Delivering effective social customer service: how to redefine the way you manage customer experience and your corporate reputation
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chichester, England
Wiley
2013
|
| Subjects: | |
| Online Access: | BSB01 |
| Item Description: | Includes index |
| Physical Description: | 1 Online-Ressource (252 S.) |
| ISBN: | 9781118662670 9781118770566 9781118662656 |
Staff View
MARC
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Record in the Search Index
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| author | Blunt, Carolyn Hill-Wilson, Martin |
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| author_facet | Blunt, Carolyn Hill-Wilson, Martin |
| author_role | aut aut |
| author_sort | Blunt, Carolyn |
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| dewey-ones | 658 - General management |
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| dewey-sort | 3658.812 |
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| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV041580374 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T01:00:04Z |
| institution | BVB |
| isbn | 9781118662670 9781118770566 9781118662656 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-027025642 |
| oclc_num | 868973379 |
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| owner | DE-12 |
| owner_facet | DE-12 |
| physical | 1 Online-Ressource (252 S.) |
| psigel | ZDB-38-EBR BSB_PDA_EBR_Kauf ZDB-30-PQE BSB_PDA_EBR_Kauf |
| publishDate | 2013 |
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| publisher | Wiley |
| record_format | marc |
| spelling | Blunt, Carolyn Verfasser aut Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward Chichester, England Wiley 2013 1 Online-Ressource (252 S.) txt rdacontent c rdamedia cr rdacarrier Includes index Consumer satisfaction Customer relations / Management Customer services Electronic books Hill-Wilson, Martin Verfasser (DE-588)1046679678 aut Ward, Andrew Sonstige oth |
| spellingShingle | Blunt, Carolyn Hill-Wilson, Martin Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation Consumer satisfaction Customer relations / Management Customer services |
| title | Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation |
| title_auth | Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation |
| title_exact_search | Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation |
| title_full | Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward |
| title_fullStr | Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward |
| title_full_unstemmed | Delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward |
| title_short | Delivering effective social customer service |
| title_sort | delivering effective social customer service how to redefine the way you manage customer experience and your corporate reputation |
| title_sub | how to redefine the way you manage customer experience and your corporate reputation |
| topic | Consumer satisfaction Customer relations / Management Customer services |
| topic_facet | Consumer satisfaction Customer relations / Management Customer services |
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