The Routledge handbook of language and professional communication:
Gespeichert in:
Weitere Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London [u.a.]
Routledge
2014
|
Schriftenreihe: | Routledge handbooks in applied linguistics
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Klappentext |
Beschreibung: | XXVII, 584 S. Ill., graph. Darst. |
ISBN: | 9780415676199 9781315851686 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV041719421 | ||
003 | DE-604 | ||
005 | 20200921 | ||
007 | t | ||
008 | 140305s2014 xxuad|| |||| 00||| eng d | ||
010 | |a 013025674 | ||
020 | |a 9780415676199 |c hardback |9 978-0-415-67619-9 | ||
020 | |a 9781315851686 |9 978-1-315-85168-6 | ||
035 | |a (OCoLC)881557860 | ||
035 | |a (DE-599)BVBBV041719421 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
044 | |a xxu |c US | ||
049 | |a DE-188 |a DE-12 |a DE-11 |a DE-20 |a DE-739 | ||
050 | 0 | |a P91.3 | |
082 | 0 | |a 302.2/071 |2 23 | |
084 | |a ER 990 |0 (DE-625)27788: |2 rvk | ||
084 | |a ES 600 |0 (DE-625)27865: |2 rvk | ||
245 | 1 | 0 | |a The Routledge handbook of language and professional communication |c ed. by Vijay Bhatia ... |
246 | 1 | 3 | |a Handbook of language and professional communication |
264 | 1 | |a London [u.a.] |b Routledge |c 2014 | |
300 | |a XXVII, 584 S. |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a Routledge handbooks in applied linguistics | |
650 | 7 | |a LANGUAGE ARTS & DISCIPLINES / General |2 bisacsh | |
650 | 4 | |a Communication |x Study and teaching | |
650 | 4 | |a Language and language |x Study and teaching | |
650 | 4 | |a LANGUAGE ARTS & DISCIPLINES / General | |
650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kommunikation |0 (DE-588)4031883-7 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Sprache |0 (DE-588)4056449-6 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Sprachkompetenz |0 (DE-588)4077722-4 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Diskursanalyse |0 (DE-588)4194747-2 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Beruf |0 (DE-588)4005857-8 |2 gnd |9 rswk-swf |
655 | 7 | |0 (DE-588)4143413-4 |a Aufsatzsammlung |2 gnd-content | |
689 | 0 | 0 | |a Kommunikation |0 (DE-588)4031883-7 |D s |
689 | 0 | 1 | |a Sprache |0 (DE-588)4056449-6 |D s |
689 | 0 | 2 | |a Beruf |0 (DE-588)4005857-8 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Diskursanalyse |0 (DE-588)4194747-2 |D s |
689 | 1 | 1 | |a Sprachkompetenz |0 (DE-588)4077722-4 |D s |
689 | 1 | |5 DE-604 | |
689 | 2 | 0 | |a Unternehmen |0 (DE-588)4061963-1 |D s |
689 | 2 | 1 | |a Kommunikation |0 (DE-588)4031883-7 |D s |
689 | 2 | 2 | |a Diskursanalyse |0 (DE-588)4194747-2 |D s |
689 | 2 | |5 DE-604 | |
700 | 1 | |a Bhatia, V. K. |d 1942- |0 (DE-588)124750028 |4 edt | |
856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
856 | 4 | 2 | |m Digitalisierung UB Passau - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |3 Klappentext |
999 | |a oai:aleph.bib-bvb.de:BVB01-027166425 | ||
942 | 1 | 1 | |c 302.2 |e 22/bsb |
942 | 1 | 1 | |c 400 |e 22/bsb |
Datensatz im Suchindex
_version_ | 1804151996537634816 |
---|---|
adam_text | Titel: The Routledge handbook of language and professional communication
Autor: Bhatia, Vijay K
Jahr: 2014
Contents
List of figures ix
List of tables x
Notes on contributors xi
Introduction
Section 1: Approaches to professional communication 1
A. General theoretical frameworks
1 Analysing discourse variation in professional contexts 3
Vijay Bhatia
2 Corpus analyses of professional discourse 13
Winnie Cheng
3 A situated genre approach for business communication
education in cross-cultural contexts 26
Yunxia Zhu
4 Stretching the multimodal boundaries of professional
communication in multi-resources kits 40
Carmen Daniela Maier
B. Broad disciplinary frameworks
