Foundations for designing user-centered systems: what system designers need to know about people
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a]
Springer
2014
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Klappentext |
| Beschreibung: | Literaturangaben |
| Beschreibung: | XXX, 442 S. Ill., graph. Darst. |
| ISBN: | 9781447151333 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV041891134 | ||
| 003 | DE-604 | ||
| 005 | 20140909 | ||
| 007 | t | ||
| 008 | 140603s2014 ad|| |||| 00||| eng d | ||
| 020 | |a 9781447151333 |c Print |9 978-1-4471-5133-3 | ||
| 035 | |a (OCoLC)881369422 | ||
| 035 | |a (DE-599)BVBBV041891134 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-739 |a DE-573 |a DE-525 |a DE-11 | ||
| 084 | |a ST 252 |0 (DE-625)143627: |2 rvk | ||
| 084 | |a ST 278 |0 (DE-625)143644: |2 rvk | ||
| 100 | 1 | |a Ritter, Frank E. |e Verfasser |0 (DE-588)173583539 |4 aut | |
| 245 | 1 | 0 | |a Foundations for designing user-centered systems |b what system designers need to know about people |c Frank E. Ritter ; Gordon D. Baxter ; Elizabeth F. Churchill |
| 264 | 1 | |a London [u.a] |b Springer |c 2014 | |
| 300 | |a XXX, 442 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Literaturangaben | ||
| 650 | 0 | 7 | |a Benutzerfreundlichkeit |0 (DE-588)4005541-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Anwendungssystem |0 (DE-588)4139375-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Benutzeroberfläche |0 (DE-588)4131424-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Benutzerorientierung |0 (DE-588)4391852-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Mensch-Maschine-Kommunikation |0 (DE-588)4125909-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Faktor Mensch |0 (DE-588)4812463-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Software Engineering |0 (DE-588)4116521-4 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Anwendungssystem |0 (DE-588)4139375-2 |D s |
| 689 | 0 | 1 | |a Software Engineering |0 (DE-588)4116521-4 |D s |
| 689 | 0 | 2 | |a Benutzeroberfläche |0 (DE-588)4131424-4 |D s |
| 689 | 0 | 3 | |a Benutzerfreundlichkeit |0 (DE-588)4005541-3 |D s |
| 689 | 0 | 4 | |a Faktor Mensch |0 (DE-588)4812463-1 |D s |
| 689 | 0 | 5 | |a Mensch-Maschine-Kommunikation |0 (DE-588)4125909-9 |D s |
| 689 | 0 | 6 | |a Benutzerorientierung |0 (DE-588)4391852-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Baxter, Gordon D. |e Sonstige |4 oth | |
| 700 | 1 | |a Churchill, Elizabeth F. |d 1962- |e Sonstige |0 (DE-588)122836049 |4 oth | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-1-4471-5134-0 |
| 856 | 4 | 2 | |m Digitalisierung UB Passau - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 856 | 4 | 2 | |m Digitalisierung UB Passau - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |3 Klappentext |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-027335054 | ||
Datensatz im Suchindex
| _version_ | 1804152241071849472 |
|---|---|
| adam_text | Contents
Part I Introduction: Aims, Motivations, and Introduction
to Human-Centered Design
1
Introducing User-Centered Systems Design
................. 3
1.1
Introduction
................................... 3
1.2
Starting to Understand Users
....................... 4
1.2.1
Designing Mappings Between Buttons
and Lights
............................. 5
1.2.2
Designing Stove-Top Mappings
.............. 6
1.2.3
Designing Coins
......................... 7
1.2.4
What Happens If You do not Take Proper
Account of Users, Tasks, and Context?
