamedia cr rdacarrier Customer relations / Management Consumer satisfaction Customer services / Management Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 Rau, Daniela Sonstige oth http://lib.myilibrary.com?id=324677 Aggregator Volltext |
spellingShingle | Hofbauer, Günter 1962- Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten Customer relations / Management Consumer satisfaction Customer services / Management Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4236865-0 |
title | Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten |
title_auth | Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten |
title_exact_search | Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten |
title_full | Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten Günter Hofbauer, Daniela Rau |
title_fullStr | Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten Günter Hofbauer, Daniela Rau |
title_full_unstemmed | Professionelles Kundendienstmanagement Strategie, Prozess,Komponenten Günter Hofbauer, Daniela Rau |
title_short | Professionelles Kundendienstmanagement |
title_sort | professionelles kundendienstmanagement strategie prozess komponenten |
title_sub | Strategie, Prozess,Komponenten |
topic | Customer relations / Management Consumer satisfaction Customer services / Management Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Customer relations / Management Consumer satisfaction Customer services / Management Kundenmanagement |
url | http://lib.myilibrary.com?id=324677 |
work_keys_str_mv | AT hofbauergunter professionelleskundendienstmanagementstrategieprozesskomponenten AT raudaniela professionelleskundendienstmanagementstrategieprozesskomponenten |