5 Business communication 50
Catherine Nickerson
6 Business communication: A revisiting of theory,
research and teaching 68
Bertha Du-Babcock
7 Research on knowledge-making in professional discourses:
The use of theoretical resources
Graham Smart, Stephani Currie and Matt Falconer
8 Technical communication
Saul Carliner
9 The complexities of communication in professional workplaces
Janet Holmes and Meredith Marra
10 Electronic media in professional communication
Michael B. Goodman and Peter B. Hirsch
11 The role of translation in professional communication
Marta Chroma
C. Specific disciplinary frameworks
12 Management communication: Getting work done
through people
Priscilla S. Rogers
13 Business and the communication of climate change:
An organisational discourse perspective
David Grant and Daniel Nyberg
14 Professionalising organisational communication discourses,
materialities and trends
Patrice M. Buzzanell, Jeremy P. Fyke and Rohyn V. Remke
15 Corporate communication
Finn Frandsen and Winni Johansen
16 Corporate communication and the role of annual reporting:
Identifying areas for further research
Elizabeth de Groot
Section 2: Practice
A. Pedagogic perspectives
17 A blended needs analysis: Critical genre analysis and needs analysis
language and communication for professional purposes
Jane Lung
85
99
112
129
147
165
193
207
220
237
255
257
18 The changing landscape of business communication 274
Sujata S. Kathpalia and Koo Sunt Ling
19 Methodology for teaching ESP 287
William Littlewood
B. Disciplinary perspectives
20 English for Science and Technology 304
Lindsay Miller
21 Communicative dimensions of professional accounting work 321
Alan Jones
22 Professional communication in the legal domain 349
Christoph A. Hafner
23 Communication in the construction industry 363
Michael Handford
24 Offshore outsourcing: The need for appliable linguistics 382
Gail Forey
25 Media communication: Current trends and future challenges 400
Isabel Corona
26 The public relations industry and its place in professional
communication theory and practice: Past, present
and future perspectives 419
Anne Peirson-Smith
Section 3: Acquisition of professional competence 441
27 Communities in studies of discursive practices
and discursive practices in communities 443
Becky S. C. Kwan
28 The formation of a professional communicator:
A socio-rhetorical approach 461
Natasha Artemeva and Janna Fox
29 Collaborative writing: Challenges for research and teaching 486
Stephen Bremner
30 Training the call centre communications trainers in the Asian BPO industry 501
Jane Lockwood
31 Credentialing of communication professionals 521
Saul Carliner
Section 4: View from the professions 533
32 Banking 535
33 Law 547
34 Accounting 555
35 PR 562
Appendix: View from the professions — questions 570
Index 571
Тіге
Routkdge Handbook of Language and Professional Communication provides a broad coverage of
the key areas where language and professional communication intersect and gives a comprehensive
account of the field.
The four main sections of the Handbook cover:
•
Approaches to Professional Communication
•
Practice
•
Acquisition of Professional Competence
•
Views from the Professions
This invaluable reference book incorporates not only an historical view of the field, but also
looks to possible future developments. Contributions from international scholars and practi¬
tioners, focusing on specific issues, explore the major approaches to professional communication
and bring into focus recent research,
This is the first handbook of language and professional communication to account for both
pedagogic and practitioner perspectives and as such is an essential reference for postgraduate students
and those researching and working in the areas of applied linguistics and professional communication.