......... 10
1.3
The Benefits and Costs of Understanding Users
.......... 10
1.3.1
Benefit
1:
More Usable Products
............. 11
1.3.2
Benefit
2:
Financial Savings
................. 12
1.3.3
Benefit
3:
Safer Systems
................... 13
1.3.4
Cost
1:
Understanding the Users Does Not
Guarantee Success
....................... 14
1.3.5
Cost
2:
Knowing When to Stop Analyzing
the Users can be Difficult
.................. 14
1.4
Summarizing Design Relevant User Characteristics:
The
ABCS
Framework
........................... 16
1.4.1
Anthropometries Approach
.................. 17
1.4.2
Behavioral Aspects
....................... 19
1.4.3
Cognition
.............................. 20
1.4.4
Social Factors
........................... 21
1.5
Simulating User Characteristics: Cognitive Architectures.
... 23
1.6
Summary
..................................... 24
1.6.1
Structure of the Rest of the Book
............. 25
1.6.2
Future Work
............................ 26
1.7
Other Resources
................................ 26
1.8
Exercises
..................................... 28
References
......................................... 29
xvi Contents
2
User-Centered
Systems Design:
A
Brief
History..............
33
2.1
Introduction
................................... 33
2.2
Influential and Related Research Fields
................ 34
2.2.1
Ergonomics and Human Factors
.............. 35
2.2.2
Socio-Technical Systems Design
.............. 40
2.2.3
Cognitive Modeling and Programmable
User Models
............................ 42
2.2.4
User-Centered and Human-Centered Design
...... 43
2.2.5
User Experience
......................... 44
2.2.6
Human-Computer Interaction
................ 45
2.3
Standards, Principles, and Guidelines
................. 46
2.4
Summary
..................................... 50
2.5
Other Resources
................................ 51
2.6
Exercises
..................................... 52
References
......................................... 53
Part II Design Relevant User Characteristics: The
ABCS
3
Anthropometries: Important Aspects of Users Bodies
......... 57
3.1
Introduction
................................... 57
3.2
Physical Aspects of Interaction
...................... 59
3.2.1
Posture
............................... 59
3.2.2
Load Bearing
........................... 62
3.3
Interacting with
Haptic
Devices
..................... 62
3.3.1
Physical Keyboards
....................... 63
3.3.2
Touch Screens
.......................... 65
3.3.3
Pointing Devices
......................... 66
3.3.4
Mobile Phones
.......................... 69
3.3.5
Video Games and Virtual Reality Systems
....... 70
3.3.6
Other Devices
........................... 71
3.3.7
Advantages and Disadvantages
of
Haptic
Interfaces
....................... 73
3.4
Implications for System Design
..................... 74
3.5
Summary
..................................... 75
3.6
Other Resources
................................ 76
3.7
Exercises
..................................... 77
References
......................................... 79
4
Behavior: Basic Psychology of the User
.................... 81
4.1
Introduction
................................... 81
4.2
Behavioral Psychology Terminology
.................. 82
4.2.1
Thresholds and Just Noticeable
Differences (JNDs)
....................... 82
Contents xvii
4.2.2 Habituation............................ 83
4.2.3 Signal
Detection Theory (SDT)
.............. 83
4.2.4
Implications for System Design
.............. 85
4.3
The Physiology of Vision
......................... 86
4.3.1
Overview of Vision
....................... 86
4.3.2
The Basic Structure of the Eye
............... 86
4.3.3
Using Eye-Tracking to Measure
Eye Movements
......................... 88
4.3.4
Rods and Cones
......................... 89
4.3.5
Implications for System Design
.............. 91
4.4
Low Level Visual Perception
....................... 92
4.4.1
Vision and the Measurement of Light
.......... 92
4.4.2
Color Vision
............................ 94
4.4.3
Color Blindness
......................... 95
4.4.4
Color Systems
.......................... 96
4.4.5
Flicker
................................ 96
4.4.6
Pop-Out Effects
......................... 97
4.4.7
Implications for System Design
.............. 100
4.5
Higher Level Visual Perception
..................... 100
4.5.1
Movement and Spatial Perception
............. 101
4.5.2
Depth Cues
............................ 101
4.5.3
Subitizing
............................. 102
4.5.4 Gestalt
Principles of Grouping
............... 103
4.5.5
Other Theories of High Level Visual Perception.
. . 103
4.5.6
Implications for System Design
.............. 105
4.6
The Auditory System
............................ 106
4.6.1
Theoretical Description of Sound
............. 106
4.6.2
Measuring Sound
........................ 108
4.6.3
Localizing Sound
........................ 110
4.6.4
Discriminating Sounds
.....................
Ill
4.6.5
Implications for System Design
..............
Ill
4.7
Motivation
.................................... 112
4.7.1
Introduction
............................ 112
4.7.2
Maslow s Hierarchical Theory
............... 113
4.7.3
Extrinsic and Intrinsic Motivation
............. 113
4.7.4
Implications for System Design
.............. 116
4.8
Summary
..................................... 117
4.9
Other Resources
................................ 118
4.10
Exercises
..................................... 119
References
......................................... 120
5
Cognition: Memory, Attention, and Learning
............... 123
5.1
Introduction
................................... 123
5.2
Memory
...................................... 124
xviii Contents
5.2.1
Types of Memory
........................ 124
5.2.2
Mnemonics and Aids to Memory
............. 131
5.2.3
PQ4R: A Way to Improve Reading
Comprehension
.......................... 133
5.2.4
Memory Biases
.......................... 133
5.2.5
Implications for System Design
.............. 136
5.3
Attention
..................................... 137
5.3.1
Wickens Theory of Attentional Resources
...... 139
5.3.2
An Information Processing Model of Attention.
. . . 140
5.3.3
Divided Attention
........................ 141
5.3.4
Slips of Action
.......................... 141
5.3.5
Interruptions
............................ 142
5.3.6
Automation Deficit: Keeping the Human
in the Loop
............................ 143
5.3.7
Implications for System Design
.............. 144
5.4
Learning and Skilled Behavior
...................... 144
5.4.1
The Process of Learning
................... 145
5.4.2
Improvements from Learning
................ 147
5.4.3
Types of Learning
........................ 150
5.4.4
Skilled Behavior, Users in Complex
Environments
........................... 153
5.4.5
Expertise
.............................. 154
5.4.6
Transfer
............................... 155
5.4.7
Implications for System Design
.............. 155
5.5
Summary
..................................... 158
5.6
Other Resources
................................ 158
5.7
Exercises
..................................... 159
References
......................................... 161
6
Cognition: Mental Representations, Problem Solving,
and Decision Making
................................. 165
6.1
Introduction
................................... 165
6.2
Mental Representations
........................... 166
6.2.1
Simple Representations
.................... 167
6.2.2
User s Mental Models
..................... 168
6.2.3
Feeling of Knowing and Confidence Judgments
... 171
6.2.4
Stimulus-Response Compatibility
for Mental Models
....................... 171
6.2.5
Implications for System Design
.............. 173
6.3
Problem Solving
................................ 174
6.3.1
The Importance of Problem Solving
........... 175
6.3.2
Examples of Problem Solving
............... 175
6.3.3
Known Influences on Problem Solving
......... 176
6.3.4
Ill-Structured Problems
.................... 181
6.3.5
Summary of Problem Solving with Implications
for System Design
....................... 183
Contents xix
6.4
Decision Making
............................... 183
6.4.1
Decision Making is Often Not Rational
......... 184
6.4.2
Simple Decisions: Hicks Law
and Speed-Accuracy Trade-Offs
.............. 184
6.4.3
Stimulus—Response Compatibility for Decisions
... 185
6.4.4
Known Influences on Decision Making
......... 187
6.4.5
Larger Scale Decision Making Process:
Expertise and RPDM
...................... 191
6.4.6
Summary of Decision Making with Implications
for System Design
....................... 192
6.5
Summary
..................................... 196
6.6
Other Resources
................................ 197
6.7
Exercises
..................................... 198
References
......................................... 198
7
Cognition: Human-Computer Communication
.............. 201
7.1
Introduction
................................... 201
7.2
Language
..................................... 202
7.2.1
Symbols, Syntax, and Semantics
.............. 202
7.2.2
Grice s Maxims of Conversation