|
any_adam_object | 1 |
author2 | Bhatia, V. K. 1942- |
author2_role | edt |
author2_variant | v k b vk vkb |
author_GND | (DE-588)124750028 |
author_facet | Bhatia, V. K. 1942- |
building | Verbundindex |
bvnumber | BV041719421 |
callnumber-first | P - Language and Literature |
callnumber-label | P91 |
callnumber-raw | P91.3 |
callnumber-search | P91.3 |
callnumber-sort | P 291.3 |
callnumber-subject | P - Philology and Linguistics |
classification_rvk | ER 990 ES 600 |
ctrlnum | (OCoLC)881557860 (DE-599)BVBBV041719421 |
dewey-full | 302.2/071 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 302 - Social interaction |
dewey-raw | 302.2/071 |
dewey-search | 302.2/071 |
dewey-sort | 3302.2 271 |
dewey-tens | 300 - Social sciences |
discipline | Sprachwissenschaft Soziologie Literaturwissenschaft |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02891nam a2200673 c 4500</leader><controlfield tag="001">BV041719421</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20200921 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">140305s2014 xxuad|| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">013025674</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780415676199</subfield><subfield code="c">hardback</subfield><subfield code="9">978-0-415-67619-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781315851686</subfield><subfield code="9">978-1-315-85168-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)881557860</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV041719421</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-188</subfield><subfield code="a">DE-12</subfield><subfield code="a">DE-11</subfield><subfield code="a">DE-20</subfield><subfield code="a">DE-739</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">P91.3</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">302.2/071</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ER 990</subfield><subfield code="0">(DE-625)27788:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ES 600</subfield><subfield code="0">(DE-625)27865:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The Routledge handbook of language and professional communication</subfield><subfield code="c">ed. by Vijay Bhatia ...</subfield></datafield><datafield tag="246" ind1="1" ind2="3"><subfield code="a">Handbook of language and professional communication</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London [u.a.]</subfield><subfield code="b">Routledge</subfield><subfield code="c">2014</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXVII, 584 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Routledge handbooks in applied linguistics</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">LANGUAGE ARTS & DISCIPLINES / General</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Communication</subfield><subfield code="x">Study and teaching</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Language and language</subfield><subfield code="x">Study and teaching</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">LANGUAGE ARTS & DISCIPLINES / General</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Sprache</subfield><subfield code="0">(DE-588)4056449-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Sprachkompetenz</subfield><subfield code="0">(DE-588)4077722-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Diskursanalyse</subfield><subfield code="0">(DE-588)4194747-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beruf</subfield><subfield code="0">(DE-588)4005857-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4143413-4</subfield><subfield code="a">Aufsatzsammlung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Sprache</subfield><subfield code="0">(DE-588)4056449-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Beruf</subfield><subfield code="0">(DE-588)4005857-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Diskursanalyse</subfield><subfield code="0">(DE-588)4194747-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Sprachkompetenz</subfield><subfield code="0">(DE-588)4077722-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Unternehmen</subfield><subfield code="0">(DE-588)4061963-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="2"><subfield code="a">Diskursanalyse</subfield><subfield code="0">(DE-588)4194747-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Bhatia, V. K.</subfield><subfield code="d">1942-</subfield><subfield code="0">(DE-588)124750028</subfield><subfield code="4">edt</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Passau - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Klappentext</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-027166425</subfield></datafield><datafield tag="942" ind1="1" ind2="1"><subfield code="c">302.2</subfield><subfield code="e">22/bsb</subfield></datafield><datafield tag="942" ind1="1" ind2="1"><subfield code="c">400</subfield><subfield code="e">22/bsb</subfield></datafield></record></collection> |
genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
genre_facet | Aufsatzsammlung |
id | DE-604.BV041719421 |
illustrated | Illustrated |
indexdate | 2024-07-10T01:03:41Z |
institution | BVB |
isbn | 9780415676199 9781315851686 |
language | English |
lccn | 013025674 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027166425 |
oclc_num | 881557860 |
open_access_boolean | |
owner | DE-188 DE-12 DE-11 DE-20 DE-739 |
owner_facet | DE-188 DE-12 DE-11 DE-20 DE-739 |
physical | XXVII, 584 S. Ill., graph. Darst. |
publishDate | 2014 |
publishDateSearch | 2014 |
publishDateSort | 2014 |
publisher | Routledge |
record_format | marc |
series2 | Routledge handbooks in applied linguistics |
spelling | The Routledge handbook of language and professional communication ed. by Vijay Bhatia ... Handbook of language and professional communication London [u.a.] Routledge 2014 XXVII, 584 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Routledge handbooks in applied linguistics LANGUAGE ARTS & DISCIPLINES / General bisacsh Communication Study and teaching Language and language Study and teaching LANGUAGE ARTS & DISCIPLINES / General Unternehmen (DE-588)4061963-1 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Sprache (DE-588)4056449-6 gnd rswk-swf Sprachkompetenz (DE-588)4077722-4 gnd rswk-swf Diskursanalyse (DE-588)4194747-2 gnd rswk-swf Beruf (DE-588)4005857-8 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Kommunikation (DE-588)4031883-7 s Sprache (DE-588)4056449-6 s Beruf (DE-588)4005857-8 s DE-604 Diskursanalyse (DE-588)4194747-2 s Sprachkompetenz (DE-588)4077722-4 s Unternehmen (DE-588)4061963-1 s Bhatia, V. K. 1942- (DE-588)124750028 edt HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Passau - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
spellingShingle | The Routledge handbook of language and professional communication LANGUAGE ARTS & DISCIPLINES / General bisacsh Communication Study and teaching Language and language Study and teaching LANGUAGE ARTS & DISCIPLINES / General Unternehmen (DE-588)4061963-1 gnd Kommunikation (DE-588)4031883-7 gnd Sprache (DE-588)4056449-6 gnd Sprachkompetenz (DE-588)4077722-4 gnd Diskursanalyse (DE-588)4194747-2 gnd Beruf (DE-588)4005857-8 gnd |
subject_GND | (DE-588)4061963-1 (DE-588)4031883-7 (DE-588)4056449-6 (DE-588)4077722-4 (DE-588)4194747-2 (DE-588)4005857-8 (DE-588)4143413-4 |
title | The Routledge handbook of language and professional communication |
title_alt | Handbook of language and professional communication |
title_auth | The Routledge handbook of language and professional communication |
title_exact_search | The Routledge handbook of language and professional communication |
title_full | The Routledge handbook of language and professional communication ed. by Vijay Bhatia ... |
title_fullStr | The Routledge handbook of language and professional communication ed. by Vijay Bhatia ... |
title_full_unstemmed | The Routledge handbook of language and professional communication ed. by Vijay Bhatia ... |
title_short | The Routledge handbook of language and professional communication |
title_sort | the routledge handbook of language and professional communication |
topic | LANGUAGE ARTS & DISCIPLINES / General bisacsh Communication Study and teaching Language and language Study and teaching LANGUAGE ARTS & DISCIPLINES / General Unternehmen (DE-588)4061963-1 gnd Kommunikation (DE-588)4031883-7 gnd Sprache (DE-588)4056449-6 gnd Sprachkompetenz (DE-588)4077722-4 gnd Diskursanalyse (DE-588)4194747-2 gnd Beruf (DE-588)4005857-8 gnd |
topic_facet | LANGUAGE ARTS & DISCIPLINES / General Communication Study and teaching Language and language Study and teaching Unternehmen Kommunikation Sprache Sprachkompetenz Diskursanalyse Beruf Aufsatzsammlung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027166425&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT bhatiavk theroutledgehandbookoflanguageandprofessionalcommunication AT bhatiavk handbookoflanguageandprofessionalcommunication |