.............. 203
7.2.3
Implications for System Design
.............. 204
7.3
How Users Read
................................ 205
7.3.1
The Effects of Fonts
...................... 207
7.3.2
Graphic Design to Help Reading and Scanning
. . . 208
7.3.3
Paper-Based Versus Screen-Based Reading
...... 208
7.3.4
Scanning Displays and Menus
............... 210
7.3.5
Implications for System Design
.............. 211
7.4
Information Seeking Behavior
...................... 212
7.4.1
Information
............................ 212
7.4.2
Human Information Behavior
................ 212
7.4.3
Human Information Seeking Behavior
.......... 213
7.4.4
Information Scent
........................ 213
7.4.5
Implications for System Design
.............. 214
7.5
Designing Content
.............................. 214
7.5.1
Content Strategy
......................... 215
7.5.2
Information Architecture
................... 215
7.5.3
Creating Content
......................... 216
7.5.4
Structuring Content
....................... 216
7.5.5
Delivering Content
....................... 217
7.6
Implications for System Design
..................... 217
7.7
Summary
..................................... 218
7.8
Other Resources
................................ 219
7.9
Exercises
..................................... 220
References
......................................... 221
xx Contents
8
Social: Social Cognition and Teamwork
................... 225
8.1
Introduction
................................... 225
8.2
Social Effects on Decision Making
................... 228
8.2.1
Introduction
............................ 228
8.2.2
Social Responsibility Effects
................ 228
8.2.3
Attributions and Attributional Style
............ 230
8.2.4
Majority and Minority Effects
............... 233
8.2.5
Summary
.............................. 234
8.3
Factors Affecting Team Performance
................. 234
8.3.1
Introduction
............................ 234
8.3.2
Team Size
............................. 235
8.3.3
Team Competencies
...................... 236
8.3.4
Team Structure and Composition
............. 237
8.3.5
Social Distance
.......................... 239
8.3.6
Spatial Distance
......................... 240
8.3.7
Mutual Support and Mutual Surveillance
........ 241
8.3.8
Authority Figures
........................ 241
8.3.9
Task Attractiveness
....................... 242
8.3.10
Team Processes and Tasks
.................. 243
8.3.11
Implications for System Design
.............. 243
8.3.12
Summary
.............................. 244
8.4
Factors Affecting Performance in Community Settings
..... 244
8.5
Implications for System Design
..................... 245
8.6
Summary
..................................... 247
8.7
Other Resources
................................ 248
8.8
Exercises
..................................... 248
References
......................................... 249
9
Social: Theories and Models
............................ 253
9.1
Introduction
................................... 253
9.2
Analyzing How People Work Together
................ 254
9.2.1
Introduction
............................ 254
9.2.2
Informal, Pairwise Analyses
................. 254
9.2.3
Exchange Costs and Benefits
................ 256
9.2.4
Networks
.............................. 260
9.2.5
Good Personal Social Networks Lead
to Better Work
.......................... 262
9.2.6
Summary
.............................. 263
9.3
Higher Social Levels: Organizational and Cultural
........ 264
9.3.1
Organizational Effects
..................... 265
9.3.2
Cultural Effects
......................... 265
9.3.3
Summary
.............................. 266
Contents
-A
9.4
Models of Social Processes
........................ 266
9.4.1
Introduction
............................ 266
9.4.2
Descriptive Social Models
.................. 267
9.4.3
Soft Systems Methodology
.................. 269
9.4.4
Rich Pictures
........................... 270
9.4.5
Computational Models of Social Behavior
....... 272
9.4.6
Summary
.............................. 273
9.5
General Implications for System Design
............... 273
9.6
Summary
..................................... 275
9.7
Other Resources
................................ 275
9.8
Exercises
..................................... 276
References
......................................... 277
10
Errors: An Inherent Part of Human-System Performance
...... 281
10.1
Introduction to Errors
............................ 281
10.1.1
What is Error?
.......................... 282
10.1.2
The Fine Line Between Success and Failure
..... 284
10.1.3
The Accident was Caused
by Human Error, Right?
................... 285
10.2
Studying Error
................................. 288
10.2.1
Laboratory-Based Experiments
............... 289
10.2.2
Field-Based Observation
................... 290
10.2.3
Archive Data
........................... 291
10.2.4
Selecting the Most Appropriate Data
Collection Method
....................... 291
10.3
Error Taxonomies
............................... 292
10.3.1
The Technique for Human Error
Rate Prediction
.......................... 292
10.3.2
Generic Error Modeling System
.............. 293
10.3.3
The Cognitive Reliability and Error
Analysis Method
......................... 294
10.4
Analyzing Errors
............................... 296
10.4.1
Event Trees
............................ 296
10.4.2
Fault Trees
............................. 296
10.4.3
CREAM
.............................. 297
10.4.4
THEA
................................ 298
10.5
Implications for System Design
..................... 300
10.6
Summary
..................................... 301
10.7
Other Resources
................................ 302
10.8
Exercises
..................................... 303
References
......................................... 303
xxii Contents
Part III Methods
11
Methodology I: Task Analysis
........................... 309
11.1
Introduction
................................... 309
11.2
The Uses of Task Analysis
........................ 311
11.2.1
Allocation of Function
..................... 311
11.2.2
Performance Assurance
.................... 311
11.2.3
Task and Interface Design
.................. 313
11.3
Hierarchical Task Analysis
........................ 314
11.3.1 HTA
Components
........................ 314
11.3.2
Example Application of
HTA................ 315
11.3.3
Summary
.............................. 317
11.4
Cognitive Task Analysis
.......................... 317
11.4.1
СТА
Components
........................ 317
11.4.2
Example Application of
СТА
................ 318
11.4.3
Summary
.............................. 319
11.5
GOMS
....................................... 319
11.5.1
GOMS
Components
...................... 320
11.5.2
Example Application of
GOMS
.............. 320
11.5.3
Summary
.............................. 322
11.6
The Keystroke Level Model
........................ 322
11.6.1
Description of
KLM
Components
............. 324
11.6.2
Example Application of the
KLM
............. 325
11.6.3
Summary
.............................. 325
11.7
Considerations When Choosing
a TA
Method
........... 326
11.8
Summary
..................................... 327
11.9
Other Resources
................................ 329
11.10
Exercises
..................................... 330
References
......................................... 331
12
Methodology II: Cognitive Dimensions and the Gulfs
.......... 335
12.1
Introduction
................................... 335
12.2
The Cognitive Dimensions
......................... 336
12.2.1
Hidden Dependencies
..................... 336
12.2.2
Viscosity
.............................. 338
12.2.3
Role-Expressiveness
...................... 339
12.2.4
Premature Commitment
.................... 340
12.2.5
Hard Mental Operations
.................... 341
12.3
Turning Cognitive Dimensions into a Methodology
....... 342
12.4
What is Omitted by the Cognitive Dimensions?
.......... 343
12.5
Norman s Seven Stages of Action
.................... 343
12.5.1
The Gulfs of Evaluation and Execution
......... 345
12.5.2
The Gulfs in Practice
..................... 345
12.6
Implications of the Gulfs for Design
.................. 346
Contents xxl11
12.7
Limitations
of the Gulfs
.......................... 348
12.8
Summary
..................................... 350
12.9
Other Resources
................................ 350
12.10
Exercises
..................................... 351
References
......................................... 351
13
Methodology III: Empirical Evaluation
.................... 353
13.1
Introduction
................................... 353
13.1.1
Why Do We Need User Testing?
............. 354
13.1.2
When Do We Carry Out User Testing?
......... 355
13.2
Planning Your Evaluation Study
..................... 356
13.2.1
What Type of Data: Qualitative
or Quantitative?
......................... 356
13.2.2
Selecting a Hypothesis
..................... 356
13.2.3
Identifying the Dependent and Independent
Variables
.............................. 357
13.2.4
What Type of Evaluation: Formative
or Summative?
.......................... 357
13.2.5
Validity, Reliability, and Sensitivity
........... 358
13.3
Evaluation Methods
............................. 362
13.3.1
Usability Testing
......................... 362
13.3.2
Field Studies and Field Experiments
........... 364
13.3.3
(Expert) Heuristic Evaluation
................ 364
13.3.4
Co-operative Evaluation
.................... 366
13.3.5
A/B Testing
............................ 366
13.4
What to Evaluate?
.............................. 367
13.4.1
Pencil and Paper Prototypes
................. 367
13.4.2
Computer-Based Prototypes
................. 367
13.4.3
The Final System
........................ 368
13.5
Measuring Usability
............................. 368
13.5.1
Task Time
............................. 369
13.5.2
Errors
................................ 370
13.5.3
Verbal Protocols
......................... 370
13.5.4
Video Protocols
......................... 371
13.5.5
Eye Movement Tracking
................... 372
13.5.6
Questionnaires and Surveys
................. 372
13.5.7
Interviews and Focus Groups
................ 373
13.5.8
Workload Measures
....................... 374
13.5.9
Patterns of Usage
........................ 375
13.5.10
User Experience
......................... 376
13.6
The Ethics of Evaluation
.......................... 376
13.7
Summary
..................................... 377
13.8
Other Resources
................................ 377
13.9
Exercises
..................................... 378
References
......................................... 379
xxiv Contents
Part IV Summary
14
Summary: Putting It All Together
....................... 383
14.1
Introduction
................................... 383
14.2
Organizing What We Have Learnt About Users
.......... 384
14.2.1
Anthropometries
......................... 384
14.2.2
Behavior
.............................. 385
14.2.3
Cognition
.............................. 386
14.2.4
Social
................................ 388
14.2.5
The Role of Tasks and Environments
.......... 388
14.2.6
Summary
.............................. 389
14.3
Models of Users
................................ 389
14.3.1
Unified Theories of Cognition
............... 390
14.3.2
Types of User Models
..................... 391
14.3.3
Summary
.............................. 396
14.4
Risk-Driven Incremental Commitment Model
........... 397
14.4.1
Introduction
............................ 397
14.4.2
Insight
1:
The RD-ICM Provides a Way
to Organize User-Related Knowledge
and Ways of Knowing
..................... 400
14.4.3
Insight
2:
RD-ICM is Descriptive as Well
as Prescriptive
.......................... 401
14.4.4
Extension
1:
Designers are Stakeholders Too
..... 403
14.4.5
Extension
2;
Learning Within
and Between Projects
..................... 404
14.4.6
Summary
.............................. 405
14.5
Building on the Foundations
....................... 406
14.6
Other Resources
................................ 407
14.7
Exercises
..................................... 408
References
......................................... 408
Appendix: The Kegworth Air Accident
(1989).................. 411
Glossary
.............................................. 417
Index
................................................ 429
Interactive
technologies
pervade every aspect of modern life. Web sites, mobile
devices, household gadgets, automotive controls, aircraft flight decks; everywhere
you look, people are interacting with technologies. These interactions are governed
by a combination of: the users capabilities; the things the users are trying to do;
and the context in which they are trvine to do them. All of these factors have to
be appropriately considered during design if you want your technology to provide
your users with a good experience.
Foundations for Designing User-Centered Systems introduces the fundamental human
capabilities and characteristics that influence how people use interactive technolo¬
gies. Organized into four main areas
—
anthropometries, behaviour, cognition and
social factors—it covers basic research and considers the practical implications of
that research on system design. Applying what you learn from this book will help you
to design interactive systems that are more usable, more useful and more effective.
The authors have deliberately developed Foundations for Designing User-Centered
Systems to appeal to system designers and developers, as well as to students who are
taking courses in system design and HCI. The book reflects the authors backgrounds
in computer science, cognitive science, psychology and human factors. The material
in the book is based on their collective experience which adds up to almost
90
years
of working in
academia
and both with, and within, industry; covering domains that
include aviation, consumer Internet, defense,
eCommerce,
enterprise system design,
health care, and industrial process control.
|
| any_adam_object | 1 |
| author | Ritter, Frank E. |
| author_GND | (DE-588)173583539 (DE-588)122836049 |
| author_facet | Ritter, Frank E. |
| author_role | aut |
| author_sort | Ritter, Frank E. |
| author_variant | f e r fe fer |
| building | Verbundindex |
| bvnumber | BV041891134 |
| classification_rvk | ST 252 ST 278 |
| ctrlnum | (OCoLC)881369422 (DE-599)BVBBV041891134 |
| discipline | Informatik |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02681nam a2200529 c 4500</leader><controlfield tag="001">BV041891134</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20140909 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">140603s2014 ad|| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781447151333</subfield><subfield code="c">Print</subfield><subfield code="9">978-1-4471-5133-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)881369422</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV041891134</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-739</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-525</subfield><subfield code="a">DE-11</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ST 252</subfield><subfield code="0">(DE-625)143627:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ST 278</subfield><subfield code="0">(DE-625)143644:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Ritter, Frank E.</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)173583539</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Foundations for designing user-centered systems</subfield><subfield code="b">what system designers need to know about people</subfield><subfield code="c">Frank E. Ritter ; Gordon D. Baxter ; Elizabeth F. Churchill</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London [u.a]</subfield><subfield code="b">Springer</subfield><subfield code="c">2014</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXX, 442 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Literaturangaben</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Benutzerfreundlichkeit</subfield><subfield code="0">(DE-588)4005541-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Anwendungssystem</subfield><subfield code="0">(DE-588)4139375-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Benutzeroberfläche</subfield><subfield code="0">(DE-588)4131424-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Benutzerorientierung</subfield><subfield code="0">(DE-588)4391852-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Mensch-Maschine-Kommunikation</subfield><subfield code="0">(DE-588)4125909-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Faktor Mensch</subfield><subfield code="0">(DE-588)4812463-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Software Engineering</subfield><subfield code="0">(DE-588)4116521-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Anwendungssystem</subfield><subfield code="0">(DE-588)4139375-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Software Engineering</subfield><subfield code="0">(DE-588)4116521-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Benutzeroberfläche</subfield><subfield code="0">(DE-588)4131424-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Benutzerfreundlichkeit</subfield><subfield code="0">(DE-588)4005541-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="4"><subfield code="a">Faktor Mensch</subfield><subfield code="0">(DE-588)4812463-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="5"><subfield code="a">Mensch-Maschine-Kommunikation</subfield><subfield code="0">(DE-588)4125909-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="6"><subfield code="a">Benutzerorientierung</subfield><subfield code="0">(DE-588)4391852-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Baxter, Gordon D.</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Churchill, Elizabeth F.</subfield><subfield code="d">1962-</subfield><subfield code="e">Sonstige</subfield><subfield code="0">(DE-588)122836049</subfield><subfield code="4">oth</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="z">978-1-4471-5134-0</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Passau - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Passau - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Klappentext</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-027335054</subfield></datafield></record></collection> |
| id | DE-604.BV041891134 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T01:07:35Z |
| institution | BVB |
| isbn | 9781447151333 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027335054 |
| oclc_num | 881369422 |
| open_access_boolean | |
| owner | DE-739 DE-573 DE-525 DE-11 |
| owner_facet | DE-739 DE-573 DE-525 DE-11 |
| physical | XXX, 442 S. Ill., graph. Darst. |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | Springer |
| record_format | marc |
| spelling | Ritter, Frank E. Verfasser (DE-588)173583539 aut Foundations for designing user-centered systems what system designers need to know about people Frank E. Ritter ; Gordon D. Baxter ; Elizabeth F. Churchill London [u.a] Springer 2014 XXX, 442 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Benutzerfreundlichkeit (DE-588)4005541-3 gnd rswk-swf Anwendungssystem (DE-588)4139375-2 gnd rswk-swf Benutzeroberfläche (DE-588)4131424-4 gnd rswk-swf Benutzerorientierung (DE-588)4391852-9 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf Faktor Mensch (DE-588)4812463-1 gnd rswk-swf Software Engineering (DE-588)4116521-4 gnd rswk-swf Anwendungssystem (DE-588)4139375-2 s Software Engineering (DE-588)4116521-4 s Benutzeroberfläche (DE-588)4131424-4 s Benutzerfreundlichkeit (DE-588)4005541-3 s Faktor Mensch (DE-588)4812463-1 s Mensch-Maschine-Kommunikation (DE-588)4125909-9 s Benutzerorientierung (DE-588)4391852-9 s DE-604 Baxter, Gordon D. Sonstige oth Churchill, Elizabeth F. 1962- Sonstige (DE-588)122836049 oth Erscheint auch als Online-Ausgabe 978-1-4471-5134-0 Digitalisierung UB Passau - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Passau - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Ritter, Frank E. Foundations for designing user-centered systems what system designers need to know about people Benutzerfreundlichkeit (DE-588)4005541-3 gnd Anwendungssystem (DE-588)4139375-2 gnd Benutzeroberfläche (DE-588)4131424-4 gnd Benutzerorientierung (DE-588)4391852-9 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd Faktor Mensch (DE-588)4812463-1 gnd Software Engineering (DE-588)4116521-4 gnd |
| subject_GND | (DE-588)4005541-3 (DE-588)4139375-2 (DE-588)4131424-4 (DE-588)4391852-9 (DE-588)4125909-9 (DE-588)4812463-1 (DE-588)4116521-4 |
| title | Foundations for designing user-centered systems what system designers need to know about people |
| title_auth | Foundations for designing user-centered systems what system designers need to know about people |
| title_exact_search | Foundations for designing user-centered systems what system designers need to know about people |
| title_full | Foundations for designing user-centered systems what system designers need to know about people Frank E. Ritter ; Gordon D. Baxter ; Elizabeth F. Churchill |
| title_fullStr | Foundations for designing user-centered systems what system designers need to know about people Frank E. Ritter ; Gordon D. Baxter ; Elizabeth F. Churchill |
| title_full_unstemmed | Foundations for designing user-centered systems what system designers need to know about people Frank E. Ritter ; Gordon D. Baxter ; Elizabeth F. Churchill |
| title_short | Foundations for designing user-centered systems |
| title_sort | foundations for designing user centered systems what system designers need to know about people |
| title_sub | what system designers need to know about people |
| topic | Benutzerfreundlichkeit (DE-588)4005541-3 gnd Anwendungssystem (DE-588)4139375-2 gnd Benutzeroberfläche (DE-588)4131424-4 gnd Benutzerorientierung (DE-588)4391852-9 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd Faktor Mensch (DE-588)4812463-1 gnd Software Engineering (DE-588)4116521-4 gnd |
| topic_facet | Benutzerfreundlichkeit Anwendungssystem Benutzeroberfläche Benutzerorientierung Mensch-Maschine-Kommunikation Faktor Mensch Software Engineering |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027335054&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT ritterfranke foundationsfordesigningusercenteredsystemswhatsystemdesignersneedtoknowaboutpeople AT baxtergordond foundationsfordesigningusercenteredsystemswhatsystemdesignersneedtoknowaboutpeople AT churchillelizabethf foundationsfordesigningusercenteredsystemswhatsystemdesignersneedtoknowaboutpeople |